Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,883 Reviews)
Rating breakdown 16,883 reviews
5 Stars
14,892
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Best phone I've ever had!
on September 9, 2023
Posted by: NurseB
[This review was collected as part of a promotion.] I've had Samsung devices for decades and this is by far my favorite. It's got all the familiar Samsung features that I love and new ones I never knew I needed.
My favorite feature recently is the Modes feature. I have my phone to automatically switch to the settings I need for home, work, church, and every place I frequent. That saves time and it saves embarrassment. Have you ever had your phone go off in church because you forgot to silence it? Great feature!
The new camera takes better pictures than my friend's fancy photography equipment.
Great job, Samsung! You've got a devoted user.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
***All in One***
on September 9, 2023
Posted by: M1nt1fr3sh78
[This review was collected as part of a promotion.] I just transitioned back from z fold 3 to this s23 ultra and I am very satisfied. I missed the ease of one hand use and solid body. Still have my s pen for work notes anywhere anytime and the screen is absolutely sufficient. The cameras are brilliant and I am looking forward to explore more of the features as I prepare for a cruise and other memorable adventures. Computer (DeX), notepad, smarthome personal assistant, high end video and photo camera, work organization, and communications. All in One!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S23 Ultra Is An Amazing Device For Any Use
on September 9, 2023
Posted by: TOPJUJU5
[This review was collected as part of a promotion.] I use the S23 Ultra for daily work use. I take notes on a daily while multitasking. The device is quick and does what I need to do without any lag. I've always had Samung every since the Galaxy S7, but you can definitely tell the quality and refinement done to the S23. The camera quality is amazing, especially comparing it to any other brand on the market. The s-pen is one of my most favorite features, which is why I went from an s22+ to the ultra on the S23 series. Would highly recommend to anyone who wants a bigger screen, more standard storage, and overall more power and battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best s23 Ultra ever made.
on September 9, 2023
Posted by: Sam23U
[This review was collected as part of a promotion.] I had the s22 ultra, the z flip 3 and then the z fold 4. I returned to the Ultra series due to durability and ease of use. Its more comfortable to use than the s22 ultra because of the redesigned curve display. It's lighter than the z fold 4 so carrying it around is better. The included s pen is the item that seals the deal. Would definitely recommend Samsung s23U over any other fruit device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features. Makes College & work easy
on September 9, 2023
Posted by: Msolamente
[This review was collected as part of a promotion.] Work as a designer is much easier. All programs and applications that I use for my job as a Designer is supported on this phone. I've had issues with Apple phone before not supporting most of things I need for work. I liked the simplicity but I didn't like how it made my job harder. So I switched to the S23 ultra and it's been the best decision I have made. I'm able to download all my floor plans and picture designs without any issues. It also makes college life easier. When I can't use my computer for college, cause I forgot it, I go on my phone for class work. I'm trying to further my education and this phone surprises me at what I can do. It's amazing how much easier I'm able to do things on this phone without the need for a computer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice looking s23 ultra
on September 9, 2023
Posted by: Shazad
[This review was collected as part of a promotion.] Samsung is very good brand in the world i like this brand always I want see this brand always and all weeks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've ever had, I love it.
on September 9, 2023
Posted by: DarKnight721
[This review was collected as part of a promotion.] I use my phone for everything, in my everyday life. I feel like there's nothing my phone can't do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone overall
on September 9, 2023
Posted by: ClayMaroon
[This review was collected as part of a promotion.] This is an amazing phone overall. I love using it everyday. There are somethings that I don't really like about it. 1st thing and probably the most impactfull, the screen has a couple scratches in it. I don't even know how they got there. I just noticed them one day and thought, those weren't always there! Secondly, it seems it doesn't work very well on some of the popular apps. The camera by its self is amazing, but on apps like TikTok and Snapchat they could be a lot better. Plus when I'm in some apps, the phone will glitch or something and the gesture bar on the bottom won't close the app. I'll have to turn off my screen and turn it back on and that usually gets it to work again. In conclusion, almost perfect phone, just some things, especially the screen scratching, could be fixed. Thanks for your time and keep up the great work!
Value
3
Response from Samsung USBy Debra, Social Commerce, September 12, 2023
Good day ClayMaroon,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the armor aluminum frame, the Gorilla Glass Victus 2 display, and its water resistant IP68 rating (Based on test conditions for submersion in up to 1.5 meters of freshwater for up to 30 minutes. Not advised for beach or pool use) make the Galaxy S23 Ultra a durable device? We strongly recommend protecting all of your Galaxy devices with screen protectors and cases. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate peace of mind when it comes to protecting your investments. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on the train, having it stolen from your briefcase, spilling your coffee onto your speakers and damaging them, to dropping your phone and shattering the screen while carrying in your groceries. With over 700 authorized repair locations available nationwide to take your device to be repaired, we strive to help you get back to what you love doing the most in life. Do you recall updating the software on your device recently? A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please ensure that the software on your device has been updated with the most current version. A link with your update has been provided below. If you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the armor aluminum frame, the Gorilla Glass Victus 2 display, and its water resistant IP68 rating (Based on test conditions for submersion in up to 1.5 meters of freshwater for up to 30 minutes. Not advised for beach or pool use) make the Galaxy S23 Ultra a durable device? We strongly recommend protecting all of your Galaxy devices with screen protectors and cases. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate peace of mind when it comes to protecting your investments. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on the train, having it stolen from your briefcase, spilling your coffee onto your speakers and damaging them, to dropping your phone and shattering the screen while carrying in your groceries. With over 700 authorized repair locations available nationwide to take your device to be repaired, we strive to help you get back to what you love doing the most in life. Do you recall updating the software on your device recently? A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please ensure that the software on your device has been updated with the most current version. A link with your update has been provided below. If you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US