Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,884 Reviews)
Rating breakdown 16,884 reviews
5 Stars
14,893
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Best phone hands down
on November 13, 2023
Posted by: Kenny7490
[This review was collected as part of a promotion.] Whether it's streaming, surfing, business or just use of the camera Samsung did the best. My battery life and quick charge speeds take me to another world. I've had many kinds of phones and I'm still pleased by this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy Ultra
on November 13, 2023
Posted by: RawnyZB
[This review was collected as part of a promotion.] I decided to get a Samsung phone after going with iPhone for many years. I enjoy the Galaxy Ultra 23 so much. Battery is way better and last for days. The camera quality is amazing. I'm a person who likes all screen, Ultra truly gives you that! Love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product.
on November 13, 2023
Posted by: Sheenabeena
[This review was collected as part of a promotion.] I update my phone from the s10 after many years and I thought would regret it. But I was totally wrong. I'm currently a nursing student and this phone is a mini computer with Microsoft 360 and it's feautures. Samsung TV is great on my lunch breaks. Due to this phone I brought a galaxy watch 5 and going to update my tablet and headphones!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on November 13, 2023
Posted by: JimCT22
[This review was collected as part of a promotion.] Absolutely love my S23 Ultra. The photo quality is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about this phone!!
on November 13, 2023
Posted by: NocturnalAnubis
[This review was collected as part of a promotion.] Best phone out there...Samsung has always been ahead of the curve.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
OMG This is the updated version of the note series
on November 13, 2023
Posted by: UltraNote23
[This review was collected as part of a promotion.] I purchased the Samsung 22 Ultra and loved it. I was still thinking about the Note series I also owned. Fast forward to NOW and, I have the BEST of both worlds. The note series married to the Ultra series giving birth the the next generation!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
23 Ultra lags or stutters alot
on November 13, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Everything is good except the stutter animation and loading stutter when switching in and out of apps.
Value
3
Response from Samsung USBy Social Commerce, November 14, 2023
Howdy Tejakumar,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. For your convenience, I have included a link containing your device's most current software update below. Please ensure that your Galaxy S23 Ultra has been updated. Feel free to reach out Samsung Support if you would like any further assistance or if you have any questions. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. For your convenience, I have included a link containing your device's most current software update below. Please ensure that your Galaxy S23 Ultra has been updated. Feel free to reach out Samsung Support if you would like any further assistance or if you have any questions. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
Fast processing speeds
on November 13, 2023
Posted by: Jaunny
[This review was collected as part of a promotion.] This galaxy is marvelous its very well rounded in graphics processing speeds. Camera and durability.the Camera is great,it handles large games with eas it never lags its a master piece,it had great audio quality and clarity.this phone is the flagship of the year
Value
5
Written by a customer while visiting Samsung US