Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,878 Reviews)
Rating breakdown 16,878 reviews
5 Stars
14,887
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Reasons why you should buy a Samsung not Apple 🤮
on August 21, 2023
Posted by: GoAlabama8502
[This review was collected as part of a promotion.] I've had an Ultra for awhile now and everyday I'm still learning new things that the phone can do. Family photo but don't have a photographer? Great just pull out the pen and take a photo through that. The moons out and you want a better look? No problem bc it has 100X ZOOM. In the bright sun and can't see your phone? Turn up the brightness when you directly under the sun and you'll be able to see your entire screen. Theirs so much to this phone that I love. It could be the incredible charging speed, or maybe being able to charge my earbuds with my own phone without a charger. Super fast connection and speed, Masterfully graphics, I mean I could go on for days but this thing is amazing. My entire family except me and my cousin have apple, but we got Samsung and we both LOVE THEM. Soooooo, if your trying to buy a the best phone on the market with the best features. The S23 ultra is right here waiting for you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst phone ever
on August 21, 2023
Posted by: sol2sol
[This review was collected as part of a promotion.] Heavy usage on a 1TB phone that continues to have issues, including multiple reboots when the keyboard stops working. My S22 was a great phone, aa was my old S20. This phone has been terrible and I will replace it as soon as I can.
Value
1
Response from Samsung USBy Debra, Social Commerce, August 23, 2023
Hey there Sol2sol,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Have you had the opportunity to update the software on your Galaxy S23 Ultra recently? A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. For your convenience, I have included a link below that contains your device's software update. Please make sure that your Galaxy S23 Ultra's software has been updated with the most current version of software. The on-screen keyboard is an integral part of using a Galaxy phone or tablet since it lets you reply to messages, search the web, and do other important tasks. If the keyboard isn't working, like if it's frozen or unresponsive, you'll want to get it up and running again as soon as possible. Using the default keyboard, clearing the cache, and checking for software updates are some of the things you can do to solve the issue. When you have the available time in your day, please take a look at the article titled, "Keyboard is not working on Galaxy phone or tablet" for some quick troubleshooting steps that you can conduct to help resolve what you have been experiencing with your on-screen keyboard. If you would like additional assistance afterwards, please do not hesitate to reach out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/troubleshooting/TSG01209532/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Have you had the opportunity to update the software on your Galaxy S23 Ultra recently? A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. For your convenience, I have included a link below that contains your device's software update. Please make sure that your Galaxy S23 Ultra's software has been updated with the most current version of software. The on-screen keyboard is an integral part of using a Galaxy phone or tablet since it lets you reply to messages, search the web, and do other important tasks. If the keyboard isn't working, like if it's frozen or unresponsive, you'll want to get it up and running again as soon as possible. Using the default keyboard, clearing the cache, and checking for software updates are some of the things you can do to solve the issue. When you have the available time in your day, please take a look at the article titled, "Keyboard is not working on Galaxy phone or tablet" for some quick troubleshooting steps that you can conduct to help resolve what you have been experiencing with your on-screen keyboard. If you would like additional assistance afterwards, please do not hesitate to reach out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/troubleshooting/TSG01209532/
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone so fsr
on August 21, 2023
Posted by: Dfwrere
[This review was collected as part of a promotion.] I use my phone mostly for surfing the internet (social media, you tube, etc) and entertainment. But I've started a new home based business and the camera on this phone has been exceptional for taking and posting product photos. The cameras are superb!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s23 ultra
on August 21, 2023
Posted by: NurseNishWithTheSamsung
[This review was collected as part of a promotion.] If i did not love Samsung before. I absolutely love it now! Ive always been an android fan. But everything about my phone is amazing from the screen to the pen to the camera to the speed to the graphics. I brag about my phone 100% of the time if I can. This phone is beating every other phone right now. And i paid for extra storage. I love the color and all. I 10000% recommend this phone. Especially if u are thinking of thinking to switch from the other competitors. But there is no comparison.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my s23!
on August 21, 2023
Posted by: Somuchforforever
[This review was collected as part of a promotion.] The Samsung S23 is truly a marvel in smartphone technology. From the moment I unboxed it, I was blown away by its sleek design and stunning display. The vibrant colors and crisp resolution make every image and video pop with life. But it's not just about looks – the S23's performance is exceptional as well. Switching between apps is seamless, and multitasking feels effortless thanks to its powerful processor.
One standout feature for me is the camera. The S23's camera system takes photography to the next level. Whether it's capturing intricate details or vibrant landscapes, the results are consistently impressive. Low-light performance is outstanding, delivering clear and sharp photos even in challenging conditions.
Battery life is another area where the S23 excels. I've been able to go through an entire day of heavy usage without worrying about running out of power. And when I do need to recharge, the fast charging capabilities ensure that I'm up and running in no time.
The user interface is intuitive and user-friendly, making it easy for both tech-savvy individuals and those who are new to smartphones. The added customization options allow me to tailor the phone to my preferences, making the experience truly personalized.
Overall, the Samsung S23 has exceeded my expectations. It's a perfect blend of style, performance, and innovation. If you're looking for a top-of-the-line smartphone that delivers look no further than this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Amazing
on August 21, 2023
Posted by: TechMike
[This review was collected as part of a promotion.] By far the greatest phone ive ever used.
Daily usage since owned (since launch) includes an average 2.5 hours screen on time, social media scrolling / posting, youtube videos, gaming, photo editing, email, texting, calls, file management...work or play this phone has handled it all with ZERO complaints, the screen is amazing, performance is amazing, camera is great, speakers are great, battery life is great...in my opinion theres no other option than a Samsung phone
Daily usage since owned (since launch) includes an average 2.5 hours screen on time, social media scrolling / posting, youtube videos, gaming, photo editing, email, texting, calls, file management...work or play this phone has handled it all with ZERO complaints, the screen is amazing, performance is amazing, camera is great, speakers are great, battery life is great...in my opinion theres no other option than a Samsung phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does everything i need and more
on August 21, 2023
Posted by: Technofile
[This review was collected as part of a promotion.] Im big with media im a big gamer and watch alot of online tv i cloud game on my phone use it as a hotspot for my laptop i stream netflix from it and it works great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The fix I need
on August 21, 2023
Posted by: Horselvngirl
[This review was collected as part of a promotion.] Purchased because my s22+ telephone service coverage was always half the bars as my s21. Hoping the s23 ultra will be the fix I need.
Value
5
Written by a customer while visiting Samsung US