Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9 out of 5
4.9
(16,887 Reviews)
Open Ratings Snapshot
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product. 
(
45 out of 51
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5 out of 5
5
Best phone ever
on August 21, 2023
Posted by: 123angel
[This review was collected as part of a promotion.] Switched from iPhone 14 best decision ever. I had iPhone all my life but I was not getting what a smart phone should give you specially speed and photos samsung has the best camera
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Near perfect
on August 21, 2023
Posted by: Androidkey
[This review was collected as part of a promotion.] This phone is near perfect flagship but still have room for improvements in image processing. Had lot of issues when used with Google fi Sim. The phone freezes almost frequently when dialing a call or answering a call. The UI freezes and call gets ringing even though I have hang up.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Hands down the best Android phone ever made...
on August 21, 2023
Posted by: Brenden
[This review was collected as part of a promotion.] Not sure where to start but just as the title says this is the best Android phone ever made. Everything about the phone works effortlessly. Having been an android user for many years, it feels as if all the features from years past finally hit every mark on the S23 Ultra. One of the issues I've had in the past was having to use Google software on the device while simultaneously using Samsung as well. I've been transitioning over my apps as much as possible and I've had a better overall experience.
The camera is amazing. Being at a concert I easily feel like all eyes are on me as I zoom in to the stage and see everything. Picture perfect clarity in every shot.
The only feature I haven't used much is the stylus pen. When I do use it, it's a fun feature and I know there is a lot more that can be done with it.
The phone runs smooth. No weird bugs or glitches. Like previous Android phones there is always some weird issue that won't resolve until an update 6 months later. I haven't had any issues at all. It runs fast, smooth with no hiccups.
Because of the S23 Ultra, I've purchased the Galaxy Buds, and a Galaxy Watch5. Both have enhanced the experience. I highly recommend keeping it in the family
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone Available
on August 21, 2023
Posted by: BenKenobi
[This review was collected as part of a promotion.] I use my Galaxy S23 Ultra for everything -- family life, work, travel, entertainment, photography, etc.
The Galaxy S23 Ultra is simply the best. I purchased it because I knew there were no "cut corners" in the design, hardware, or software.
I love the display on my S23 Ultra -- it's crisp, clear, and bright. The display performs admirably in almost any condition, day or night.
I also appreciate having easy access to the S pen. It makes precise photo editing or jotting down notes super easy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I've always had Samsung Galaxy Smartphones.
on August 21, 2023
Posted by: Snopeterson
[This review was collected as part of a promotion.] I use my Samsung Galaxy Smartphone for everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Photos that are out of this world.
on August 21, 2023
Posted by: Galaxyphotos
[This review was collected as part of a promotion.] So when I purchased my my S22 Ultra the first thing I started to do is take photos whit the amazing camera that is on this device. I started taking photos of the moon, then of mountains, animals, buildings and people. Then I would show these photos to people and they would be amazed that the photos were not edited. I love my S22 Ultra and would not trade it for any other device, except for a S23 Ultra which has a more powerful camera to take more (awsomer) lol photos. Thanks Samsung for giving me a new hobby.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good solid Phone with potential
on August 21, 2023
Posted by: DCDReview
[This review was collected as part of a promotion.] I've had the Glaxy s23 ultra coming from the note 20 ultra.. feature wise there is an improvement. Moving my stuff from one phone the the next was the best it's ever been. My biggest complaint on this phone is two items. 1.no expandable memory.. this is huge and I really hate that phones are moving away from having that storage option. 2. The performance of this phone on 5g isn't great, downloads are very slow and it over uses the battery. On 4g things seem to work better. Keep in mind I've had the same service for 17 years and the last phone was better with the 5G service.. once I connect to wifi it's like the phone finally comes alive and is amazing..why can't it do this on 5G.. all in 4 stars because camera and features are awesome performance isn't and one main feature is gone (expandable memory) and likely not coming back
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new phone
on August 21, 2023
Posted by: Tejasgirl66
[This review was collected as part of a promotion.] I use my phone for phoning, texting, playing games, and other office needs and I love it. It has all the advantages, PLUS it has a stylus. Pretty sweet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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