Customer reviews from sony.com
Sony - Refurbished Excellent - XB100 Compact Bluetooth Speaker - Black
Average customer rating
4.2
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
9
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
1
91%of customers recommend this product.
(
10 out of
11)
Customer Reviews for Sony - Refurbished Excellent - XB100 Compact Bluetooth Speaker - Black
Posted by: G Smitty
Gender:Male
Verified Purchase:Yes
I really like these little speakers. But sonys website is very very slow and antiquated registered my speakers then they are not there when I go back to sonys to the website and the speakers are not shown. I have registered them twice something is no working properly
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 28, 2023
Hi G Smitty,
Amazing! You definitely made the right choice! We're sorry you've been running into difficulty try to register your product on our website. Sony's commitment to customer satisfaction is our top priority. Please reach out to Product Support directly at 239-245-6366 to provide additional information to register your product.
Despite your concerns, we're glad that your investment is worth it and you are enjoying everything about this great speaker. Enjoy big sound with the super-compact SRS-XB100 wireless speaker, offering powerful, clear sound, an updated IP67 waterproof and dustproof design and up to 16 hours of battery life. Small enough to fit in a bag or cupholder, the XB100 also features a versatile strap to take with you wherever you go. Thank you for choosing Sony! -Jess
Amazing! You definitely made the right choice! We're sorry you've been running into difficulty try to register your product on our website. Sony's commitment to customer satisfaction is our top priority. Please reach out to Product Support directly at 239-245-6366 to provide additional information to register your product.
Despite your concerns, we're glad that your investment is worth it and you are enjoying everything about this great speaker. Enjoy big sound with the super-compact SRS-XB100 wireless speaker, offering powerful, clear sound, an updated IP67 waterproof and dustproof design and up to 16 hours of battery life. Small enough to fit in a bag or cupholder, the XB100 also features a versatile strap to take with you wherever you go. Thank you for choosing Sony! -Jess
Written by a customer while visiting sony.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I love this little speaker I will eventually advance to the 200 and 300 versions but for the 100 pretty awesome and then I finally got two of them and paired them together and it's even better I love the stereo mode between two and I just love this speaker if you placed it in the right areas where the sound can bounce off the walls or cabinets or a box even the base is even stronger so keep that in mind and get a good sound app to go along with it
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, December 6, 2023
Hi MrDonBerry,
Amazing! We're thrilled that you are enjoying the sound quality, Stereo Pair function, and dedicated app (Sony Music Center) of the speaker.
Enjoy big sound with the super-compact SRS-XB100 wireless speaker, offering powerful, clear sound, an updated IP67 waterproof and dustproof design and up to 16 hours of battery life. Small enough to fit in a bag or cupholder, the XB100 also features a versatile strap to take with you wherever you go. Thank you for choosing Sony!
-Ralph
Amazing! We're thrilled that you are enjoying the sound quality, Stereo Pair function, and dedicated app (Sony Music Center) of the speaker.
Enjoy big sound with the super-compact SRS-XB100 wireless speaker, offering powerful, clear sound, an updated IP67 waterproof and dustproof design and up to 16 hours of battery life. Small enough to fit in a bag or cupholder, the XB100 also features a versatile strap to take with you wherever you go. Thank you for choosing Sony!
-Ralph
Written by a customer while visiting sony.com
Customer Rating
5
Love It
on May 2, 2025
Posted by: Cam0
Gender:Male
Received as a Christmas present. Take it with me on the Golf Course. Sound quality is Awesome, and the size is perfect to fit snugly in a drink holder in the golf cart.
I would recommend this to a friend!
Response from sony.comBy Sony North America Costumer Support, May 3, 2025
Hello Cam0,
Thank you for the five-star review!
We're thrilled to hear you're enjoying your Christmas gift, nothing but the best XB100 Portable Wireless Speaker! It's great to know its compact portable design with versatile strap included is letting you take it anywhere–especially in the golf cart!
We want to thank you for choosing Sony!
Best regards, –Jenn.
Thank you for the five-star review!
We're thrilled to hear you're enjoying your Christmas gift, nothing but the best XB100 Portable Wireless Speaker! It's great to know its compact portable design with versatile strap included is letting you take it anywhere–especially in the golf cart!
We want to thank you for choosing Sony!
Best regards, –Jenn.
Written by a customer while visiting sony.com
Customer Rating
5
Sony keeps being the undisputed king of quality
on August 30, 2025
Posted by: estusal
Gender:Male
Wow! Such a good sound and amazing features for less than the cost of an Alexa or HomePod. I’ve had the XB-50s for a long time, so de used to upgrade and was amazed by all the new features and the depth of the low frequencies (super bass).
I would recommend this to a friend!
Response from sony.comBy Gus, Sony North America Customer Support, August 31, 2025
Thank you for the fantastic review, estusal!
We are so pleased to hear how much you are enjoying your new SRS-XB100 speaker. It's incredibly rewarding to know that you are amazed by the depth of the low frequencies and all the new features, especially after upgrading from your previous XB-50. We designed this speaker to deliver powerful, high-quality audio in a portable form, and it's great to know that it is exceeding your expectations.
Thank you again for being a loyal Sony customer and for sharing your experience.
Gus, Sony North America Customer Support
We are so pleased to hear how much you are enjoying your new SRS-XB100 speaker. It's incredibly rewarding to know that you are amazed by the depth of the low frequencies and all the new features, especially after upgrading from your previous XB-50. We designed this speaker to deliver powerful, high-quality audio in a portable form, and it's great to know that it is exceeding your expectations.
Thank you again for being a loyal Sony customer and for sharing your experience.
Gus, Sony North America Customer Support
Written by a customer while visiting sony.com
Posted by: Pavel350
Gender:Male
Verified Purchase:Yes
Sony fan for ages!
Stylish desing,great sound,good price
Stylish desing,great sound,good price
I would recommend this to a friend!
Response from sony.comBy Sony North America Support, November 29, 2025
HI Pavel350,
We're thrilled to hear you're enjoying the stylish design, great sound, and price of your SRS-XB100! Your loyalty is truly appreciated.
Thanks for choosing Sony.
Best regards,
Eliab
We're thrilled to hear you're enjoying the stylish design, great sound, and price of your SRS-XB100! Your loyalty is truly appreciated.
Thanks for choosing Sony.
Best regards,
Eliab
Written by a customer while visiting sony.com