Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Awesome love my device
on September 11, 2023
Posted by: Ezalmas2
[This review was collected as part of a promotion.] From work to pleasure. Used to solving issues at work to watching videos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing photos
on September 11, 2023
Posted by: Ladyonyx
[This review was collected as part of a promotion.] I use my phone to take night time photos of the moon and the sky. These pictures come out so amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 11, 2023
Posted by: DCowboy
[This review was collected as part of a promotion.] I love my phone. I use it to watch movies and play games when I'm relaxing at work. It's the perfect size and the screen is ready to read. I'm discovering new features as I go along. I have been able to work from home using my phone along with its stylus. It's great for so many things. The only thing I can really say is,I love this phone!!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone
on September 11, 2023
Posted by: Patrickd
[This review was collected as part of a promotion.] This phone is fabulous and I've had absolutely no issues with the hardware so far. On the other hand, the software could be better
Value
3
Response from Samsung USBy Debra, Social Commerce, September 15, 2023
Hello Patrickd,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We are jumping for joy after hearing that you have fallen in love with the features and functionality of your Galaxy S23 Ultra. Without knowing more details about what you may be referring to in regard to the software available on this device, I suggest reaching out to Samsung Support if you would like further assistance and/or troubleshooting. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We are jumping for joy after hearing that you have fallen in love with the features and functionality of your Galaxy S23 Ultra. Without knowing more details about what you may be referring to in regard to the software available on this device, I suggest reaching out to Samsung Support if you would like further assistance and/or troubleshooting. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy phone so far
on September 11, 2023
Posted by: Kingsman
[This review was collected as part of a promotion.] I'm super happy with this purchase, my daily usage has not effected the performance at all. The battery life is still strong, s23 is the best galaxy so far. I love it.
I love the s pen feature the most, it's convenient for my work and school. I can pull it out at any time and start taking notes. Also s pen reminder is super awesome because it let's you know if you leave it behind.
I can't say good enough things about this phone, if you're Iphone carrier this is a best phone to switch it to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Owned More Samsung Phones than Shoes!
on September 11, 2023
Posted by: Pwhiddy
[This review was collected as part of a promotion.] I have owned a plethora of Samsung Devices all because the quality, customer service and forward thinking. This includes owning 6 TV's, 3 BR/4K Players, 4 Tablets, 3 earbuds, 3 SSD, 10 phones. The phones are what drove me to love Samsung products. I started with a Galaxy Note 3 then 4,7,9,20... Now that the S series and Note morphed into the Supercharged S23 Ultra with SPen you cannot get a better phone that will do anything. Talk about being spoiled the size, raw power, the camera, SPen, continued improvement via software enhancements you can accomplish nearly anything you would ever want to. Samsung puts it great knowledge, R&D and experience into all their products and this is clearly evident with the S23 Ultra. It has basically replaced my PC and is more valuable than my wallet (which it has actually replaced given Samsung Pay). I am a Professional IT Engineer & Geek so I demand my technology to work as I put them thru rugged paces. Samsung always delivers does in flying colors to meet the most demanding needs. The only thing that would ever get me to stop using the S23 Ultra or S Ultra series is when they incorporate the SPen into the Fold. Actually, I probably would keep both, LOL.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome experience
on September 11, 2023
Posted by: IAMWHATIAM
[This review was collected as part of a promotion.] I have been using all the s series and felt s23 ultra is the best of all when is so fast in playing games and overall using.
I love the camera quality and sound experience.
I love the camera quality and sound experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone of all time, normalize inbuilt stylus!
on September 11, 2023
Posted by: AndroidKid
[This review was collected as part of a promotion.] I use my samsung device for photography. The 200MP camera allows me to take really smooth shots, and then I can apply the portrait effect after. The colors are extremely real on this smartphone camera, and the AF laser sensor has been just as useful as the rest of the array! And all the different camera modes on it are amazing. And the good lock experience with this is top tier. You get so much good features just coming from one app. My favorite, registar, allows for double and triple tap features on the back of the phone to open apps or navigate the phone! And the gaming experience is incredible! The WFQHD display gives me so much colors and a much better resolution to play games, and the snapdragon 8 gen 2 chip "for samsung" works really well with the phone. I have not had this buffer once. The fact that I've owned this phone for 2 months and still my battery has not dropped below 30% is insane. Even with heavy usage. I usually end the day around 54% on normal usage, but with heavy usage, I end the day around 41%.
My favorite feature is the stylus, and the curved screen. They work so well together, you could just seamlessly slide the S pen onto the display with no interruption. And the remote camera shutter feature has been most useful to me, and with second being able to annotate your calendar, and to just have it out to scroll on social media. It's made of a really nice rubbery-velvety plastic, similar to the material of the Galaxy Buds2 Pro case. And that's all from me!
Value
5
Written by a customer while visiting Samsung US