Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
This phone has amazing features!
on November 13, 2023
Posted by: PhotoTakingBabe
[This review was collected as part of a promotion.] Personally the camera on this phone is the best! I love taking pictures of my family and outside!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Flagship.
on November 13, 2023
Posted by: Qwerty
[This review was collected as part of a promotion.] Camera is best in class. Screen is phenomenal. Battery is more than large enough for a whole day of average use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has been a great phone.
on November 13, 2023
Posted by: Kevdog
[This review was collected as part of a promotion.] My phone has been very dependable thru whatever and in any weather. I would upgrade but this phone has never let me down. I used it for work, play and more. The battery is top notch and the pictures it can take are awesome. The updates have been flawless and I am in the Software Application Industry over 15 years =)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Dedicated Samsung buyer since the Galaxy S3
on November 13, 2023
Posted by: 8bitEmoji
[This review was collected as part of a promotion.] First off, the Camera is amazing! I have gotten so many great pictures. The UI is mostly smooth but does lock up sometimes and I can't close and app or open the keyboard. I'm really disappointed at the removal of the BP, heart rate monitor, and IR remote. I haven't had a computer in 3 years so this device IS my only device. I don't regret getting rid of my computer with this phone.
Value
3
Response from Samsung USBy Social Commerce, November 14, 2023
Hello 8bitEmoji,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. If you haven't done so already, please ensure that the software on your Galaxy S23 Ultra has been updated to the most current version that is available, linked below. Please do not hesitate to reach out to Samsung Support if you have any questions or if you would like to share any other feedback with us. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. If you haven't done so already, please ensure that the software on your Galaxy S23 Ultra has been updated to the most current version that is available, linked below. Please do not hesitate to reach out to Samsung Support if you have any questions or if you would like to share any other feedback with us. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on November 13, 2023
Posted by: BoundAngel88
[This review was collected as part of a promotion.] Amazing features, great service, tough exterior and an absolutely fantastic camera! Overall, A+!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better then Iphone for sure. Amazing phone.
on November 13, 2023
Posted by: SAM2804
[This review was collected as part of a promotion.] Amezing phone. I moved from iphone to android and not regretting at all. Great phone . Camera is just wow .
Just one word : WOW.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easily the best phone I've ever had
on November 13, 2023
Posted by: BlackBear
[This review was collected as part of a promotion.] I've had a Samsung phone for the 4 years. My first one was an s10 which I absolutely adored. When I say that the s23 ultra takes every feature I loved about the s10 and cranks it to an 11, I fully mean it. The durability, appealing UI, and beautiful display are just some of the features that make make the s23 ultra a cut above the rest. That's not even mentioning the absolute beast of a camera on this phone. I would recommend this phone to anyone looking to get a quality phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Major upgrade from S21 Ultra
on November 13, 2023
Posted by: TBHops
[This review was collected as part of a promotion.] I upgraded to this device due to the fully integrated SPen and increased performance. I use this device for work on a daily basis as I run social media accounts, am constantly in contact with players, coworkers, and schools. I am able to partially create graphics for use as well as quickly make cutouts of players for graphics. The camera is incredibly useful as I take videos for social media use and for practice purposes as well. The reverse charging is also useful as my girls constantly ask for a charger and my phone doesn't need a cable to do so. The ability to create gifs in the native software has been extremely useful as well. One issue I have with creating gifs is that there is a noticeable quality difference from using the camera to capture a gif, vs creating a gif from a 4k60 video. The same issue occurs I'm the video player convert, the only way to get high quality gifs is to use the screen select feature of the SPen. Makes the whole thing tedious to do.
Value
5
Written by a customer while visiting Samsung US