Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
A simply fantastic phone for all around use
on September 3, 2023
Posted by: Manner31
[This review was collected as part of a promotion.] The s23 ultra is a fantastic device for streaming, gaming and video calls. Battery life is exceptional and the super fast charging is very quick. I see a day plus with battery life with light use and 8 to 16 hours with streaming movies and video which is really good. Im a heavy phone user and this phone has all the features i need. The S pen is great and is very responsive. Battery life on the S pen is very good too. Screen is crisp and scrolling in any app is snappy and responsive. Overall woukd recommend for heavy users. One last thing video recording and picture quality is fantastic and one of the best if not the best out there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Product Could Be Better
on September 3, 2023
Posted by: TheLastRMaster
[This review was collected as part of a promotion.] I have had my Samsung S23 Ultra for a month now. I have the 512 GB storage option because there is no SD card option any longer. I miss that feature. I was able to transfer my apps AND data using the Samsung Smart Switch app, and also some of my applicable settings. That was unexpected. So far I have no complaints about the sound quality of the phone calls and the microphone and speaker have been pretty good. I have used the device to stream some programs and the picture quality was excellent. In fact it was better than my old Samsung S8+, but it should be considering the difference in newer technology. One feature of the S23 that many of the newer Galaxy class phones have, or rather DON'T have, is a physical 3mm audio jack for earbuds or earphones. That was a deal breaker for me because sometimes Bluetooth devices run out of power at the most inconvenient and inopportune times. Fortunately I discovered that I could purchase an adapter that plugs into the USB-C port of the phone and allow you to use physical earbuds! I purchased one and I am satisfied with it. The battery life has been phenomenal so far, but I am only a month in, so what do I know?
The camera was the biggest surprise of all. I was photographing a bright star in the sky and I discovered that the camera could go WAY beyond 8x zoom! This was in low light conditions and definitely a game changer. My only regret with this great phone is that an equally awesome user manual didn't come with it.
The camera was the biggest surprise of all. I was photographing a bright star in the sky and I discovered that the camera could go WAY beyond 8x zoom! This was in low light conditions and definitely a game changer. My only regret with this great phone is that an equally awesome user manual didn't come with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome but too expensive
on September 3, 2023
Posted by: BigDboy
[This review was collected as part of a promotion.] I dropped mine and it broke. I didn't have insurance and can't afford another one. Awesome phone, not worth the money.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flagship Ultra Phone!
on September 3, 2023
Posted by: Tony07
[This review was collected as part of a promotion.] Only flagship Android phone with incredible build quality, incredible cameras with manual controls and exceptional battery life and screen. Also, one of the most popular phones with a huge ecosystem of compatible accessories and companion devices. It is easily one of the best smartphones currently in the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on September 3, 2023
Posted by: Eddy0430
[This review was collected as part of a promotion.] Honestly switching from apple to Samsung I 100 do not regret my decision this phone is was superior to any apple phone .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 3, 2023
Posted by: ShesJustSoPrettiie
[This review was collected as part of a promotion.] I've had this phone for about a year. Great quality, sound, processing and screen durability. Only con is learning to manage battery usage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has an awesome camera
on September 3, 2023
Posted by: SantiagoG
[This review was collected as part of a promotion.] The reach of his camera it's outstanding, however sometimes can look too AI made, I know it's the way it works and no phone camera can go that far by pure lens but if you get to master it you can do anything you want, I would like some more free access to it's options with the pro mode on photography and video tho. The fingerprint sensor it's kinda complicated to get to work sometimes and I have to try a couple extra times that I would want to but it's ok. The performance it's the best you can ask from it, there's not many games that get your phone hot or to really struggle so it's fine with the processing, awesome for emulate some of the not that old console games. I'm very happy with my purchase. 9/10
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A very versatile phone
on September 3, 2023
Posted by: Nishoo7
[This review was collected as part of a promotion.] I can do whatever I want with this powerful processor, awesome camera, overall all the features are good about this device
Value
5
Written by a customer while visiting Samsung US