Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
3
Take some great pictures
on August 21, 2023
Posted by: Wayneh
[This review was collected as part of a promotion.] Has great picture of capability have noticed a drop in speed I've had for 6 months now use this for my start up business design my website online and run Square overall nice phone
Value
3
Response from Samsung USBy Debra, Social Commerce, August 24, 2023
Hello there Wayneh,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. If you have not already, please make sure that your Galaxy S23 Ultra's software has been updated with the most current version. I have included the link below that contains it for your convenience. Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. If you have not already, please make sure that your Galaxy S23 Ultra's software has been updated with the most current version. I have included the link below that contains it for your convenience. Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
An Excellent Phone
on August 21, 2023
Posted by: SamsungFansung
[This review was collected as part of a promotion.] Samsung phones have always been my favorite to use and never give me any notable problems, and this is no exception. It runs smoothly, never freezes, never force-restarts itself, etc. Its an all around enjoyable experience and runs social media apps, streaming apps, and games perfectly well. It even runs some of the heavier mobile games completely smoothly in comparison to how finicky some of my previous phones were, with little to no warmth coming through the phone if I play a particular game for a few hours.
Some of my favorite features are the fact that I can split screen most of my apps, which makes multitasking games or watching videos a breeze, and I love that there is a button on the stylus to snap a photo, making taking selfies at a distance much easier.
My only critique is the sides of the screen can be TOO sensitive at times, like when I need to crop a photo for example; if my fingers get too close to the sides while trying to adjust the cropping tool it will register it as a backswipe and it happens sooo often. But perhaps there's a setting for that I just haven't found yet. That minor inconvenience aside, wonderful phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This produce is amazing have a lot of features
on August 21, 2023
Posted by: Eps23ultra
[This review was collected as part of a promotion.] I use for multiI use it for multiple operations such as streaming videos and others. I love many more things. Its camera has a spectacular camera. I like how easy it is to handle and, above all, I love its features. I love it and I won't change Samsung for anything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I have Ever Used!
on August 21, 2023
Posted by: VincentDZapata
[This review was collected as part of a promotion.] This phone has exceeded my expectations, in every category. I have used all of its predecessors and this is by far the Best most complete phone! Absolutely no issues
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid device
on August 21, 2023
Posted by: Gramcracker
[This review was collected as part of a promotion.] Rock solid top notch engineering from Samsung. It doesn't get better than this for android
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A fantastic phone
on August 21, 2023
Posted by: Th3Prof3sional
[This review was collected as part of a promotion.] I use my s23 ultra for work, personal and of course a camera. It's absolutely a great device, my wife has the *phone 14 pro max and she really wants to switch to this phone or the new s24 ultra next year. It does everything fantastic and I have had no issues with lag or anything like that, If you using another brand and like freedom with you phone, you should just go ahead and get it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has great features overall and cameras
on August 21, 2023
Posted by: Pram97
[This review was collected as part of a promotion.] This product is really great for streaming were it has really good cameras and awesome features while recording. And the new chip set is really amazing as playing games is really crisp clean. The one ui 6 interface is really cool. Multitask became really good. Were s pen also provides great features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone of the year
on August 21, 2023
Posted by: Junioryo26
[This review was collected as part of a promotion.] Even though the new Flip/Fold lineup just was released, this is still a better performance piece of well made engineering, the cameras are gorgeous even if i don't know how to bring its max potential still... the processor is really good, no issues so far, and the battery life has gotten really good with the years, i've been a galaxy consumer since de S II and sometimes i do think that they are holding back on design or new technologies to include (i know that its how business works) im simply just satisfied with my products and i have never had to look for any other brand, in fact im always showing off to my friends and family who have other brands lol.
Value
5
Written by a customer while visiting Samsung US