Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,878 Reviews)
Rating breakdown 16,878 reviews
5 Stars
14,887
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Powerful and fastest smartphone
on August 18, 2023
Posted by: Chefgordon
[This review was collected as part of a promotion.] Last 23 ultra its a complete beast.
Really fast and powerful device
Excelle t sound
Vibrant and crisp screen
Latest Bluetooth technology
Long life battery life
Wireless charging
Excelle t sound
Vibrant and crisp screen
Latest Bluetooth technology
Long life battery life
Wireless charging
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Wish it was more intuitive
on August 18, 2023
Posted by: Stevie
[This review was collected as part of a promotion.] Wish the phone was more intuitive and that the SPen had s more convenient attachment.
Value
3
Response from Samsung USBy Debra, Social Commerce, August 21, 2023
Aloha Stevie,
Thanks for taking the opportunity to review your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available regarding what you may be referring to in regard to intuition of the Galaxy S23 Ultra and/or not being able to ask you any follow up questions to what you have shared with us, I suggest reaching out to Samsung Support for further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the opportunity to review your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available regarding what you may be referring to in regard to intuition of the Galaxy S23 Ultra and/or not being able to ask you any follow up questions to what you have shared with us, I suggest reaching out to Samsung Support for further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
S23 ultra is a monster
on August 18, 2023
Posted by: Freddy
[This review was collected as part of a promotion.] Great phone! Came from iPhone 14 pro. Never going back. S23 Ultra FTW
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my new phone
on August 18, 2023
Posted by: StephRose
[This review was collected as part of a promotion.] Loving my new Galaxy S23 Ultra! It's like a new toy for me, so still learning what it can do, but great so far.
Love the size, how easy it is to use, feels like it processes way faster than my S20. I use my phone for work and personal stuff, this phone keeps me on top of everything, emails, pings. So glad I upgraded.
It also has so many new cool features to learn, like this cool S Pen, so taking my time with learning every inch of this phone. Oh and the pics and videos on this phone are so crisp! I thought the pics on my S20 were great, nope this phone tops it.
No regrets with this phone, so glad I got it!
Love the size, how easy it is to use, feels like it processes way faster than my S20. I use my phone for work and personal stuff, this phone keeps me on top of everything, emails, pings. So glad I upgraded.
It also has so many new cool features to learn, like this cool S Pen, so taking my time with learning every inch of this phone. Oh and the pics and videos on this phone are so crisp! I thought the pics on my S20 were great, nope this phone tops it.
No regrets with this phone, so glad I got it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I "LOVE" it !!!
on August 18, 2023
Posted by: Alexie
from San Francisco Bay Area
Expertise:Intermediate
I bought the phone less than a month ago and its been amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on August 18, 2023
Posted by: Brittney
[This review was collected as part of a promotion.] Love taking photos and video night vision is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great all around device, love it!
on August 18, 2023
Posted by: ShylibherGalaxy
[This review was collected as part of a promotion.] Amazing graphics for streaming, way more memory the any other phone I've ever owned. It does everything a computer, tablet and a phone can do and more. The pen makes signing documents to detailed artistry amazingly easy. I love this device
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone!
on August 18, 2023
Posted by: AwesomeSchectet
[This review was collected as part of a promotion.] This phone rocks! I really love the camera and speed!
Value
5
Written by a customer while visiting Samsung US