Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,883 Reviews)
Rating breakdown 16,883 reviews
5 Stars
14,892
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
This produce is amazing have a lot of features
on August 21, 2023
Posted by: Eps23ultra
[This review was collected as part of a promotion.] I use for multiI use it for multiple operations such as streaming videos and others. I love many more things. Its camera has a spectacular camera. I like how easy it is to handle and, above all, I love its features. I love it and I won't change Samsung for anything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I have Ever Used!
on August 21, 2023
Posted by: VincentDZapata
[This review was collected as part of a promotion.] This phone has exceeded my expectations, in every category. I have used all of its predecessors and this is by far the Best most complete phone! Absolutely no issues
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid device
on August 21, 2023
Posted by: Gramcracker
[This review was collected as part of a promotion.] Rock solid top notch engineering from Samsung. It doesn't get better than this for android
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A fantastic phone
on August 21, 2023
Posted by: Th3Prof3sional
[This review was collected as part of a promotion.] I use my s23 ultra for work, personal and of course a camera. It's absolutely a great device, my wife has the *phone 14 pro max and she really wants to switch to this phone or the new s24 ultra next year. It does everything fantastic and I have had no issues with lag or anything like that, If you using another brand and like freedom with you phone, you should just go ahead and get it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has great features overall and cameras
on August 21, 2023
Posted by: Pram97
[This review was collected as part of a promotion.] This product is really great for streaming were it has really good cameras and awesome features while recording. And the new chip set is really amazing as playing games is really crisp clean. The one ui 6 interface is really cool. Multitask became really good. Were s pen also provides great features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone of the year
on August 21, 2023
Posted by: Junioryo26
[This review was collected as part of a promotion.] Even though the new Flip/Fold lineup just was released, this is still a better performance piece of well made engineering, the cameras are gorgeous even if i don't know how to bring its max potential still... the processor is really good, no issues so far, and the battery life has gotten really good with the years, i've been a galaxy consumer since de S II and sometimes i do think that they are holding back on design or new technologies to include (i know that its how business works) im simply just satisfied with my products and i have never had to look for any other brand, in fact im always showing off to my friends and family who have other brands lol.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Shop around
on August 21, 2023
Posted by: NOTYOU
[This review was collected as part of a promotion.] Love the camera and screen size.
Phone gets hot quickly when using the SPen.
Charging port is messed up and phone is not 6 months old yet.
Phone gets hot quickly when using the SPen.
Charging port is messed up and phone is not 6 months old yet.
Value
2
Response from Samsung USBy Debra, Social Commerce, August 22, 2023
Good day Notyou,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. For your convenience, I have linked an article titled, "Keep your Galaxy device at its normal operating temperature" to help you keep your Galaxy S23 Ultra at its normal operating temperature. Be sure to review that article when you have the available time to do so. Without knowing more details regarding what is currently going on with your charging port and not being able to ask you and follow up questions, I recommend reaching out to Samsung Support for further assistance and/or troubleshooting at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. For your convenience, I have linked an article titled, "Keep your Galaxy device at its normal operating temperature" to help you keep your Galaxy S23 Ultra at its normal operating temperature. Be sure to review that article when you have the available time to do so. Without knowing more details regarding what is currently going on with your charging port and not being able to ask you and follow up questions, I recommend reaching out to Samsung Support for further assistance and/or troubleshooting at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Customer Rating
5
Picture quality out of this world.
on August 21, 2023
Posted by: Catron
[This review was collected as part of a promotion.] I use my phone for taking pictures of equipment at work in dimly lit areas & places that you can't see with the naked eye. I keep a collection of notes for part numbers & ordering info for those parts. A great tool to have!
Value
5
Written by a customer while visiting Samsung US