Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
3
S23 ultra
on November 13, 2023
Posted by: Bullfrogofthenorth
[This review was collected as part of a promotion.] Its a great looking phone fits great in a ottor box fast and i like how you can control the power to speed out can go wrong with this phone. Bad news the pull down menu at the top alot of the time it takes 2 or 3 times to get it to pull down and for speaker wise ok but for music not the quality it has no bass and not to loud.
Value
3
Response from Samsung USBy Social Commerce, November 15, 2023
Aloha Bullfrogofthenorth,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Sometimes the cases that you choose to protect your device can obstruct your ability to pull down your menu from the top properly on the first attempt. The Galaxy S23 Ultra offers surround sound with Dolby Atmos technology. Please feel free to contact Samsung Support if you would like any further assistance or if you would like to share any other feedback with us. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/global/galaxy/galaxy-s23-ultra/specs/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Sometimes the cases that you choose to protect your device can obstruct your ability to pull down your menu from the top properly on the first attempt. The Galaxy S23 Ultra offers surround sound with Dolby Atmos technology. Please feel free to contact Samsung Support if you would like any further assistance or if you would like to share any other feedback with us. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/global/galaxy/galaxy-s23-ultra/specs/
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on November 13, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my product as I would any other one. Gaming, calling, social platforms, etc. Amazed at how consistent its remained with all of it. Love the speed it has when it comes to gaming. Doesnt lag hardly ever, when it does I can usually close the app and it's back to running smoothly. The only delima I seem to be having is when I get my notifications. That seems to lag sometimes when receiving them. Other than that works perfectly. Really enjoy this product by far. Can't wait to see what else comes next in this line of galaxy phones. Thank you for your time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung S23 ultra
on November 13, 2023
Posted by: Lovepink
[This review was collected as part of a promotion.] My phone has worked great especially since I take notes with the pen and also travel without worrying about ease of use. Lately, had a few bugs though with it shutting off or freezing. Maybe due to a bug.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product with great features
on November 13, 2023
Posted by: vinnyram
[This review was collected as part of a promotion.] I love my Samsung phone. It has gorgeous great battery, right size and a very intuitive design.
The only disadvantage os that there are some mandatory apps such as google apps that take up memory and it is very hard to u install them from the phone.
The only disadvantage os that there are some mandatory apps such as google apps that take up memory and it is very hard to u install them from the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone. The ultra is has everything you needs
on November 13, 2023
Posted by: Marcia
[This review was collected as part of a promotion.] My phone is like my pocket diary. Everything on one device from making smooth calls to watch movies and most of all capturing the memorable moments with the camera. I use my phone for social media. Creating content. This one of the many best phones from Samsung. Always give customers the best on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fast, good size, the only isue is the battery
on November 13, 2023
Posted by: Jugash
[This review was collected as part of a promotion.] I can swap really fast between apps
Take amazing photos
In overall is a good phone
But the battery seem to die kind fast
And if you get on 5% is not like you still got time, that moment you have to run to charge the phone because doesn't last much
Still better than iPhone
Take amazing photos
In overall is a good phone
But the battery seem to die kind fast
And if you get on 5% is not like you still got time, that moment you have to run to charge the phone because doesn't last much
Still better than iPhone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The photos and other capabilities are outstanding.
on November 13, 2023
Posted by: Yayitsrob
[This review was collected as part of a promotion.] I love the photo quality and editing features! The touchscreen sensitivity is on point! The pen is a nice feature for taking notes or pictures from a distance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on November 13, 2023
Posted by: Gadawg88
[This review was collected as part of a promotion.] I use my phone for videos, games like call of duty and photo taking. I love the video quality, sound quality, and picture taking quality. Video games are beautiful on it and I love the pictures I have taken with it.
Value
5
Written by a customer while visiting Samsung US