Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
2
Shop around
on August 21, 2023
Posted by: NOTYOU
[This review was collected as part of a promotion.] Love the camera and screen size.
Phone gets hot quickly when using the SPen.
Charging port is messed up and phone is not 6 months old yet.
Phone gets hot quickly when using the SPen.
Charging port is messed up and phone is not 6 months old yet.
Value
2
Response from Samsung USBy Debra, Social Commerce, August 22, 2023
Good day Notyou,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. For your convenience, I have linked an article titled, "Keep your Galaxy device at its normal operating temperature" to help you keep your Galaxy S23 Ultra at its normal operating temperature. Be sure to review that article when you have the available time to do so. Without knowing more details regarding what is currently going on with your charging port and not being able to ask you and follow up questions, I recommend reaching out to Samsung Support for further assistance and/or troubleshooting at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. For your convenience, I have linked an article titled, "Keep your Galaxy device at its normal operating temperature" to help you keep your Galaxy S23 Ultra at its normal operating temperature. Be sure to review that article when you have the available time to do so. Without knowing more details regarding what is currently going on with your charging port and not being able to ask you and follow up questions, I recommend reaching out to Samsung Support for further assistance and/or troubleshooting at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Customer Rating
5
Picture quality out of this world.
on August 21, 2023
Posted by: Catron
[This review was collected as part of a promotion.] I use my phone for taking pictures of equipment at work in dimly lit areas & places that you can't see with the naked eye. I keep a collection of notes for part numbers & ordering info for those parts. A great tool to have!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Old Samsung user. Best phone has everything one n
on August 21, 2023
Posted by: Mitmasti
[This review was collected as part of a promotion.] Samsung was my first phone 25 years ago, and have used same brand till today. Top technology, best cameras, privacy and everything you need in a phone. I love my Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 21, 2023
Posted by: Wulord30
[This review was collected as part of a promotion.] Great phone I love the battery life the design is awesome very bright for outdoor use battery last all day I've never ran out 20 to 30 percent left at the end of the day more than powerful for my everyday tasks camera is the best I ever used
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The s23 ultra with the power for work and home.
on August 21, 2023
Posted by: WiredScratch
[This review was collected as part of a promotion.] I am very happy with my new Galaxy S23 Ultra. It is a powerful and versatile phone that has been a great help in my work and personal life. I use it to manage my emails, documents, and time sheets, and it also seamlessly shifts to entertainment and media control when I am at home or on the go. The large screen is perfect for watching videos or playing games, and the long-lasting battery means that I can use it all day without having to worry about running out of power. Overall, I am very impressed with the Galaxy S23 Ultra and would highly recommend it to anyone looking for a new smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone / Machine...
on August 21, 2023
Posted by: Heisey
[This review was collected as part of a promotion.] Simply amazing , was a avid apple user but this one blows them away.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera!
on August 21, 2023
Posted by: Fabby0327
[This review was collected as part of a promotion.] I use my Samsung Galazy S23 ultra to play alot of games, takes pictures, make phone calls, stream videos, text and use social media. Let me tell you, this is the jack of all trades! It can do everything! The only way I will go to a different phone is if it is a Samsung upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has all I need.
on August 21, 2023
Posted by: KingXave
[This review was collected as part of a promotion.] Gaming- this device has a lot to offer not only in its graphics resolution, but also the processor. Great product for those who are into gaming stuff. Bigger screen means better view for your game.
School- it helped me a lot while studying because of all the available apps you can download and use. Basically a hand-held laptop.
Camera- spectacular views are cherished with its super clear camera. Night mode is also one of the cool features as it gives you perfect color when used at night.
School- it helped me a lot while studying because of all the available apps you can download and use. Basically a hand-held laptop.
Camera- spectacular views are cherished with its super clear camera. Night mode is also one of the cool features as it gives you perfect color when used at night.
Value
5
Written by a customer while visiting Samsung US