Customer reviews from jbl.com
JBL - Refurbished Excellent - Endurance Peak 3 Dust and Waterproof True Wireless Active Earbuds - 2023 - Black
Average customer rating
3.2
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
44
4 Stars
19
3 Stars
17
2 Stars
15
1 Star
33
100%of customers recommend this product.
(
22 out of
22)
Customer Reviews for JBL - Refurbished Excellent - Endurance Peak 3 Dust and Waterproof True Wireless Active Earbuds - 2023 - Black
Customer Rating
5
Ear buds
on December 10, 2025
Posted by: Over the ear earbufs
Excellent product. This was a replacement from losing mine in a house fire.
Written by a customer while visiting jbl.com
Customer Rating
5
Sounds awesome
on December 9, 2025
Posted by: Erb420
from Omro WI
The bass is prefect. Very comfy in the ears. Very satisfied customer
Written by a customer while visiting jbl.com
Customer Rating
1
Trash
on November 29, 2025
Posted by: Wolfoforlando
Do not buy this. Fits good but terrible sound quality. No noise cancellation. No pure bass. Terrible sound quality especially at a gym.
Response from jbl.comBy Customer Support, November 30, 2025
Thanks for bringing this to our attention. This is not the JBL experience we want you to have. We'd like to work with you directly to address the issues you're experiencing with your JBL Endurance Peak 3 TWS. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
5
Been using these for years
on November 29, 2025
Posted by: random guy
from Arizona mostly
These are my favorite headphones and I've been using them since the gen 1 version. I travel to very poor countries a lot and these just survive everything, are reliable, have a long battery life, they stay in your ear. They don't have ANC, but they just naturally block out loud noises to where I can sleep on planes, and when I use them around turbines and jets or on loud worksites it just functions like an earplug basically. I use the talkthrough feature if I want to talk to people without removing them. I also like how they stay in place underneath a motorcycle helmet.
They really can take a lot of abuse and have a great battery life and when i put them in my ears they're not gonna fall out. I'd recommend these to anyone who will be using them while working with their hands or while travelling or if you want something that will comfortably stay in place even under a helmet, and if you like this style of headphone.
Written by a customer while visiting jbl.com
Customer Rating
1
I bought the endurance peak 3
on November 25, 2025
Posted by: Dominick10021982
I bought the endurance peak 3 a week or two ago and they are refurbished and I like them a lot but they are not that loud and I've had them before and they were a lot louder then these id like two re turn them and get new ones maybe thats the problem
Response from jbl.comBy Customer Support, November 25, 2025
Thanks for your feedback. We'd like to work with you directly to address these issues with your JBL Endurance Peak 3 TWS. Please reach out to our customer support for further assistance.
Written by a customer while visiting jbl.com
Customer Rating
1
Features causing problems...
on November 17, 2025
Posted by: Nick2005
Headphones won't come out of mono mode, so only plays audio from one earbud. This is one of the few settings you can't change in the app for some reason. Instructions to fix do not help, seems to be a common issue also.
They're difficult to get on your ears. Impossible to do so without changing settings via the buttons built into the earbuds.
They're difficult to get on your ears. Impossible to do so without changing settings via the buttons built into the earbuds.
Response from jbl.comBy Customer Support, November 18, 2025
Thank you for your feedback. Our JBL Endurance Peak 3 will automatically switch to mono mode when only one earbud is in use. To turn off mono mode, place both earbuds back in the charging case, close the lid, and then take out and use both earbuds together. Also, to achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need further assistance, feel free to contact our customer support. https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
4
on November 14, 2025
Posted by: digasp
I liked them alright. Unfortunately enough I lost them a few days after receiving.
Written by a customer while visiting jbl.com
Customer Rating
2
2 stars
on November 10, 2025
Posted by: MeDee
from North Carolina
Quality sound isn’t the greatest at all. But I guess I got what paid for.
Response from jbl.comBy Customer Support, November 10, 2025
Thank you for your feedback. We would like to work with you directly to address your concerns. Please contact our customer support team through our official website or toll-free hotline.
Written by a customer while visiting jbl.com