Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,883 Reviews)
Rating breakdown 16,883 reviews
5 Stars
14,892
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Samsung does it again!!!
on September 11, 2023
Posted by: bmarie08
[This review was collected as part of a promotion.] I use my device as my main lifeline for all things technology. Taking beautiful high resolution photos of my family, my pets, sharing them on social media and with family, video calls to out of town family, managing all insurance needs and bills for my family, and relaxing playing mobile games. My phone is reliable, the technology is wonderful. I will never own another phone other than a Samsung. 10 years and going strong as a loyal Samsung customer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Camera and Great Phone
on September 11, 2023
Posted by: Jonathicke
[This review was collected as part of a promotion.] Got the phone since I was going to a lot of concerts this year. It has not disappointed with the quality!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Okay phone but not the best
on September 11, 2023
Posted by: Loves2knit
[This review was collected as part of a promotion.] I use my Samsung Galaxy 23 ultra for work and every day use. It does what I need it to do, but that's about it
When using it, I find it's laggy and doesn't live up to other competitors. I have to restart it a couple times a day.
The screen size is nice and big which is a plus for me and I occasionally use the pen but it's a forgotten feature.
Value
2
Response from Samsung USBy Debra, Social Commerce, September 12, 2023
Hello Loves2knit,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please make sure that the software on your Galaxy S23 Ultra has been updated with the most current version of software. Please feel free to contact Samsung Support if you would like any further assistance. Thank you for being a steady Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please make sure that the software on your Galaxy S23 Ultra has been updated with the most current version of software. Please feel free to contact Samsung Support if you would like any further assistance. Thank you for being a steady Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device as always
on September 11, 2023
Posted by: 4mb5rN
[This review was collected as part of a promotion.] I love this phone. I have been a note fan, then ultra fan from the start.
Great device. Amazing pics. I've ever moved my kids from apple to Samsung because they love mine so much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It works well
on September 11, 2023
Posted by: Quentos
[This review was collected as part of a promotion.] I don't have a problem playing any games or streaming shows or movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have ever owned
on September 11, 2023
Posted by: PolitePanda
[This review was collected as part of a promotion.] I absolutely love my Samsung S23 Ultra! It's been a fantastic upgrade from my previous S10. The camera improvements are remarkable, and the overall performance is top-notch. Samsung has consistently delivered exceptional phones, and my experience with both the S10 and S23 Ultra has been amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung products
on September 11, 2023
Posted by: ECLASS
[This review was collected as part of a promotion.] I can't find anything thing wrong with it I luv it.. I've luved every Samsung product I have to the fullest.. there very durable and very reliable..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 11, 2023
Posted by: LeeLee
[This review was collected as part of a promotion.] I enjoy how the capabilities of this phone are and being able to use the stylus for my games as well as notes I can take
Value
5
Written by a customer while visiting Samsung US