Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Nice looking s23 ultra
on September 9, 2023
Posted by: Shazad
[This review was collected as part of a promotion.] Samsung is very good brand in the world i like this brand always I want see this brand always and all weeks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've ever had, I love it.
on September 9, 2023
Posted by: DarKnight721
[This review was collected as part of a promotion.] I use my phone for everything, in my everyday life. I feel like there's nothing my phone can't do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone overall
on September 9, 2023
Posted by: ClayMaroon
[This review was collected as part of a promotion.] This is an amazing phone overall. I love using it everyday. There are somethings that I don't really like about it. 1st thing and probably the most impactfull, the screen has a couple scratches in it. I don't even know how they got there. I just noticed them one day and thought, those weren't always there! Secondly, it seems it doesn't work very well on some of the popular apps. The camera by its self is amazing, but on apps like TikTok and Snapchat they could be a lot better. Plus when I'm in some apps, the phone will glitch or something and the gesture bar on the bottom won't close the app. I'll have to turn off my screen and turn it back on and that usually gets it to work again. In conclusion, almost perfect phone, just some things, especially the screen scratching, could be fixed. Thanks for your time and keep up the great work!
Value
3
Response from Samsung USBy Debra, Social Commerce, September 12, 2023
Good day ClayMaroon,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the armor aluminum frame, the Gorilla Glass Victus 2 display, and its water resistant IP68 rating (Based on test conditions for submersion in up to 1.5 meters of freshwater for up to 30 minutes. Not advised for beach or pool use) make the Galaxy S23 Ultra a durable device? We strongly recommend protecting all of your Galaxy devices with screen protectors and cases. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate peace of mind when it comes to protecting your investments. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on the train, having it stolen from your briefcase, spilling your coffee onto your speakers and damaging them, to dropping your phone and shattering the screen while carrying in your groceries. With over 700 authorized repair locations available nationwide to take your device to be repaired, we strive to help you get back to what you love doing the most in life. Do you recall updating the software on your device recently? A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please ensure that the software on your device has been updated with the most current version. A link with your update has been provided below. If you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the armor aluminum frame, the Gorilla Glass Victus 2 display, and its water resistant IP68 rating (Based on test conditions for submersion in up to 1.5 meters of freshwater for up to 30 minutes. Not advised for beach or pool use) make the Galaxy S23 Ultra a durable device? We strongly recommend protecting all of your Galaxy devices with screen protectors and cases. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate peace of mind when it comes to protecting your investments. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on the train, having it stolen from your briefcase, spilling your coffee onto your speakers and damaging them, to dropping your phone and shattering the screen while carrying in your groceries. With over 700 authorized repair locations available nationwide to take your device to be repaired, we strive to help you get back to what you love doing the most in life. Do you recall updating the software on your device recently? A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please ensure that the software on your device has been updated with the most current version. A link with your update has been provided below. If you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
S22 Ultra!
on September 9, 2023
Posted by: Compscibro
[This review was collected as part of a promotion.] I use my phone for work and social media. This phone is awesome! It is very durable as well! I can't tell you how many competitor phone have broken after a single drop. Definitely sticking with Samsung phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flagship..
on September 9, 2023
Posted by: Sokdok
[This review was collected as part of a promotion.] Title describes it all. Top of the class phone. No nitpicks, no downsides or anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ultimate phone!
on September 9, 2023
Posted by: JustBailey
[This review was collected as part of a promotion.] I use my s23 ultra for absolutely everything. From appointments scheduling to zapping aliens in my favorite game. This device is ultra fast. Its sleek design feels next level in your hand and it is very cool. The phone is more powerful and fast than most base computers and infinitely more portable. It seems to be pretty durable as well as it's not broken on me yet and I'm what you would call accident prone. The ease of use is a great feature as well the phobia of new technology is ever prevalent in my generation however this phone comes with a built in user guide essentially. It tells you exactly how to work all the cool little features that otherwise you would have never known about. All in all I give it a 11 out of ten great job samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's smooth to operate great pics and screen
on September 9, 2023
Posted by: Ninjthis
[This review was collected as part of a promotion.] I just got it but so far it's Amazing. Screen quality is beautiful, picture quality is amazing & the o.s. is smooth. I loved my note 9 but this really is next level.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever
on September 10, 2023
Posted by: StaticWitt
[This review was collected as part of a promotion.] It's super fast to load apps and the chip is awesome ano studders or anything
Value
5
Written by a customer while visiting Samsung US