Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,884 Reviews)
Rating breakdown 16,884 reviews
5 Stars
14,893
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Best phone I've ever owned
on November 10, 2023
Posted by: Samsungonlyforme
[This review was collected as part of a promotion.] I love the camera & all the different features. Who needs a laptop
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have ever used
on November 10, 2023
Posted by: Gamershankz
[This review was collected as part of a promotion.] 1. Great camera, works well even during night
2. Great display, and the UI is so responsive.
3. Great battery life
2. Great display, and the UI is so responsive.
3. Great battery life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It works as an s model but not as a note series
on November 10, 2023
Posted by: Redemus007
[This review was collected as part of a promotion.] Up until now i was a fan of the note models but now 23 ultra is not a note model by saying this some of the games and pen features does not respond like the older models of notes . It has it's own personality but as a multi touch fan of games , does not respon ,and as an sound engineer this is not working with my program , and producer and conect hardware in to it makes me want to go back to my older model . 23 ultra has it's best like the camara the pen notes , the processor , the improvements on some bugs , the beauty display and we all want the possibility of external storage but everything has a cost and price . I hope someone reads this and get in contact but pretty sure some one agrees lol.
Value
3
Response from Samsung USBy Social Commerce, November 13, 2023
Greetings Redemus007,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Although the Galaxy S23 Ultra lacks expandable storage options, it is available in 3 storage options: 256GB, 512GB and 1TB with 8GB and/or 12GB RAM. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if needed. Check out the Samsung article titled, "Manage storage on your Galaxy S23 series phone" for more great information regarding storage options on your device. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies. Portraits at night are clearly defined thanks to AI-detected depth analysis. I have also included an article titled, "Use the S Pen with your Galaxy S23 Ultra" that is specific to your S23 Ultra's S Pen that you may find interesting so be sure to check that one out as well, when you have the available time out of your busy day. Without having more details available regarding the types of games and/or programs that you are utilizing, and without being able to ask you any follow up questions in response to what you have shared with us, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
https://www.samsung.com/us/support/answer/ANS00091942/
https://www.samsung.com/us/support/answer/ANS00091882/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Although the Galaxy S23 Ultra lacks expandable storage options, it is available in 3 storage options: 256GB, 512GB and 1TB with 8GB and/or 12GB RAM. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if needed. Check out the Samsung article titled, "Manage storage on your Galaxy S23 series phone" for more great information regarding storage options on your device. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies. Portraits at night are clearly defined thanks to AI-detected depth analysis. I have also included an article titled, "Use the S Pen with your Galaxy S23 Ultra" that is specific to your S23 Ultra's S Pen that you may find interesting so be sure to check that one out as well, when you have the available time out of your busy day. Without having more details available regarding the types of games and/or programs that you are utilizing, and without being able to ask you any follow up questions in response to what you have shared with us, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
https://www.samsung.com/us/support/answer/ANS00091942/
https://www.samsung.com/us/support/answer/ANS00091882/
Written by a customer while visiting Samsung US
Customer Rating
5
Fell in love w/the Samsung Galaxy s23 Ultra
on November 11, 2023
Posted by: BKind1974
[This review was collected as part of a promotion.] I've been a lover of Samsung devices for well over two decades. My first true Samsung phone was the Note, and it served me well for my nursing practice.
As technology has evolved, Samsung just keeps stepping it up with perfection. I just purchased the Samsung Galaxy s23 ultra and I am in love with all of its features.
I love that the s pen came back with this phone. I love the camera and all its abilities that allows the user to become more creative through different filters and manual settings use. Are those 5 camera lenses? Simply amazing!
The size of the phone is light compared to other phones I've had in the past with it's flat, streamline feel (minus the small protrudence of camera lenses on the back) fits nicely in my hand without the fatigue from a heavier phone.
I could go on about the phone until the end of time and the many reasons why I love it, but my suggestion would be to get one for yourself and fall in love with the Samsung Galaxy s23 Ultra.
As technology has evolved, Samsung just keeps stepping it up with perfection. I just purchased the Samsung Galaxy s23 ultra and I am in love with all of its features.
I love that the s pen came back with this phone. I love the camera and all its abilities that allows the user to become more creative through different filters and manual settings use. Are those 5 camera lenses? Simply amazing!
The size of the phone is light compared to other phones I've had in the past with it's flat, streamline feel (minus the small protrudence of camera lenses on the back) fits nicely in my hand without the fatigue from a heavier phone.
I could go on about the phone until the end of time and the many reasons why I love it, but my suggestion would be to get one for yourself and fall in love with the Samsung Galaxy s23 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great phone
on November 11, 2023
Posted by: Leo73arm
[This review was collected as part of a promotion.] Finally, a phone that is perfect for business, communication and leisure. Photos and videos are perfect and functionality is in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The best in terms of specs and overall looks
on November 11, 2023
Posted by: Jazz77
[This review was collected as part of a promotion.] Gaming is extremely smooth with videos having no problem using up those pixels.
The phone is very intuitive and even though it's overall big, the one handed mode really helps its stay accessible.
The phone is very intuitive and even though it's overall big, the one handed mode really helps its stay accessible.
Only complaint that I have is the hole punch. I would love to see an option where an under display camera is the solution or maybe to not even have a selfie camera. I'm not really a selfie person anyways.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy!
on November 11, 2023
Posted by: Crobirn
[This review was collected as part of a promotion.] I love my Galaxy. Easy to use. I thought when I got it that I wouldn't use the pen but I do all the time!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this device
on November 11, 2023
Posted by: OwensMommy5
[This review was collected as part of a promotion.] I use my device for literally anything and everything and it works so amazing and smooth.
Value
5
Written by a customer while visiting Samsung US