Customer reviews from jbl.com
JBL - Refurbished Excellent - Endurance Peak 3 Dust and Waterproof True Wireless Active Earbuds - 2023 - Black
Average customer rating
3.2
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
44
4 Stars
19
3 Stars
17
2 Stars
15
1 Star
33
100%of customers recommend this product.
(
22 out of
22)
Customer Reviews for JBL - Refurbished Excellent - Endurance Peak 3 Dust and Waterproof True Wireless Active Earbuds - 2023 - Black
Customer Rating
1
Could have been great Gesture Feature glitching
on May 24, 2024
Posted by: Geldor
from WA
Loved them however, the gesture settings kept constantly turning ambient noise on and off via the left ear, and via the right ear kept randomly pausing and starting music, No problem ill just disable the gesture features, to do that you have to have the app, which will only work if you turn location on, on your phone. I disabled them but the gestures touch indication sound keeps beeping when it "senses" a touch even with the features off; I decided to ignore the beeps. Every now and then the left bud would unpair, and I'd have to put them back in the charging box to reset which is annoying when I want to keep my pockets empty at the gym, or both the left and right side would unpair at the same time and dump the settings that I changed in the app, then its back to the ambient on/off and pausing and stopping music all over again until I reboot the app and turn my location back on. Even after updating the firmware there was no change in performance. I will be returning these I don't recommend them at all.
Response from jbl.comBy Customer Support, May 26, 2024
Thanks for your feedback. We're here to help with your JBL Endurance Peak 3. To better assist you, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
4
For issues
on May 9, 2024
Posted by: Gogo33
They don’t fit exactly as I thought they would. I was hoping for a better fit
Written by a customer while visiting jbl.com
Customer Rating
5
Indestructible
on April 29, 2024
Posted by: HawkT
from Nashville TN
I bought mine 2 months ago and use them at work, i accidentally ran the right one over with a small excavator twice, didnt know i lost it until the end of the day, went back in the next Monday and found it COMPLETELY IN TACT with a small dent in it. And it STILL WORKS like nothing happened. Amazing quality
Written by a customer while visiting jbl.com
Customer Rating
5
JBL products
on April 11, 2024
Posted by: Brock379
I have had these for a few months now and I must say the quality is great. Very comfortable and they actually stay in my ear while riding motorcycle. Have bought many JBL products over the years and they hit it out of the park again with these
Written by a customer while visiting jbl.com
Customer Rating
5
Best sound and connectivity
on March 31, 2024
Posted by: Jose12
more than what expected for rhe price, buy this JBL PEAK 3 to replace the power beats pro and honestly this jbl peaks kick the beats in the rear, for price jbl, sound really close eve, comfort close even but the connectivity the jbl are the winner.!!
Written by a customer while visiting jbl.com
Customer Rating
1
Regret Purchasing
on March 15, 2024
Posted by: FrankieC
from Antioch, IL
Probably my least favorite headphones. They stay attached to my ears, but if I lay down (bench press, etc) they pull out just enough to severely affect sound quality. And when they are in they're uncomfortable no matter what size ear piece I use.
Touch control buttons are frustratingly sensitive. Every time I would try to adjust (due to the aforementioned discomfort) they would either turn off or enable/disable ambient noise setting.
Response from jbl.comBy Customer Support, Customer Support, March 17, 2024
We appreciate you taking the time to provide us with feedback. Our JBL Endurance Peak 3 comes in different ear tip sizes that can help the headphones fit more comfortably. To fit the hook, gently twist the earbud as you push it into your ear until it sits at an angle, with the wing tip tucked into the outer ridge of your ear. You may also customize the gesture control in the JBL Headphones App to help with your unit's sensitivity issue. If you need further assistance, please get in touch with our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
3
The search continues...
on February 27, 2024
Posted by: MacL
from Vancouver B.C.
The sound is good IF you can get a good consistent seal into your outer ear canal. As soon as you start moving around, the bud seal will fail and a large portion of the sound is lost, along with ambient sound control. We all move our face and outer ear muscles as we exercise, and despite trying different size buds and hook adjustments, I just could not get a proper consistent fit - I find myself constantly pushing the bud back into my ear canal for proper sound, but this only lasts a few seconds before dislodging again. It's worse under heavy sweating, especially in hot humid climates (ie. currently vacationing in Mexico). Also, the entire piece WILL fall out/off under heavy sweating while lying flat, eg. working core, flat bench press etc. The endless search for a perfect earbud continues....
Response from jbl.comBy Customer Support, Customer Support, February 28, 2024
We appreciate you taking the time to provide your feedback. We're always looking for ways to improve. We'll make sure to pass this along to our development team. Also, to fit the hook of our JBL Endurance Peak 3, you may try to gently twist the earbud as you push it into your ear until it sits at an angle, with the wing tip tucked into the outer ridge of your ear. If you need further assistance, you may contact our JBL Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
1
Power Button Placement Makes Headphones Unusable
on February 24, 2024
Posted by: LizMissesTheAUXJack
from MI
Listen the sound quality is fine, JBL always is, but the headphones are uncomfortable to wear with piercings and the power buttons' placement make them unusable in any configuration other than exactly snug over the ear even though they would fit facing forward instead. I looked at the pictures for so long before getting them to make sure I would be able to wear them forward with my earrings so finding out they won't work actually because of bad button design makes me fume. I just want headphones that pump music into my ear is that too much to ask?????!? Why do they have to do anything else?????? Why are there buttons at all to hit with my glasses or when I move my hair???????
On a side note, google tries to make me add them with the assistant EVERY time I connect to the bluetooth and it's really annoying. I just want tunes while I'm on the treadmill or typing at work, man leave me alone.
By Customer Support, February 26, 2024
Thanks for your feedback. We understand that the fit of our JBL Endurance Peak 3 didn't meet your expectations. To access and disable the Voice assistant feature on the earbuds, you can install the JBL Headphones App for more options. If you need more help, please contact JBL Customer Support.
Written by a customer while visiting jbl.com