Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
3
This product is really attractive the camera
on August 21, 2023
Posted by: Alxtrips
[This review was collected as part of a promotion.] First of all I'm a outdoor person so I take my S23U everywhere it take beautiful pictures of everything, at night it take nice pictures and when I can't sleep I use my S23U to stream games from my pc and it's really smooth
Value
3
Response from Samsung USBy Debra, Social Commerce, August 23, 2023
Howdy Alxtrips,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies. And portraits at night are clearly defined thanks to AI-detected depth analysis. We are pleased to hear that you are happy with any enjoying the full functionality of the Galaxy S23 Ultra! Please feel free to contact Samsung Support if you have any questions or if you would like to share any additional feedback with us. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies. And portraits at night are clearly defined thanks to AI-detected depth analysis. We are pleased to hear that you are happy with any enjoying the full functionality of the Galaxy S23 Ultra! Please feel free to contact Samsung Support if you have any questions or if you would like to share any additional feedback with us. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING device and better than iPhone
on August 21, 2023
Posted by: Samsunglover2023
[This review was collected as part of a promotion.] I always have been use iPhone in my whole life until this new phone came out and I decided to try it put and I really love it already. They have the pen for notes, that what exactly I needed for so long because I don't really want to carry my iPad for notebook because I don't use paper much at all. So this phone changed my life forever and I can't wait to see any updating new device 🫶🏻 GO SAMSUNG, I'm on your side over apple lollll
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
🙏🏿 My Saving Grace 🙏🏿
on August 21, 2023
Posted by: ArtDeco83
[This review was collected as part of a promotion.] For the last two or three years now, Samsung phones have been my go-to phone for all of my photography needs. Ever since I purchased this camera back in February of this year, it has allowed me to take my photography skills, to a level of euphoric creativity, the boundless, endless, Limitless creative control that the camera allows me to have is simply stupendous. By having this phone it has given me such an outlet creative in times where I felt that the world was falling apart around me. The camera on my Samsung Galaxy Ultra 23, has been such a therapeutic tool of release. I've gone on a lot of trips, taking pictures with family, it has allowed me to explore my creative Divinity Within Myself, it has given me an internal purpose and peace that I never knew before, the Kodak moments that I taken with my camera has been the tool to help me fuel my creative passion for photography, it has allowed me to see the world and such a way that was never possible or acknowledge. The Samsung Galaxy phones are such extraordinarily amazing tools of everyday use, and I will continue to be a long life devoted Samsung user.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The phone is ok but could use some improvements
on August 21, 2023
Posted by: Shawna
[This review was collected as part of a promotion.] The phone is ok for the most part. However some apps I do not receive push notifications for even though I have all the permissions turned on. Also the s-pen has some bugs with connecting issues.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent camera, vastly durable.
on August 21, 2023
Posted by: GageGoge
[This review was collected as part of a promotion.] This phone survived being submerged inside a canal for over 2 full days before being recovered and left to dry out. Excellent product. Excellent cameras, both for pictures and video (before and after sumersion.)
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
amazing smartphone pictures amazing !!!
on August 21, 2023
Posted by: eseGallo775
[This review was collected as part of a promotion.] amazing device does EVERYTHING!!! BOUGHT THIS FOR CONCERT BEST PURCHASE EVER COULD RELIVE MEMEORIES only thing I noticed so far battery dies quicker now but must be due to all customization done to this cool phone. can't tell you how excited and glad I was to switch from iPhone. Samsung has come a long way now wow!! I've bought more Samsung products by far. New monitor amazing love how I can connect phone to it easily just amazing as well as samsung gear watch 👏
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overkill but not perfect
on August 21, 2023
Posted by: FireBeast
[This review was collected as part of a promotion.] As I've had this phone since February, when I pre-ordered the phone I was very essatent as I thought it was too much. When I began to use the phone it was smooth and felt perfect absolutely no flaws, that lasted for 2 months, as I began to notice that when I'm on a call and my Bluetooth disconnects, I would try to reconnect by swiping down and it wouldn't let me it kept going black screen. And I will also begin to notice my internet every now and then I would have to restart in order for it to work properly. Now let's start on what's great about this phone. I love that I can rely on this, if I need it to work I know it will, it has no lag and is smooth. That battery life is amazing it'll never die on me and I only let it charge to 85 percent. This phone for gaming, work, photos and video spectacular, never misses a beat. I have to say if your a average use person this phone will be absolutely overkill I can't maximize the use for this phone. I have the 512 gb and 12gb ram, it never slows down, instant load up in apps. The best part with that is no loading screen, well almost. Now the quality this is a really great feeling phone, even with a case on it. It is very durable but i would not recommend not having a case on it, unless you want that. Overall, I would say that nothing in this world is perfect but this phone is nearly there with minimal flaws and impeccable performance you can rely on the ultra to do practical anything.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S23 ultra. Best phone yet.
on August 21, 2023
Posted by: Wheninrome
[This review was collected as part of a promotion.] Love most everything about the S23 Ultra. It has great battery life, fast, nice screen, great camera and does not heat up. Only negative is the phone is a little heavy.
Value
5
Written by a customer while visiting Samsung US