Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
4
Is ok, I don't like it
on August 21, 2023
Posted by: Letztalk4r
[This review was collected as part of a promotion.] It freezes alot, I'm going to trade it in for something different
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is amazing
on August 21, 2023
Posted by: Vasa912
[This review was collected as part of a promotion.] A phone that can do everything. need to do photography at a wedding? Takes amazing photos!! Playing games one you're phone? Welp this battery will probably last longer than you no matter what game you play. Charging is amazing given you have proper chargers. The audi and screen resolution are just outstanding. This is the most ive been satisfied with a phone in a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big phone, big possibilities
on August 21, 2023
Posted by: TxMerc69
[This review was collected as part of a promotion.] Graphics for all your mobile gaming needs. Speed for all your streaming and performance needs. Awesome camera for breathtaking photography and video. Battery life to get you through those long days. What else could you ask for in a Samsung device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing in all aspects.
on August 21, 2023
Posted by: SamsungGalaxypro
[This review was collected as part of a promotion.] I use it for streaming. It is great for streaming movies and TV shows on Netflix, Disney +, Hulu, Amazon Prime Video, MAX and Paramount+. The screen resolution on this phone is very high quality. The display is amazing. The speakers in this phone sound really good especially if you have Dolby Atmos turned on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra review
on August 21, 2023
Posted by: Barbiegirl
[This review was collected as part of a promotion.] I love my s23 ultra! The large display is amazing and the battery life is absolutely the best. I can go 2 days without charging it and I'm an avid game player on my device. When I listen to music, the sound is crystal clear and super loud. The ease of using the phone is easy. It's not lagged on me at any time nor has it given me any issues. I would recommend any one to make this phone their next purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great look but poor features
on August 21, 2023
Posted by: Tring2
[This review was collected as part of a promotion.] I am a samsung lover but S23 ultra is not worth it. The features are not that great plus there is some system error. Doesn't upload my call log immediately on whatsapp. If I play some video or reel on Facebook or Instagram it plays something else. Sometimes hangs on its own and starts working all of sudden as if nothing has happened. Had S20+ earlier and never faced any issue.
Value
2
Response from Samsung USBy Debra, Social Commerce, August 22, 2023
Hi Tring2,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please make sure that the software on your Galaxy S23 Ultra has been updated with the latest version of software. I have linked it below for your convenience. If you would like any further assistance after updating your software, do not hesitate to contact Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please make sure that the software on your Galaxy S23 Ultra has been updated with the latest version of software. I have linked it below for your convenience. If you would like any further assistance after updating your software, do not hesitate to contact Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
Solid High End phone
on August 21, 2023
Posted by: TechGuy5
[This review was collected as part of a promotion.] This phone has not let me down one bit and has been worth every penny. I use this phone for work, gaming, media, and streaming. In all areas this phone has excelled. I am extremely happy with my purchase and highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Speed of the phone is awesome
on August 21, 2023
Posted by: MARIO21RV
[This review was collected as part of a promotion.] I stop using notebooks now I'm ussing my phone to keep my notes and everything is online i really like the phone. I use it aldo for engineering 3d viewer
Value
5
Written by a customer while visiting Samsung US