Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Amazing camerasYou think there's a few weird ears
on November 19, 2023
Posted by: SamsungBoss
[This review was collected as part of a promotion.] My hopes were exceeded by the Samsung S23 Ultra. It's a flagship powerhouse with an amazing AMOLED display and an adaptable camera setup. With heavy use, the battery life easily lasts a full day, which is excellent. Its attractive features include 5G capabilities and a stylish appearance. For IT enthusiasts and power users, the high price tag is justified by the product's overall performance. Strongly advised for people looking for the best features possible in a smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Missing SD card slot
on February 26, 2023
Posted by: SamsungS23Ultra
[This review was collected as part of a promotion.] I use my Samsung for streaming but also for work. The Note 9 I previously had was impeccable. The Note 9 had the SD card slot for when I was working on different projects I could use different SD cards, plus I could leave work at work. The Samsung S23 Ultra is great. I love the bigger screen and more internal storage. I love how it runs compared to my previous Samsung. The photos are awesome and better detail. My only complaints about the Samsung Galaxy S23 Ultra are the buttons, I like the volume on opposite side of the power, and the not being able to utilize the SD card functionality.
Response from Samsung USBy Bethany, Social Commerce, February 28, 2023
Hello! Thank you for taking the time to review the Samsung Galaxy S23 Ultra. Your opinion is valuable as we continue to bring our consumers the best in product design and functionality. We are delighted you're enjoying the big screen and camera! I've attached the link to Samsung Support below. Please feel free to reach out to them if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
s pen glitch makes the phone unusable
on March 13, 2023
Posted by: yajaira
[This review was collected as part of a promotion.] the phone has a glitch or something where the s pen menu pops up constantly saying the s pen has been removed and it's lost connection. then the menu disappears bc it believes it's been placed back in. it'll do this every second, sometimes more than once a second. i am unable to reset the pen bc it asks the user to insert the pen back inside but the glitch doesn't allow that bc it keeps saying the pen has been removed when it hasnt. the only solution was to remove the pen entirely, and turn off all possible s pen features and the little s pen icon still pops up throughout the day, just not every second that was making the phone unusable. this glitch is also draining the battery bc even when the phone is not in use, the phone screen will turn on bc it believe the s pen is being removed. worst samsung device i've owned. looking into getting it replaced bc its making it impossible to use the phone.
Response from Samsung USBy Bethany, Social Commerce, March 21, 2023
Hi Yajaira... Thank you for your review of the Samsung Galaxy S23 Ultra. Your feedback is appreciated as we continue to innovate and improve on the design and functionality of our products. Please reach out to Samsung Support, which I've attached below for assistance with your S Pen. I've also linked Samsung Repair Services. They are often able to accommodate in home and walk-in services for your convenience. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Why Samsung Galaxy s23 is the best
on November 8, 2023
Posted by: Iyamumicheal
[This review was collected as part of a promotion.] The Samsung Galaxy S23 is undoubtedly one of the best smartphones available in the market today. Packed with cutting-edge technology, innovative features, and stunning design, this device truly stands out from its competitors. Here’s why the Samsung Galaxy S23 is the best:
First and foremost, the display of the Samsung Galaxy S23 is simply breathtaking. With a 6.7-inch Dynamic AMOLED display and a resolution of 3200 x 1440 pixels, it offers an immersive and vibrant viewing experience. The colors are vivid, the contrast is excellent, and the high resolution ensures sharpness and clarity. Whether you’re watching videos, playing games, or browsing the web, the display on the Galaxy S23 is a treat for the eyes.
The performance of the Samsung Galaxy S23 is top-notch, thanks to its powerful hardware. Equipped with the latest Snapdragon processor (or Exynos for some regions) and up to 12GB of RAM, this phone can handle anything you throw at it. Whether it’s multitasking, gaming, or running resource-intensive applications, the Galaxy S23 performs flawlessly without any lag or slowdowns.
Another standout feature of the Samsung Galaxy S23 is its camera system. With a triple-lens setup on the rear, including a primary wide-angle lens, an ultra-wide-angle lens, and a telephoto lens, this device captures stunning photos in any lighting condition. The camera software is also feature-rich, offering various modes, filters, and editing capabilities. Additionally, the front-facing camera de
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy ultra is elegant
on November 14, 2023
Posted by: SGalaxyFan
[This review was collected as part of a promotion.] I played so many games and the experience I faced is really awesomeand thegraphics is alsovery good. And the smoothness is also very cool.Video quality is the next level I have few friends who have IPhone where they will be crying by seeing my quality of pictures. I bought two phones of S23 ultra, - one for me and one for my girl friend. And I do also have S7 tab G3 monitor and I also have Samsung appliances. And also planning to buy othy few Phones for my family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera!!!!!!
on November 20, 2023
Posted by: Mp113000
[This review was collected as part of a promotion.] The processor speed is excellent. The screen size is perfect, Bixby is very helpful and the camera is by far the best. I can zoom into the moon with clarity like no other phone camera I've owned before
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone but we missed the sd card option
on March 15, 2023
Posted by: Customerhappy
[This review was collected as part of a promotion.] I love my phone, I use it to capture the best moments with my family, the video and photos are amazing the way they are captured, I do a lot of things with the S-Pen for editing and creating amazing art. The only thing I missed is the SD-Card storage option since now I need to back up everything on the cloud or back it up more frequently in the computer or external hard drive.
Written by a customer while visiting Samsung US
Customer Rating
5
My best phone so far!
on February 26, 2023
Posted by: DipRaj
[This review was collected as part of a promotion.] I purchased my S23 ultra recently, and I am in awe of this phone. I have been using it for about a week, and must tell, it's my best phone experience so far. I have tried several Android brand phones in the past, and I can tell this phone's experience stands out.
Although, everyone is talking about the 200 MP camera, at the same time there are below useful features that I personally find very useful:
1. Split screen to use any two applications of your choice. (I am a multitasker and I just love this feature)
2. Blur background for video calls with most of the applications (whatsapp, Google meets etc.)
3. Cool Avatar customizations and applications.
4. Picture to text. You can select the text from any screenshot, photo and use per choice.
5. Snappy and precise keyboard
I am truly enjoying these features along the camera. Talking about the camera, I am thrilled to see the stability of the video recording. It has just become buttery smooth for me.
Overall, I am really enjoying my S23 ultra!
Written by a customer while visiting Samsung US