Customer reviews from sony.com
Sony - Refurbished Excellent - XB100 Compact Bluetooth Speaker - Black
Average customer rating
4.3
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
11
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
1
92%of customers recommend this product.
(
11 out of
12)
Customer Reviews for Sony - Refurbished Excellent - XB100 Compact Bluetooth Speaker - Black
Customer Rating
5
Sony xb100 amazing bass sound quality durability
on October 16, 2023
Posted by: Wipfler
Gender:Male
Verified Purchase:Yes
I bought this a few weeks ago and it was the best decision I ever made.. The sound quality is absolutely phenomenal and the bass is on another level JBL doesn't even come close and the crispness of the treble and vocals will enchant you under its exquisite spell that only a Japanese company could bring forth !!! Not to mention the durability and the beautiful modern design and amazing battery life..I just hope Sony if your reading this that you fix the volume decrease as the battery decreases as the speaker isn't that loud to begin with .I also really wish that you would open up the xb43 line again those were your best speakers ever!!! Thanks again for making such an amazing product...
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 17, 2023
Hello Wipfler,
Good decision! Thank you for sharing your feedback with our Sony SRSXB100. We are truly delighted to hear that you are pleased with the audio performance, design and battery life of your new Sony SRSXB100. We value your inputs and suggestions to help us improve more. Noted on that request.
About the volume decreases as the battery becomes low. It is actually not a malfunction or as we say it is normal when using the built-in battery. You may find this link helpful.
Sound becomes low while in use:
https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946305.html
Hope this helps.
Enjoy big sound with the super-compact SRS-XB100 wireless speaker, offering powerful, clear sound, an updated IP67 waterproof and dustproof design and up to 16 hours of battery life. Small enough to fit in a bag or cupholder, the XB100 also features a versatile strap to take with you wherever you go.
Thank you for choosing Sony and for your recommendation.
Regards,
Marco
Good decision! Thank you for sharing your feedback with our Sony SRSXB100. We are truly delighted to hear that you are pleased with the audio performance, design and battery life of your new Sony SRSXB100. We value your inputs and suggestions to help us improve more. Noted on that request.
About the volume decreases as the battery becomes low. It is actually not a malfunction or as we say it is normal when using the built-in battery. You may find this link helpful.
Sound becomes low while in use:
https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946305.html
Hope this helps.
Enjoy big sound with the super-compact SRS-XB100 wireless speaker, offering powerful, clear sound, an updated IP67 waterproof and dustproof design and up to 16 hours of battery life. Small enough to fit in a bag or cupholder, the XB100 also features a versatile strap to take with you wherever you go.
Thank you for choosing Sony and for your recommendation.
Regards,
Marco
Written by a customer while visiting sony.com
Posted by: G Smitty
Gender:Male
Verified Purchase:Yes
I really like these little speakers. But sonys website is very very slow and antiquated registered my speakers then they are not there when I go back to sonys to the website and the speakers are not shown. I have registered them twice something is no working properly
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 28, 2023
Hi G Smitty,
Amazing! You definitely made the right choice! We're sorry you've been running into difficulty try to register your product on our website. Sony's commitment to customer satisfaction is our top priority. Please reach out to Product Support directly at 239-245-6366 to provide additional information to register your product.
Despite your concerns, we're glad that your investment is worth it and you are enjoying everything about this great speaker. Enjoy big sound with the super-compact SRS-XB100 wireless speaker, offering powerful, clear sound, an updated IP67 waterproof and dustproof design and up to 16 hours of battery life. Small enough to fit in a bag or cupholder, the XB100 also features a versatile strap to take with you wherever you go. Thank you for choosing Sony! -Jess
Amazing! You definitely made the right choice! We're sorry you've been running into difficulty try to register your product on our website. Sony's commitment to customer satisfaction is our top priority. Please reach out to Product Support directly at 239-245-6366 to provide additional information to register your product.
Despite your concerns, we're glad that your investment is worth it and you are enjoying everything about this great speaker. Enjoy big sound with the super-compact SRS-XB100 wireless speaker, offering powerful, clear sound, an updated IP67 waterproof and dustproof design and up to 16 hours of battery life. Small enough to fit in a bag or cupholder, the XB100 also features a versatile strap to take with you wherever you go. Thank you for choosing Sony! -Jess
Written by a customer while visiting sony.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I love this little speaker I will eventually advance to the 200 and 300 versions but for the 100 pretty awesome and then I finally got two of them and paired them together and it's even better I love the stereo mode between two and I just love this speaker if you placed it in the right areas where the sound can bounce off the walls or cabinets or a box even the base is even stronger so keep that in mind and get a good sound app to go along with it
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, December 6, 2023
Hi MrDonBerry,
Amazing! We're thrilled that you are enjoying the sound quality, Stereo Pair function, and dedicated app (Sony Music Center) of the speaker.
Enjoy big sound with the super-compact SRS-XB100 wireless speaker, offering powerful, clear sound, an updated IP67 waterproof and dustproof design and up to 16 hours of battery life. Small enough to fit in a bag or cupholder, the XB100 also features a versatile strap to take with you wherever you go. Thank you for choosing Sony!
-Ralph
Amazing! We're thrilled that you are enjoying the sound quality, Stereo Pair function, and dedicated app (Sony Music Center) of the speaker.
Enjoy big sound with the super-compact SRS-XB100 wireless speaker, offering powerful, clear sound, an updated IP67 waterproof and dustproof design and up to 16 hours of battery life. Small enough to fit in a bag or cupholder, the XB100 also features a versatile strap to take with you wherever you go. Thank you for choosing Sony!
-Ralph
Written by a customer while visiting sony.com
Customer Rating
5
Love It
on May 2, 2025
Posted by: Cam0
Gender:Male
Received as a Christmas present. Take it with me on the Golf Course. Sound quality is Awesome, and the size is perfect to fit snugly in a drink holder in the golf cart.
I would recommend this to a friend!
Response from sony.comBy Sony North America Costumer Support, May 3, 2025
Hello Cam0,
Thank you for the five-star review!
We're thrilled to hear you're enjoying your Christmas gift, nothing but the best XB100 Portable Wireless Speaker! It's great to know its compact portable design with versatile strap included is letting you take it anywhere–especially in the golf cart!
We want to thank you for choosing Sony!
Best regards, –Jenn.
Thank you for the five-star review!
We're thrilled to hear you're enjoying your Christmas gift, nothing but the best XB100 Portable Wireless Speaker! It's great to know its compact portable design with versatile strap included is letting you take it anywhere–especially in the golf cart!
We want to thank you for choosing Sony!
Best regards, –Jenn.
Written by a customer while visiting sony.com
Customer Rating
5
Sony keeps being the undisputed king of quality
on August 30, 2025
Posted by: estusal
Gender:Male
Wow! Such a good sound and amazing features for less than the cost of an Alexa or HomePod. I’ve had the XB-50s for a long time, so de used to upgrade and was amazed by all the new features and the depth of the low frequencies (super bass).
I would recommend this to a friend!
Response from sony.comBy Gus, Sony North America Customer Support, August 31, 2025
Thank you for the fantastic review, estusal!
We are so pleased to hear how much you are enjoying your new SRS-XB100 speaker. It's incredibly rewarding to know that you are amazed by the depth of the low frequencies and all the new features, especially after upgrading from your previous XB-50. We designed this speaker to deliver powerful, high-quality audio in a portable form, and it's great to know that it is exceeding your expectations.
Thank you again for being a loyal Sony customer and for sharing your experience.
Gus, Sony North America Customer Support
We are so pleased to hear how much you are enjoying your new SRS-XB100 speaker. It's incredibly rewarding to know that you are amazed by the depth of the low frequencies and all the new features, especially after upgrading from your previous XB-50. We designed this speaker to deliver powerful, high-quality audio in a portable form, and it's great to know that it is exceeding your expectations.
Thank you again for being a loyal Sony customer and for sharing your experience.
Gus, Sony North America Customer Support
Written by a customer while visiting sony.com
Posted by: Pavel350
Gender:Male
Verified Purchase:Yes
Sony fan for ages!
Stylish desing,great sound,good price
Stylish desing,great sound,good price
I would recommend this to a friend!
Response from sony.comBy Sony North America Support, November 29, 2025
HI Pavel350,
We're thrilled to hear you're enjoying the stylish design, great sound, and price of your SRS-XB100! Your loyalty is truly appreciated.
Thanks for choosing Sony.
Best regards,
Eliab
We're thrilled to hear you're enjoying the stylish design, great sound, and price of your SRS-XB100! Your loyalty is truly appreciated.
Thanks for choosing Sony.
Best regards,
Eliab
Written by a customer while visiting sony.com
Customer Rating
5
Portable perfection
on April 13, 2026
Posted by: Chaarzarul
Gender:Male
Bow down to this speaker, if you love music. Give Sony your attention. They have created the ultimate, portable, party machine. Whoever was responsible for this powerhouse, which I call "the can", I give you my loyalty. I would have hand written a letter, but that is nonsense, these days (is it?), and I didn't see the proper email. So, I guess all of you Sony guys know that you rule, and you just want reviews, claiming such. I am a bonafide customer, and you rule.
I would recommend this to a friend!
Response from sony.comBy Estefany, Sony North America Customer Support, April 13, 2026
Hi Chaarzarul!
Thank you so much for sharing your enthusiasm about the SRS-XB100! We are thrilled to hear how much you love what we’ve created.
The SRS-XB100 is designed to bring your music to life with powerful sound, deep bass, and a compact, portable design.
Thanks again for being a loyal Sony fan!
Warm regards,
Estefany
Thank you so much for sharing your enthusiasm about the SRS-XB100! We are thrilled to hear how much you love what we’ve created.
The SRS-XB100 is designed to bring your music to life with powerful sound, deep bass, and a compact, portable design.
Thanks again for being a loyal Sony fan!
Warm regards,
Estefany
Written by a customer while visiting sony.com