Customer reviews from sony.com
Sony - Refurbished Excellent - XB100 Compact Bluetooth Speaker - Black
Average customer rating
4.3
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
11
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
1
92%of customers recommend this product.
(
11 out of
12)
Customer Reviews for Sony - Refurbished Excellent - XB100 Compact Bluetooth Speaker - Black
Customer Rating
5
Portable perfection
on April 13, 2026
Posted by: Chaarzarul
Gender:Male
Bow down to this speaker, if you love music. Give Sony your attention. They have created the ultimate, portable, party machine. Whoever was responsible for this powerhouse, which I call "the can", I give you my loyalty. I would have hand written a letter, but that is nonsense, these days (is it?), and I didn't see the proper email. So, I guess all of you Sony guys know that you rule, and you just want reviews, claiming such. I am a bonafide customer, and you rule.
I would recommend this to a friend!
Response from sony.comBy Estefany, Sony North America Customer Support, April 13, 2026
Hi Chaarzarul!
Thank you so much for sharing your enthusiasm about the SRS-XB100! We are thrilled to hear how much you love what we’ve created.
The SRS-XB100 is designed to bring your music to life with powerful sound, deep bass, and a compact, portable design.
Thanks again for being a loyal Sony fan!
Warm regards,
Estefany
Thank you so much for sharing your enthusiasm about the SRS-XB100! We are thrilled to hear how much you love what we’ve created.
The SRS-XB100 is designed to bring your music to life with powerful sound, deep bass, and a compact, portable design.
Thanks again for being a loyal Sony fan!
Warm regards,
Estefany
Written by a customer while visiting sony.com
Customer Rating
5
........
on April 3, 2026
Posted by: Stamper 84
Great little speaker. Sounds incredible and I'd recommend to anyone
Response from sony.comBy Sony North America Customer Support, April 4, 2026
Hi Stamper 84,
It makes us really happy to hear that you are so impressed with the performance of this compact powerhouse!
Despite its small size, we designed the XB100 to deliver that signature "incredible" sound, and it is wonderful to know it hit the mark for you. We truly appreciate you spreading the word and recommending it to others.
We are so glad to have you as part of the Sony family!
Regards,
Dominick
It makes us really happy to hear that you are so impressed with the performance of this compact powerhouse!
Despite its small size, we designed the XB100 to deliver that signature "incredible" sound, and it is wonderful to know it hit the mark for you. We truly appreciate you spreading the word and recommending it to others.
We are so glad to have you as part of the Sony family!
Regards,
Dominick
Written by a customer while visiting sony.com
Posted by: Pavel350
Gender:Male
Verified Purchase:Yes
Sony fan for ages!
Stylish desing,great sound,good price
Stylish desing,great sound,good price
I would recommend this to a friend!
Response from sony.comBy Sony North America Support, November 29, 2025
HI Pavel350,
We're thrilled to hear you're enjoying the stylish design, great sound, and price of your SRS-XB100! Your loyalty is truly appreciated.
Thanks for choosing Sony.
Best regards,
Eliab
We're thrilled to hear you're enjoying the stylish design, great sound, and price of your SRS-XB100! Your loyalty is truly appreciated.
Thanks for choosing Sony.
Best regards,
Eliab
Written by a customer while visiting sony.com
Customer Rating
5
This Is a Sony SRS XB100
on November 23, 2025
Posted by: Anonymous
Gender:Male
I just brought With 1 Year ago But I'm Very Happy To Enjoy It?
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, November 24, 2025
Hi Kongu,
We are very glad to hear that you are still very happy and enjoying your Sony XB100 one year after purchasing it!
It's wonderful to know that this compact speaker continues to deliver great sound and enjoyment.
Thank you for choosing Sony!
Regards,
Dominick
We are very glad to hear that you are still very happy and enjoying your Sony XB100 one year after purchasing it!
It's wonderful to know that this compact speaker continues to deliver great sound and enjoyment.
Thank you for choosing Sony!
Regards,
Dominick
Written by a customer while visiting sony.com
Customer Rating
5
Sony keeps being the undisputed king of quality
on August 30, 2025
Posted by: estusal
Gender:Male
Wow! Such a good sound and amazing features for less than the cost of an Alexa or HomePod. I’ve had the XB-50s for a long time, so de used to upgrade and was amazed by all the new features and the depth of the low frequencies (super bass).
I would recommend this to a friend!
Response from sony.comBy Gus, Sony North America Customer Support, August 31, 2025
Thank you for the fantastic review, estusal!
We are so pleased to hear how much you are enjoying your new SRS-XB100 speaker. It's incredibly rewarding to know that you are amazed by the depth of the low frequencies and all the new features, especially after upgrading from your previous XB-50. We designed this speaker to deliver powerful, high-quality audio in a portable form, and it's great to know that it is exceeding your expectations.
Thank you again for being a loyal Sony customer and for sharing your experience.
Gus, Sony North America Customer Support
We are so pleased to hear how much you are enjoying your new SRS-XB100 speaker. It's incredibly rewarding to know that you are amazed by the depth of the low frequencies and all the new features, especially after upgrading from your previous XB-50. We designed this speaker to deliver powerful, high-quality audio in a portable form, and it's great to know that it is exceeding your expectations.
Thank you again for being a loyal Sony customer and for sharing your experience.
Gus, Sony North America Customer Support
Written by a customer while visiting sony.com
Customer Rating
3
Great sound, no volume.
on August 9, 2025
Posted by: Frank805
I bought this as a remote speaker for my android cell phone. I have severe hearing loss and do not hear the phone ring at night. The remote speaker was intended to wake me in the event of evacuation orders or other emergencies. I live alone, so this is a life-saving necessity. The XB 100 has great sound, but little volume. It did not work for me at all. This would be a great speaker to set up next to you so you can listen to your music without disturbing others in the room.
Response from sony.comBy DiegoV, Sony North America Customer Support, August 11, 2025
Hi Frank805,
Thank you for sharing your feedback with us. We're sorry to hear that the SRS-XB100 did not meet your specific needs for an emergency alert system.
The XB100 is designed to be a compact, portable speaker, and while it delivers great sound for its size, we'll be sure to pass your valuable feedback to our product development team.
Thanks for considering Sony products!
Best regards,
DiegoV, Sony North America Customer Support
Thank you for sharing your feedback with us. We're sorry to hear that the SRS-XB100 did not meet your specific needs for an emergency alert system.
The XB100 is designed to be a compact, portable speaker, and while it delivers great sound for its size, we'll be sure to pass your valuable feedback to our product development team.
Thanks for considering Sony products!
Best regards,
DiegoV, Sony North America Customer Support
Written by a customer while visiting sony.com
Posted by: hts016337
Gender:Female
Verified Purchase:Yes
good sound quality, easy to operate, blue toothed with a great price, and nice color choices available!!! cute looking and portable ... :)
I would recommend this to a friend!
Response from sony.comBy Estefany, Sony North America Customer Support, August 4, 2025
Hi hts016337!
Thank you for the review!
We are truly delighted to hear your positive feedback about the SRS-XB100 speaker! It’s fantastic to know that you appreciate its excellent sound quality and user-friendly operation. With its convenient Bluetooth connectivity, vibrant color options and portable design, it’s an ideal choice for on-the-go music lovers.
Thanks for choosing Sony!
Best regards,
Estefany
Thank you for the review!
We are truly delighted to hear your positive feedback about the SRS-XB100 speaker! It’s fantastic to know that you appreciate its excellent sound quality and user-friendly operation. With its convenient Bluetooth connectivity, vibrant color options and portable design, it’s an ideal choice for on-the-go music lovers.
Thanks for choosing Sony!
Best regards,
Estefany
Written by a customer while visiting sony.com
Customer Rating
5
Best H2O speaker
on July 9, 2025
Posted by: Cmitch
Use it for paddle boarding. It fell in today and I went after it…..IT FLOATS…so that was unnecessary. I swam with it under water while it was on and music never stoped playing.
I would recommend this to a friend!
Response from sony.comBy Estefany, Sony North America Customer Support, July 9, 2025
Hi Cmitch!
We are immensely pleased to hear your SRS-XB100 held up so well during your paddleboarding adventure. It sounds like you really put its waterproof and durable design to the test and we're thrilled it delivered uninterrupted sound even underwater.
Thanks for choosing Sony!
Best regards,
Estefany
We are immensely pleased to hear your SRS-XB100 held up so well during your paddleboarding adventure. It sounds like you really put its waterproof and durable design to the test and we're thrilled it delivered uninterrupted sound even underwater.
Thanks for choosing Sony!
Best regards,
Estefany
Written by a customer while visiting sony.com