Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,883 Reviews)
Rating breakdown 16,883 reviews
5 Stars
14,892
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
The masterpiece!
on September 11, 2023
Posted by: SoulChef225
[This review was collected as part of a promotion.] The device is a masterpiece. It's like a phone for the ages- the camera, the chopset, the gaming, the display and so muchto say on and yeah the battery it's just out of this world.
Thanks!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone ever
on September 11, 2023
Posted by: GALAXTICO
[This review was collected as part of a promotion.] I've been a Samsung Galaxy phone owner and this is the best one so far. Camera is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely the Greatest phone I ever had!
on September 11, 2023
Posted by: Cheech9373
[This review was collected as part of a promotion.] My phone[Galaxy S23 Ultra] has been the best as far as I'm concerned for playing Chess on a competitive level...
The graphics are amazing, the performance mode is awesome, and also the arrangement of games in to the Game Launcher which also has built in to it its own (game booster) to help with your playing options during live play...
The ease at which you go from page to page is seamles...very fast processor...
There are so many things being added every month with the auto up dates that I find very useful and convenient,and then you have Samsung Store which is full NEW APPS/GAMES/and much more!
The Stylus is in itself an awesome and amazing tool that can be used for nearly anything your doing while on the phone.The capabilities are truly one of a kind!
Live writing/drawing...messages, notes,use it while the screen is locked and off? What are you kidding me,never had that before!
Like I said,this phone is AWESOME!
If you don't own a Galaxy S23 Ultra, then treat yourself and go get one!
The graphics are amazing, the performance mode is awesome, and also the arrangement of games in to the Game Launcher which also has built in to it its own (game booster) to help with your playing options during live play...
The ease at which you go from page to page is seamles...very fast processor...
There are so many things being added every month with the auto up dates that I find very useful and convenient,and then you have Samsung Store which is full NEW APPS/GAMES/and much more!
The Stylus is in itself an awesome and amazing tool that can be used for nearly anything your doing while on the phone.The capabilities are truly one of a kind!
Live writing/drawing...messages, notes,use it while the screen is locked and off? What are you kidding me,never had that before!
Like I said,this phone is AWESOME!
If you don't own a Galaxy S23 Ultra, then treat yourself and go get one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Product!!
on September 11, 2023
Posted by: Drummax
[This review was collected as part of a promotion.] This phone does it all...Super fast, Great camera and crazy bright screen!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can't live without my Samsung!
on September 11, 2023
Posted by: LadyCamille
[This review was collected as part of a promotion.] As a busy mom of 2 teens, I need to have a phone that is dependable so I can be reachable. The S23 Ultra surpasses all of my needs. The camera takes professional quality photos, I can zoom in and take clear pictures of the moon! I have plenty of onboard memory so I dont have to worry about running out of space. The screen goes edge to edge and is basically unbreakable. I have been an avid Samsung owner for years and as long as the quality is going to be this top tier, I will never switch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone with a few issues
on September 11, 2023
Posted by: Lynnsanity
[This review was collected as part of a promotion.] Overall the phone is amazing the only issue I've had is the fast chargung randomly stopped working and the nearest repair center is over an hour away from me.
Value
3
Response from Samsung USBy Debra, Social Commerce, September 12, 2023
Salutations Lynnsanity,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to protect your investment. Samsung Care+ comes in handy for those unanticipated situations in life like leaving your phone behind on the bus, having it stolen from your briefcase, getting your phone soaked from the rain, or dropping it and shattering the screen. With 700+ authorized repair locations nationwide to take your device to, we work hard to you get back to what you love doing most in life. Without knowing more details about what you are currently experiencing with your Galaxy S23 Ultra's fast charging feature, I recommend reaching out to Samsung Support for further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to protect your investment. Samsung Care+ comes in handy for those unanticipated situations in life like leaving your phone behind on the bus, having it stolen from your briefcase, getting your phone soaked from the rain, or dropping it and shattering the screen. With 700+ authorized repair locations nationwide to take your device to, we work hard to you get back to what you love doing most in life. Without knowing more details about what you are currently experiencing with your Galaxy S23 Ultra's fast charging feature, I recommend reaching out to Samsung Support for further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Missed my Note
on September 11, 2023
Posted by: Dekaro
[This review was collected as part of a promotion.] I used to have the old galaxy note a long time ago and had to switch due to the carrier. Im now back on my big screen, spen business.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone overall...
on September 11, 2023
Posted by: Rryant15
[This review was collected as part of a promotion.] S23 Ultra have enough big screen for excellent media consumption. Great speakers. Excellent battery...
I love everything that S23 ultra offers...
I love everything that S23 ultra offers...
Value
5
Written by a customer while visiting Samsung US