Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,884 Reviews)
Rating breakdown 16,884 reviews
5 Stars
14,893
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Exceeded expectations
on November 13, 2023
Posted by: AgedVanilla
[This review was collected as part of a promotion.] I've been using Galaxy devices going all the way back to the S3, and the S23 Ultra has been the best experience by far. The voice commands work perfectly for me for the first time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good.phone just have problem with the chargingport
on November 13, 2023
Posted by: Ant248
[This review was collected as part of a promotion.] Main problem is the charging port other than that perfect phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It great if you love notes
on November 13, 2023
Posted by: Feistyginger
[This review was collected as part of a promotion.] So I was sad when I heard samsung were retiring the notes. I've had alot of notes in the past. However, I was recommended the S23 ultra because I like notes. First off I absolutely love this phone. It takes amazing pictures and it has a pen with it which I love using to prop my phone up to take pictures of me and the family together, game mode, has good quality picture frame / sound if your watching a video on it. Split screen so I can have two thing up at the same time. I love the big screen but sometimes it feel a little too big in my tiny hands. I definitely love this upgrade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S23 Ultra. Best Phone I've Ever Had
on November 13, 2023
Posted by: EmilySamsung
[This review was collected as part of a promotion.] I use my S23 Ultra as a replacement for so many other devices. It is my go to for streaming, social media, photography, photo editing, communications, and handheld gaming. I have always used Samsung Galaxy phones. They are reliable, sturdy, and worth their price every time. My favorite part of my Galaxy S23 Ultra is the camera. Pictures are vibrant and clear. It is astonishing to carry around a professional camera in my pocket. I highly recommend the S23 Ultra to anyone searching for high quality, durability, and jealous friends.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 ultra
on November 13, 2023
Posted by: Explorer21177
[This review was collected as part of a promotion.] love my S23 ultra
fits in my life from helping with work
to my off time with social media
camera features itself I love the most especially the night features.
fits in my life from helping with work
to my off time with social media
camera features itself I love the most especially the night features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S23 ultra
on November 13, 2023
Posted by: Bullfrogofthenorth
[This review was collected as part of a promotion.] Its a great looking phone fits great in a ottor box fast and i like how you can control the power to speed out can go wrong with this phone. Bad news the pull down menu at the top alot of the time it takes 2 or 3 times to get it to pull down and for speaker wise ok but for music not the quality it has no bass and not to loud.
Value
3
Response from Samsung USBy Social Commerce, November 15, 2023
Aloha Bullfrogofthenorth,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Sometimes the cases that you choose to protect your device can obstruct your ability to pull down your menu from the top properly on the first attempt. The Galaxy S23 Ultra offers surround sound with Dolby Atmos technology. Please feel free to contact Samsung Support if you would like any further assistance or if you would like to share any other feedback with us. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/global/galaxy/galaxy-s23-ultra/specs/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Sometimes the cases that you choose to protect your device can obstruct your ability to pull down your menu from the top properly on the first attempt. The Galaxy S23 Ultra offers surround sound with Dolby Atmos technology. Please feel free to contact Samsung Support if you would like any further assistance or if you would like to share any other feedback with us. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/global/galaxy/galaxy-s23-ultra/specs/
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on November 13, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my product as I would any other one. Gaming, calling, social platforms, etc. Amazed at how consistent its remained with all of it. Love the speed it has when it comes to gaming. Doesnt lag hardly ever, when it does I can usually close the app and it's back to running smoothly. The only delima I seem to be having is when I get my notifications. That seems to lag sometimes when receiving them. Other than that works perfectly. Really enjoy this product by far. Can't wait to see what else comes next in this line of galaxy phones. Thank you for your time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung S23 ultra
on November 13, 2023
Posted by: Lovepink
[This review was collected as part of a promotion.] My phone has worked great especially since I take notes with the pen and also travel without worrying about ease of use. Lately, had a few bugs though with it shutting off or freezing. Maybe due to a bug.
Value
4
Written by a customer while visiting Samsung US