Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,883 Reviews)
Rating breakdown 16,883 reviews
5 Stars
14,892
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
This phone does it all
on August 21, 2023
Posted by: Stowey
[This review was collected as part of a promotion.] From gaming to streaming movies listening to music or checking emails this phone does it all. And to me the beat part is the camera. It takes superb pictures. All in all best phone on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone
on August 21, 2023
Posted by: GalaxyFan08
[This review was collected as part of a promotion.] I think this is an all around great phone. I don't have any problems doing anything I on it. It had great storage. It takes great pictures. It has great sound. I haven't found any problems yet in using this phones. I am very happy with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an extremely good phone
on August 21, 2023
Posted by: Muddyboots79
[This review was collected as part of a promotion.] I typically use my phone for watching videos and playing games but also the daily use of phone calls and text messages. The display on this phone is ridiculously good and I love having the pen that comes with it for writing down notes when you don't have anything else. It has a very good sound to it the speakers are very good and has a lot of good storage space
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very awesome!
on August 21, 2023
Posted by: TwistedMechanic
[This review was collected as part of a promotion.] I swit he'd from an IPhone and this phone is light years ahead of the iPhone. A little more to the phone as far as settings, but I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 ultra
on August 21, 2023
Posted by: Kaneprow
[This review was collected as part of a promotion.] It's my personal computer. Only thing I'm disappointed in is didn't get the beta on spectrum. Still have it 5 stars because it deserves it. An the support 24/7 is world class. That's how you run a business. Now my watch active 5 battery 😭😂😂😂
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad phone
on August 21, 2023
Posted by: Sarbast
[This review was collected as part of a promotion.] I had a note20 phone and it's better than S23. Programs take a long time to load all the advertisements about the screen that it does not scramble it's all crap. I really wish that I bought this phone. Never again will I buy a Samsung.
Value
1
Response from Samsung USBy Debra, Social Commerce, August 24, 2023
Hey Sarbast,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you are currently experiencing with your Galaxy S23 Ultra and due to not being able to ask you any follow up questions, I suggest contacting Samsung Support if you would like further assistance and/or help troubleshooting your device. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you are currently experiencing with your Galaxy S23 Ultra and due to not being able to ask you any follow up questions, I suggest contacting Samsung Support if you would like further assistance and/or help troubleshooting your device. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
S23 ultra phone
on August 21, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone has surprisingly surpassed my experiences of previous smart phones. The screen is an elegant size that fits perfectly on my hands but also gives a great view for gaming and movies. The sound that comes from this device is so surreal. It's almost inside my head like a surround sound system I carry on my phone magically. That's some awesome tech. The stylus pen works with everything and has a very advanced notification system and precision on drawing sketches or work plans. Very immersive use. From games to work applications. Camera is the most advanced I've seen in years and so is the amount of settings and abilities the cameras have over different ways to capture images. This is worth the tag price. The Lamborghini of phones. It turns heads when I watch videos and draw some pretty awesome drawings on it using the stylus. I highly recommend this to anyone who wants a small machine that can do miracles. This is the phone for you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone...but has some kinks
on August 21, 2023
Posted by: Ncballer32
[This review was collected as part of a promotion.] It's a good phone, but it has its kinks. The good...The camera is awesome! It takes great pictures.
The pen is a cool feature. I don't actually use it to draw or click on things, I use it more as a remote for my camera.
Screen size is perfect! Not too big, not to small. Fits in my pocket easily. Lastly, it is a pretty durable phone. I have a case on mine, but it has been dropped a few times and hasn't scratched or cracked.
The pen is a cool feature. I don't actually use it to draw or click on things, I use it more as a remote for my camera.
Screen size is perfect! Not too big, not to small. Fits in my pocket easily. Lastly, it is a pretty durable phone. I have a case on mine, but it has been dropped a few times and hasn't scratched or cracked.
The bad...the phone lags a lot! The screen will get stuck, and then after a few seconds, it will do what I wanted. I have erased pictures and apps, and it still runs slow at times.
The battery life is okay. I have mine on dim and it might be able to last a whole day, but usually will die within the 24 hours.
The battery life is okay. I have mine on dim and it might be able to last a whole day, but usually will die within the 24 hours.
Value
4
Written by a customer while visiting Samsung US