Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,884 Reviews)
Rating breakdown 16,884 reviews
5 Stars
14,893
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Great product with great features
on November 13, 2023
Posted by: vinnyram
[This review was collected as part of a promotion.] I love my Samsung phone. It has gorgeous great battery, right size and a very intuitive design.
The only disadvantage os that there are some mandatory apps such as google apps that take up memory and it is very hard to u install them from the phone.
The only disadvantage os that there are some mandatory apps such as google apps that take up memory and it is very hard to u install them from the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone. The ultra is has everything you needs
on November 13, 2023
Posted by: Marcia
[This review was collected as part of a promotion.] My phone is like my pocket diary. Everything on one device from making smooth calls to watch movies and most of all capturing the memorable moments with the camera. I use my phone for social media. Creating content. This one of the many best phones from Samsung. Always give customers the best on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fast, good size, the only isue is the battery
on November 13, 2023
Posted by: Jugash
[This review was collected as part of a promotion.] I can swap really fast between apps
Take amazing photos
In overall is a good phone
But the battery seem to die kind fast
And if you get on 5% is not like you still got time, that moment you have to run to charge the phone because doesn't last much
Still better than iPhone
Take amazing photos
In overall is a good phone
But the battery seem to die kind fast
And if you get on 5% is not like you still got time, that moment you have to run to charge the phone because doesn't last much
Still better than iPhone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The photos and other capabilities are outstanding.
on November 13, 2023
Posted by: Yayitsrob
[This review was collected as part of a promotion.] I love the photo quality and editing features! The touchscreen sensitivity is on point! The pen is a nice feature for taking notes or pictures from a distance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on November 13, 2023
Posted by: Gadawg88
[This review was collected as part of a promotion.] I use my phone for videos, games like call of duty and photo taking. I love the video quality, sound quality, and picture taking quality. Video games are beautiful on it and I love the pictures I have taken with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great camera features!
on November 13, 2023
Posted by: Blankna
[This review was collected as part of a promotion.] I love to capture adventures with my family! I am able to take amazing pictures and videos! Even at night and the come out beautiful! My kids are fascinated by the different phases of the moon and I am able to zoom in and get perfect pictures!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Excellent
on November 13, 2023
Posted by: Leisuredesign183
[This review was collected as part of a promotion.] I live my phone and capabilities, but the carrier that I have which is att, you can't view videos while on the phone. It's just a carrier issue. The camera is top tier. Better than I hired camera man surprisingly. Screen refresh is excellent if I chose to do any gaming. The business side of this phone works great for notes as well as scheduling. I'm still figuring out what else I can do with this device. I just wish I had a better way to preserve battery life.
Value
3
Response from Samsung USBy Social Commerce, November 15, 2023
Salutations Leisuredesign183,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included your user manual to help you become better acquainted with your Galaxy S23 Ultra and all of the features that it has to offer you. I have also linked a few articles titled, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of knowledge that you may find beneficial to optimizing your battery life. Please feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00091882/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included your user manual to help you become better acquainted with your Galaxy S23 Ultra and all of the features that it has to offer you. I have also linked a few articles titled, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of knowledge that you may find beneficial to optimizing your battery life. Please feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00091882/
Written by a customer while visiting Samsung US
Customer Rating
5
I would be lost without my samsung
on November 13, 2023
Posted by: Jaciesmomm14
[This review was collected as part of a promotion.] I use my samsung all day every day! It helps me stay on track with my work, school and personal life. When I'm working late my daughter can video call me and we can go over her homework or just chat
With my team's and calander I stay on track with work and make sure everything is getting done when I need it.
Calls are crystal clear and the pictures it takes is by far the most amazing I have ever seen. I love being able to take pictures anytime of the day..never miss a memory again!
I can't thank samsung enough for what a wonderful device they have come out with. Samsung has been my favorite electronics for a while. They never let me down..I can't wait for the S24 to come out!!!
Thanks samsung!
Thanks samsung!
Value
5
Written by a customer while visiting Samsung US