Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9 out of 5
4.9
(16,887 Reviews)
Open Ratings Snapshot
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product. 
(
45 out of 51
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5 out of 5
5
VERY Durable
on August 18, 2023
Posted by: TheColombian
[This review was collected as part of a promotion.] This phone is a very handy tool for many reasons. But what I was and still very impressed by is the durability that this new S version phone has. By my own very recent experience. I was riding my motorcycle at 40 mph. The phone fell out of my left front pocket and hit the concrete road. I heard it hit the street and even bounced a couple of times before sliding to a complete stop about 40 yards later. I had no phone case protector or screen protector on the phone. I knew my new phone was ruined. When I retrieved my phone from the street. My phone literally has zero damage. No scratches. No cracks, no chips. Now I have my phone in a steel case protector. But never the less, the durability that this phone is built on is beyond impressive
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The galaxy 23 ultra is Revolutionary
on August 18, 2023
Posted by: Isaiah
[This review was collected as part of a promotion.] The biggest improvement from the galaxy22 to the 23 has to be the new snapdragon Gen 2 the over all experience on the phone is very snappy.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Camera
on August 18, 2023
Posted by: Ars190001
[This review was collected as part of a promotion.] I have been using Samsung phones since a long time now. I loved the performance, resolution, camera of S23 ultra. I however feel that the looks and weight were better for note10+. It would be the best if we could make it a bit thin and sleek and reduce weight. Overall this is amazing!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Masterpiece
on August 18, 2023
Posted by: CrashOverride
[This review was collected as part of a promotion.] The Galaxy S23 Ultra 256GB stands as a masterpiece of innovation and technology, raising the bar for mobile devices designed to cater to the needs of creative professionals. As an avid video editor and Photoshop enthusiast, I have found this device to be a true game-changer in my creative workflow.
Design and Display:
The first thing that strikes you about the Galaxy S23 Ultra is its stunning design. The sleek, premium build exudes elegance, while the large 6.8-inch Dynamic AMOLED display captivates with its vibrant colors and deep blacks. The 120Hz refresh rate ensures smooth scrolling and responsive touch interactions, crucial for precise video editing and intricate Photoshop tasks.
Performance and Power:
Under the hood, the S23 Ultra boasts an impressive powerhouse – the latest Snapdragon processor combined with ample 8GB of RAM. This combination ensures seamless multitasking, allowing me to switch between my video editing software, Photoshop, and other apps without a hitch. Rendering videos and applying complex filters are notably faster than on previous models, thanks to the device's optimized hardware.
Storage and Expandability:
The 256GB internal storage provides ample space to store large video files, images, and projects.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful and fastest smartphone
on August 18, 2023
Posted by: Chefgordon
[This review was collected as part of a promotion.] Last 23 ultra its a complete beast.
Really fast and powerful device
Excelle t sound
Vibrant and crisp screen
Latest Bluetooth technology
Long life battery life
Wireless charging
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Wish it was more intuitive
on August 18, 2023
Posted by: Stevie
[This review was collected as part of a promotion.] Wish the phone was more intuitive and that the SPen had s more convenient attachment.
Value
3 out of 5
3
Response from Samsung USBy DebraSocial CommerceAugust 21, 2023
Aloha Stevie,
Thanks for taking the opportunity to review your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available regarding what you may be referring to in regard to intuition of the Galaxy S23 Ultra and/or not being able to ask you any follow up questions to what you have shared with us, I suggest reaching out to Samsung Support for further assistance. Thank you for being a staunch Samsung customer.
- Debra

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S23 ultra is a monster
on August 18, 2023
Posted by: Freddy
[This review was collected as part of a promotion.] Great phone! Came from iPhone 14 pro. Never going back. S23 Ultra FTW
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving my new phone
on August 18, 2023
Posted by: StephRose
[This review was collected as part of a promotion.] Loving my new Galaxy S23 Ultra! It's like a new toy for me, so still learning what it can do, but great so far.
Love the size, how easy it is to use, feels like it processes way faster than my S20. I use my phone for work and personal stuff, this phone keeps me on top of everything, emails, pings. So glad I upgraded.
It also has so many new cool features to learn, like this cool S Pen, so taking my time with learning every inch of this phone. Oh and the pics and videos on this phone are so crisp! I thought the pics on my S20 were great, nope this phone tops it.
No regrets with this phone, so glad I got it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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