Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,883 Reviews)
Rating breakdown 16,883 reviews
5 Stars
14,892
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Best Phone I ever owned.
on August 21, 2023
Posted by: Rk1971
[This review was collected as part of a promotion.] Super fast . Awesome camera. Just Love it. Large enough screen. Awesome zoom with camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Been using Samsung for years, best phone I've date
on August 21, 2023
Posted by: Dave124
[This review was collected as part of a promotion.] Use it for work and relaxation. Easy to use, fast and snappy. Best camera I've ever used. Amazing all around.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
For the win
on August 21, 2023
Posted by: Jessdare
[This review was collected as part of a promotion.] I love that unlimited access to knowledge! Absolutely every document i need to attend to i love being able to do so through samsung. This is like a desktop at your fingertips. Brower is fast, calls uninterrupted, device always able to connect via different devices. This phone is dependable much like all samsung products, or at least the ones I've purchased.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Baring a couple small issues, this phone is 10/10
on August 21, 2023
Posted by: Niknak
[This review was collected as part of a promotion.] I primarily use this device for gaming, streaming, and personal use. I've owned this device since May of 2023. Let me start out by saying that this is an incredible phone. It runs like a dream, I've yet to see it get noticably warm even when streaming or gaming. It keeps tabs and applications open for days, it feels good to hold, the stylus Is fantastic, and of course the cameras are nothing short of mind blowing. The screen size is great, the brightness and other personalization settings are also very customizable and user friendly.
I love this phone, Samsung has done an amazing job with the s23 ultra and it keeps getting better. That being said, the ultra isn't for everyone. Think about your needs and what you want out of a phone. Do you need a phone with more storage than your average laptop computer? Do you need the world's best smartphone cameras? Do you want a fairly large device that can be difficult to put in your pocket? These are just some of the questions I asked myself before buying this phone. For me personally, that's exactly what I need. For someone else who doesn't need this beautiful powerhouse, the s23+ or the basic model might be a better fit.
I will also say that there is a slight lack of intuitive features. The s23 Ultra is like drinking from a tsunami of different features and possibilities. It's not at all bad, but there is a LOT that can be done. It can be hard to figure out on your own. All in all, if it fits your needs, the s23 ultra is a 11/10.
I love this phone, Samsung has done an amazing job with the s23 ultra and it keeps getting better. That being said, the ultra isn't for everyone. Think about your needs and what you want out of a phone. Do you need a phone with more storage than your average laptop computer? Do you need the world's best smartphone cameras? Do you want a fairly large device that can be difficult to put in your pocket? These are just some of the questions I asked myself before buying this phone. For me personally, that's exactly what I need. For someone else who doesn't need this beautiful powerhouse, the s23+ or the basic model might be a better fit.
I will also say that there is a slight lack of intuitive features. The s23 Ultra is like drinking from a tsunami of different features and possibilities. It's not at all bad, but there is a LOT that can be done. It can be hard to figure out on your own. All in all, if it fits your needs, the s23 ultra is a 11/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on August 21, 2023
Posted by: Bishopm1956
[This review was collected as part of a promotion.] My phone is for everyday use. I love the camera and everything else about it. Its the best galaxy phone out there!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 ultra black revi8
on August 21, 2023
Posted by: Ravinders23
[This review was collected as part of a promotion.] I stopped buying samsung phones after using Samsung s6 edge because of device getting heated after 30 mins of usage
From that time onwards, I am using apple iPhone only. I tempted to buys s23 ultra and I am really happy with it now.
From that time onwards, I am using apple iPhone only. I tempted to buys s23 ultra and I am really happy with it now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Take some great pictures
on August 21, 2023
Posted by: Wayneh
[This review was collected as part of a promotion.] Has great picture of capability have noticed a drop in speed I've had for 6 months now use this for my start up business design my website online and run Square overall nice phone
Value
3
Response from Samsung USBy Debra, Social Commerce, August 24, 2023
Hello there Wayneh,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. If you have not already, please make sure that your Galaxy S23 Ultra's software has been updated with the most current version. I have included the link below that contains it for your convenience. Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. If you have not already, please make sure that your Galaxy S23 Ultra's software has been updated with the most current version. I have included the link below that contains it for your convenience. Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
An Excellent Phone
on August 21, 2023
Posted by: SamsungFansung
[This review was collected as part of a promotion.] Samsung phones have always been my favorite to use and never give me any notable problems, and this is no exception. It runs smoothly, never freezes, never force-restarts itself, etc. Its an all around enjoyable experience and runs social media apps, streaming apps, and games perfectly well. It even runs some of the heavier mobile games completely smoothly in comparison to how finicky some of my previous phones were, with little to no warmth coming through the phone if I play a particular game for a few hours.
Some of my favorite features are the fact that I can split screen most of my apps, which makes multitasking games or watching videos a breeze, and I love that there is a button on the stylus to snap a photo, making taking selfies at a distance much easier.
My only critique is the sides of the screen can be TOO sensitive at times, like when I need to crop a photo for example; if my fingers get too close to the sides while trying to adjust the cropping tool it will register it as a backswipe and it happens sooo often. But perhaps there's a setting for that I just haven't found yet. That minor inconvenience aside, wonderful phone.
Value
5
Written by a customer while visiting Samsung US