Customer reviews from jbl.com
JBL - Refurbished Excellent - Endurance Peak 3 Dust and Waterproof True Wireless Active Earbuds - 2023 - Black
Average customer rating
3.2
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
44
4 Stars
19
3 Stars
17
2 Stars
15
1 Star
33
100%of customers recommend this product.
(
22 out of
22)
Customer Reviews for JBL - Refurbished Excellent - Endurance Peak 3 Dust and Waterproof True Wireless Active Earbuds - 2023 - Black
Customer Rating
5
JBL for Life!!!
on December 18, 2023
Posted by: ChimboTrain
Love these headphones perfect for running commuting and business. Especially at the price. Every JBL product I get I am never disappointed.
Written by a customer while visiting jbl.com
Customer Rating
4
General overall review on product
on December 16, 2023
Posted by: Sutton86
from Charleston West Virginia
I purchased these around a month ago, and they have been everything they say they are! Love the new features they have compared to the JBL Endurance Peak 2. I seem to be having a problem with changing the song via the headset, but other than that, consider me another satisfied customer!
Written by a customer while visiting jbl.com
Customer Rating
5
Great value
on December 13, 2023
Posted by: Kyle1377
It's a noticeable improvement from the peak 2. The charging contacts have been improved upon with more exposed surface area, sound quality is improved, the fit was also better right out of the box.
Written by a customer while visiting jbl.com
Customer Rating
1
Zero stars
on December 6, 2023
Posted by: CBertram
from Peoria, Arizona
Left and right side never stayed paired with each other. Play back features don't work with touch gesture. Went into the app and change the gesture to volume control. That doesn't work either. When touching gesture on the ear piece itjust beeps and doesn't change anything. Also, they dont read out incoming calls or incoming notifications. I bought these because I'm a field mechanic and being able to answer calls and communicate with customers as well as my company and being handsfree so I can work on equipment is very important. These headphones do not allow me to do that. I'm very sorry I wasted my money on these.
By Customer Support, December 6, 2023
Thanks for your inquiry. Please try to unpair and pair your JBL Endurance Peak 3 from your source device. To answer calls, tap your right earbud twice. If these steps don't work, please do a Factory reset by removing both earbuds from the charging case, tap both earbuds twice, then, tap-hold for 5 seconds. If you need more help, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
5
Wonderful EarBuds
on December 2, 2023
Posted by: RDeal1513
from St. Louis
These particular ear buds are great! It was a gift for a person that has small ears and has some issues with one of the ear buds falling out. So the silicon ear hooks did the trick. Now the sound is great! The low end is not over-driving the mids and highs. Clear sound. Very easy to use and the Bluetooth connection is immediate.
Written by a customer while visiting jbl.com
Customer Rating
4
JBL Endurance Peak 3
on November 25, 2023
Posted by: Yodi
from Boston
JBL Endurance Peak 3 Are a great fit all around the battery life is amazing. They sit In The ear great comfortable I like how you can adjust the bass and all to get the sound you want. The sound come out great and clear if there ever come out with a peak 4 would be great if they had noise cancellation and the bass to have a little more boom I would definitely grab a set.
Only thing that I didn’t like is if you use only one ear peace I couldn’t hear the music that good like other headphones. But with both on great clear sound over all great set of headphones
Only thing that I didn’t like is if you use only one ear peace I couldn’t hear the music that good like other headphones. But with both on great clear sound over all great set of headphones
Written by a customer while visiting jbl.com
Customer Rating
2
on November 24, 2023
Posted by: Stef87
I love this headphones because they are really comfortable but after a year and a half the charger case stop working so no worthy
Response from jbl.comBy Customer Support, Customer Support, November 24, 2023
Thanks for bringing this to our attention. Here are some troubleshooting steps that can help isolate the issue of your JBL Endurance Peak 3. First, check the adapter and make sure that the rating is 2 amps or higher, then use another charging cable and power adapter to see if the unit will charge. While it's extremely uncommon, try to use another wall outlet to be certain that the issue is not with the outlet. Lastly, clean the charging port with compressed air. If the issue remains, you may contact our customer support for further assistance.
Written by a customer while visiting jbl.com
Customer Rating
3
It's ok!
on October 28, 2023
Posted by: Mels 9
I bought it to replace my Trek afrter shock. The call sound isn't the greatest. The music sound quality is good. I like the fact that it sits behind the ear.
By Customer Support, October 29, 2023
We appreciate your time in providing feedback on our JBL Endurance Peak 3. We understand that it didn't meet your expectations. We're always looking for ways to improve and we. If you need more help with the unit, please contact our customer support, we're here to help.
Written by a customer while visiting jbl.com