Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Can't live without my Samsung!
on September 11, 2023
Posted by: LadyCamille
[This review was collected as part of a promotion.] As a busy mom of 2 teens, I need to have a phone that is dependable so I can be reachable. The S23 Ultra surpasses all of my needs. The camera takes professional quality photos, I can zoom in and take clear pictures of the moon! I have plenty of onboard memory so I dont have to worry about running out of space. The screen goes edge to edge and is basically unbreakable. I have been an avid Samsung owner for years and as long as the quality is going to be this top tier, I will never switch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone with a few issues
on September 11, 2023
Posted by: Lynnsanity
[This review was collected as part of a promotion.] Overall the phone is amazing the only issue I've had is the fast chargung randomly stopped working and the nearest repair center is over an hour away from me.
Value
3
Response from Samsung USBy Debra, Social Commerce, September 12, 2023
Salutations Lynnsanity,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to protect your investment. Samsung Care+ comes in handy for those unanticipated situations in life like leaving your phone behind on the bus, having it stolen from your briefcase, getting your phone soaked from the rain, or dropping it and shattering the screen. With 700+ authorized repair locations nationwide to take your device to, we work hard to you get back to what you love doing most in life. Without knowing more details about what you are currently experiencing with your Galaxy S23 Ultra's fast charging feature, I recommend reaching out to Samsung Support for further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to protect your investment. Samsung Care+ comes in handy for those unanticipated situations in life like leaving your phone behind on the bus, having it stolen from your briefcase, getting your phone soaked from the rain, or dropping it and shattering the screen. With 700+ authorized repair locations nationwide to take your device to, we work hard to you get back to what you love doing most in life. Without knowing more details about what you are currently experiencing with your Galaxy S23 Ultra's fast charging feature, I recommend reaching out to Samsung Support for further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Missed my Note
on September 11, 2023
Posted by: Dekaro
[This review was collected as part of a promotion.] I used to have the old galaxy note a long time ago and had to switch due to the carrier. Im now back on my big screen, spen business.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone overall...
on September 11, 2023
Posted by: Rryant15
[This review was collected as part of a promotion.] S23 Ultra have enough big screen for excellent media consumption. Great speakers. Excellent battery...
I love everything that S23 ultra offers...
I love everything that S23 ultra offers...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid Phone
on September 11, 2023
Posted by: PoeticArcher
[This review was collected as part of a promotion.] Dex is amazing. Dex is something no other phonemaker has and makes the Galaxy turn into a literal desktop PC. O can teamviewer into my home servers from my phone! The battery life is lacking, I always have to charge it though.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome 👌 👏 👍 😍
on September 11, 2023
Posted by: Bigblocc
[This review was collected as part of a promotion.] I use the galaxy s23 as my daily driver, my favorite features are the camera and how fast the games are. I love taking pictures of my baby with this phone it truly show my son's cuteness in perfect detail. 🥰
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
How could you possibly top the greatness of this p
on September 11, 2023
Posted by: JimsSamsungmagic
[This review was collected as part of a promotion.] I use my phone for a variety of reasons such as social media, gaming, education, checking and forecasting weather but most of all photography.
Time after time I am asked what camera do I use for my awesome photos, my reply is always the same my phone. From my sunset photography, lighting photos, star gazing photos, flowers, and of people both still & in motion.
The battery life is also excellent and when I do need to charge it, it charges very fast.
The size and feel of the phone is also very nice, it fits comfortably in my hand.
Sound is also great from recording to playing audio, it's also crisp and clear.
The stylists is also a great addition that allows me to easily edit photos, take notes or just draw..
Overall it is a great phone and I am always recommending it to people. This was my 6th Samsung phone after years of other products and I look forward to getting my 7th with even more impressive technology
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on September 11, 2023
Posted by: DragonKing
[This review was collected as part of a promotion.] I keep my 23Ultra with me at all times. It's cameras are there when I need them for that video or picture that presents it self at any moment. I also keep it by my side for my entertainment needs. If it's movies, news or music my S23 Ultra always there for the win. The battery life has really improved so it always gets me through a long day. People around me always comment on my phone and ask what model it is. I let them know all about how fantastic the phone is and how wonderful my experience has been. Hopefully they feel the same way and get one themselves.
Value
5
Written by a customer while visiting Samsung US