Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
I love the pen, the pics turn out great!
on September 12, 2023
Posted by: mthomsen525
[This review was collected as part of a promotion.] I use my device for everything! Emails are super easy. Posting and connecting with others is a breeze! I love the display. The pen is phenomenal, I never lose connection and I'm always entertained with the latest apps and new tech!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone absolutely loved it
on September 12, 2023
Posted by: Smokeylove420
[This review was collected as part of a promotion.] This is one of the best phone ever. I hesitated to switch from iPhone to Samsung at first, but decided to give it a try since I could return it for free up to 60 days Samsung Ultra blew my mind with great features and best performance ever. I do not have to use my laptop these days. I do it all in my new samsung s23+ ultra. I used it and take it wherever I go. It is a small device with huge benefits. This is an amazing piece. I have no regrets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Samsung Smartphone
on September 12, 2023
Posted by: CarrotKMD
[This review was collected as part of a promotion.] The phone with complete package for Large phone lovers.
The Screen - Very bright and colorful screen with QHD and 120Hz refresh rate.
No issues in visibility under direct sunlight and great media experience for movies, youtube videos.
The Speed - With QC ship, the fastest flagship which I ever had in my Hand. Handles every applications, heavy games and whatever you name it.
The Camera - Here comes the beast, Best photos ever. People who have smartphones of other competitors still ask me to shot a photo of them with S23 Ultra
The Battery - The Powerhouse for the entire smartphone. Easily can last for 1 full day with heavy usage. Light user no need to worry for 2 days
The Software - One UI became very much optimized and so many customization options with greater speed.
Installed 6.0 beta and enjoying the experience.
Overall Experience - 10/10 from my perspective.
One of the Top most and Best smartphone that I owned. Enjoying every moment with it.
The Screen - Very bright and colorful screen with QHD and 120Hz refresh rate.
No issues in visibility under direct sunlight and great media experience for movies, youtube videos.
The Speed - With QC ship, the fastest flagship which I ever had in my Hand. Handles every applications, heavy games and whatever you name it.
The Camera - Here comes the beast, Best photos ever. People who have smartphones of other competitors still ask me to shot a photo of them with S23 Ultra
The Battery - The Powerhouse for the entire smartphone. Easily can last for 1 full day with heavy usage. Light user no need to worry for 2 days
The Software - One UI became very much optimized and so many customization options with greater speed.
Installed 6.0 beta and enjoying the experience.
Overall Experience - 10/10 from my perspective.
One of the Top most and Best smartphone that I owned. Enjoying every moment with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone ever
on September 12, 2023
Posted by: Herbie
[This review was collected as part of a promotion.] I use s23 ultra for my business. Use it with samsung notes for every thing it is helpful to just pull the pen out start writing all my needs. My email, my text are keeping in contact with all my clients. Over all a phone that is user friendly and powerful. Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Very confusing. So many options. Hard to navigate
on September 12, 2023
Posted by: Clarissa
[This review was collected as part of a promotion.] Everyday user. Banking. Texting. Email. I live thru my phone. I save things to it and can't find them later. To many different avenues to go thru. With hackers making it hard to keepthings secure. Every site want a different password. A person can't remember them all so they have to be written down. I'm looking it less everyday. Simple things are so difficult. For example. My phone is dosed to be smart and learn my young style. It never does. I auto type and it doesn't remember the words I use
Value
3
Response from Samsung USBy Debra, Social Commerce, September 13, 2023
Salutations Clarissa,
Thanks for taking the opportunity to review your Samsung Galaxy S23 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience I have included the link to your device manual so that you can become better acquainted with your Galaxy S23 Ultra. We also have the Samsung YouTube channel available to you to help you get to know your new device. Check that out as well when you have the free time in your day. Please feel free to contact Samsung Support if you would like any further assistance. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.youtube.com/c/Samsung/playlists
Thanks for taking the opportunity to review your Samsung Galaxy S23 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience I have included the link to your device manual so that you can become better acquainted with your Galaxy S23 Ultra. We also have the Samsung YouTube channel available to you to help you get to know your new device. Check that out as well when you have the free time in your day. Please feel free to contact Samsung Support if you would like any further assistance. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've used
on September 12, 2023
Posted by: ZeroNull
[This review was collected as part of a promotion.] I've used the Samsung Galaxy S23 Ultra since its release and cannot be happier using it. I do a little bit of everything on it from gaming, streaming, watching videos, taking pictures, and more. There isn't one thing about this phone that I dislike. I highly recommend this phone as everyone should have one and experience how awesome the A series has come.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my camera, fast processor,
on September 12, 2023
Posted by: Bryan777
[This review was collected as part of a promotion.] Use it for my daily life, perfect for movies, games, TV shows and much more
I'm in love with the pen feature this phone offers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 ultra
on September 12, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] The s23 ultra is an amazing phone that I love for many reasons. It has a big, bright screen, a high-quality camera, long battery life, and a sleek design. I like to use it to surf the internet, watch videos, take photos, play games and communicate with my friends. The s23 ultra me offers a smooth and fast experience, without problems or lag. It is a phone that adapts to my needs and tastes, and that makes me feel happy and satisfied.
Value
5
Written by a customer while visiting Samsung US