Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,878 Reviews)
Rating breakdown 16,878 reviews
5 Stars
14,887
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Excellent
on August 21, 2023
Posted by: NashaCrab
[This review was collected as part of a promotion.] Incredible device that stands the test of time. It's durable, consistent and reliable.. I don't feel the need to have cameras or tablets or other devices bc this one does it all..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not much difference from S22Ultra
on August 21, 2023
Posted by: TroubledTommy
[This review was collected as part of a promotion.] Same old bugginess as the s22 ultra just a little bit more bugginess on the Wi-Fi and internet kind of sucks The new UI 6 update not exactly a fantastic upgrade I'd rather use the old version of Go launcher it's more customizable
Value
3
Response from Samsung USBy Debra, Social Commerce, August 24, 2023
Hi there TroubledTommy,
Thanks for taking the opportunity to review your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Check out the article titled, "Galaxy phone or tablet Wi-Fi connection issues" for a simple troubleshooting guide that you can use to help you resolve your connectivity experience. I have included the link below for your convenience. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Check out, "Issues with mobile network connection on Samsung phone or tablet" to help resolve your mobile network concern. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Thanks for taking the opportunity to review your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Check out the article titled, "Galaxy phone or tablet Wi-Fi connection issues" for a simple troubleshooting guide that you can use to help you resolve your connectivity experience. I have included the link below for your convenience. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Check out, "Issues with mobile network connection on Samsung phone or tablet" to help resolve your mobile network concern. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Written by a customer while visiting Samsung US
Customer Rating
5
Cameras precision
on August 21, 2023
Posted by: EthanZ
[This review was collected as part of a promotion.] Im a diesel mechanic in the united states. So while working on many verities of trucks I need to take detailed pictures to show the company or customer of what is wrong with the tuck. So the ability to take photos at great distance and wide angles really makes my job alot easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camers on this phone are epic.
on August 21, 2023
Posted by: amazing2phone
[This review was collected as part of a promotion.] The camera on this device makes you feel like you can take the perfect shot every time. Paired with how smooth the phone runs makes it the best phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
amazing phone
on August 21, 2023
Posted by: acid03
[This review was collected as part of a promotion.] I don't upgrade often but I love this. great camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast and easy to use.
on August 21, 2023
Posted by: Rah2607
[This review was collected as part of a promotion.] I use my phone for mostly streaming games and watching YouTube. Super fast and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best All Around Phone
on August 21, 2023
Posted by: SamsungMom85
[This review was collected as part of a promotion.] I use this phone for everything. Gaming, streaming, work and my children's school.
Having the luxury and freedom to customize my phone to my liking is a positive. The s-pen makes it easier for me to get work done with more precision.
Now combine the advancement and customization of the S23 Ultra with the galaxy watch5 pro and the buds2 pro and you've got an amazing trio. The Samsung ecosystem has come and long way and the continous technological advancements are great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra Review
on August 21, 2023
Posted by: Fran23
[This review was collected as part of a promotion.] I love the s23 ultra, the curved edge makes it feel like I'm holding only a screen. This in combination with the completely fluid user experience the snapdragon chip provides makes it one of, if not the best pieces of technology I've ever owned. The camera has taken shots that are simply unbelievable, and the storage starting out at 256gb means I have more than enough space to not worry about those amazing pictures filling it up. All in all I am a very satisfied customer and a years long Samsung user.
Value
5
Written by a customer while visiting Samsung US