Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
This phone has amazing skills. It works super fast
on September 11, 2023
Posted by: Redvette2004
[This review was collected as part of a promotion.] I use this phone for everything bills, banking , movies, shopping and more. It is an important part of my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Slow & unpredictable
on September 11, 2023
Posted by: ShesAFighter
[This review was collected as part of a promotion.] I use my Samsung for creating work documents, photography, daily use, app games, and managing my diabetes.
I find the camera is good and have been learning how to use more features within it.
At times I receive calls/texts hours later.
Overall I am happy with the phone.
Value
3
Response from Samsung USBy Debra, Social Commerce, September 14, 2023
Hello there ShesAFighter,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Other times, iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. If your Galaxy phone is experiencing low signal, or even no signal at all, you may be unable to connect to the internet, and its ability make or receive phone calls may be limited. Be sure to review the articles below that I have linked for you to help resolve what you have been experiencing with your Galaxy S23 Ultra. The titles for those articles are, "Samsung phone has poor signal and cannot use data or make calls" and "Messages on Samsung phone are slow, do not send, or cannot be received." Please feel free to contact Samsung Support after reviewing the provided resources if you would like further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Other times, iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. If your Galaxy phone is experiencing low signal, or even no signal at all, you may be unable to connect to the internet, and its ability make or receive phone calls may be limited. Be sure to review the articles below that I have linked for you to help resolve what you have been experiencing with your Galaxy S23 Ultra. The titles for those articles are, "Samsung phone has poor signal and cannot use data or make calls" and "Messages on Samsung phone are slow, do not send, or cannot be received." Please feel free to contact Samsung Support after reviewing the provided resources if you would like further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing mobile
on September 11, 2023
Posted by: Mairac
[This review was collected as part of a promotion.] Works perfectly,
Camera is like a professional but more comfortable and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the camera lenses
on September 11, 2023
Posted by: Duck72
[This review was collected as part of a promotion.] I love the camera lenses! They take amazing pictures. I do not like that I am unable to connect via blutooth to my portable speaker.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
SUPER S23 Ultra
on September 11, 2023
Posted by: JonnyC
[This review was collected as part of a promotion.] This S23 Ultra has immediately been a quick phone to use. Really good view of so much and is effective of all needs. 1 more great model. Thanks for this!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cleanest phone. On the market
on September 11, 2023
Posted by: Ask907
[This review was collected as part of a promotion.] The new galaxy has fixed the s22 issues with power while improving among the already incredibly refined 4k picture quality and truly a fine machine
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Review of s23 ultra
on September 11, 2023
Posted by: Psychomedic
[This review was collected as part of a promotion.] I use my Samsung S23 ultra for everything: from watching YouTube, playing games online, following tictoc posts. The sleek design makes it comfortable to handle and the picture quality is the best on the market. The use of the S pen makes doing business with my phone a simple and easy process. I can do things with this phone I could never do with other phones. Finally the camera on this device is at the top of the food chain. With enhanced Ai features and a superb camera give me some of the best photos I have ever taken with any device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down best device on the market
on September 11, 2023
Posted by: Angelj
[This review was collected as part of a promotion.] Great for everything you can think of great for videos, gaming selfies everything love the phone 10/10
Value
5
Written by a customer while visiting Samsung US