Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9 out of 5
4.9
(16,887 Reviews)
Open Ratings Snapshot
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product. 
(
45 out of 51
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5 out of 5
5
Great phone!
on August 21, 2023
Posted by: Verynice
[This review was collected as part of a promotion.] Awesome phone all around! Amazing picture taking. Zooms in and focus is unreal. Quick loading for everything I use it for! No complaints here.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
this product has very good features
on August 21, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] i use my phone for work and it works pretty good it has very good cameras
Value
3 out of 5
3
Response from Samsung USBy DebraSocial CommerceAugust 24, 2023
Salutations Alonsoibarra91,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies. And portraits at night are clearly defined thanks to AI-detected depth analysis. We're so happy to hear that you are enjoying the full functionality of your Galaxy S23 Ultra! Please feel free to reach out to Samsung Support if you have any questions or if you would like to share any additional feedback with us regarding your purchase. Thank you for being a faithful Samsung customer.
- Debra

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 21, 2023
Posted by: Schoscho
[This review was collected as part of a promotion.] Excellent phone for pictures and videos, easy to navigate, I handle all my daily activities on it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone
on August 21, 2023
Posted by: Lovemyyorkie
[This review was collected as part of a promotion.] I use my phone for literally everything. Checking emails, streaming, taking pictures. I never have an issue and will always stay with galaxy phones
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good for an excellent day
on August 21, 2023
Posted by: Retniwilliam
[This review was collected as part of a promotion.] Has everything you need to capture beautiful moments with your beloved ones and with his long-lasting battery, it will never let you down
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the best Samsung galaxy phone I ever owned
on August 21, 2023
Posted by: Stew88
[This review was collected as part of a promotion.] Device is great for camera,movies,podcasts ect. Also gps,app use and every other thing that I've used it for
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Features of the phone are great
on August 21, 2023
Posted by: GeneralGinger
[This review was collected as part of a promotion.] The pen is super nice to have when you wanna keep score in a game or just doodle .
I never have ahad any issues with viruses or malware.
The battery lasts long and have never had it over heat.
Streaming and gaming is crisp and smooth.
The sound from the speaker is clear .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything about this phone is amazing.
on August 21, 2023
Posted by: Swolgan
[This review was collected as part of a promotion.] I primarily use my Samsung S23 Ultra for YouTube streaming, capturing moments with its stunning camera, and gaming. The impeccable display and performance of this device make my video streams crisp, photos vibrant, and games run smoothly. It's more than just a phone to me; it's a daily companion that elevates every experience. I'm genuinely impressed by how much this device has enhanced my daily routines.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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