Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
Average customer rating
4.6
(1,360 Reviews)
Rating breakdown 1,360 reviews
5 Stars
1,029
4 Stars
237
3 Stars
43
2 Stars
24
1 Star
27
82%of customers recommend this product.
(
146 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
Customer Rating
5
I like the display and functionality of the watch.
on December 22, 2023
Posted by: tobyjinx
[This review was collected as part of a promotion.] I use my watch everyday to keep track of my steps, stress, and heart rate. I have owned a watch 3 and 4 classic, and this one is amazing. The battery life is better, and the display is easy to read. I highly recommend this to anyone looking for a smart watch that is compatible with their galaxy device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on December 22, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Everything in the watch is pretty good. The only issue I can say about it it's the battery life is not that great what I thought
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on December 22, 2023
Posted by: Shadesilver
[This review was collected as part of a promotion.] I have a pixel 8pro with this watch and it works great. I think ekg is the only thing that doesn't but having a rotating bezel on it with its sharp clean looks makes this an easy buy. I would say it's the best smartwatch I could and satisfying to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features. User-friendly interface. Nice desi
on December 22, 2023
Posted by: TheSpecial1
[This review was collected as part of a promotion.] Health and fitness. Weather. Notifications. All day wear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch, no other watch can compete
on December 22, 2023
Posted by: Kali4na7400
[This review was collected as part of a promotion.] This watch keeps getting better and better each year
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not good for workout tracking
on December 22, 2023
Posted by: Scobie
[This review was collected as part of a promotion.] Watch looks great, works great as a mini phone almost, but if you want to track your heart rate and workouts maybe look elsewhere. I use a heart rate monitor while working out, goes on my chest, and the watch is so far off on calories it's ridiculous. Seems pointless to even use it as a workout tracker at this stage. Might be time to move on to another brand.
Value
3
Response from Samsung USBy Social Commerce, December 26, 2023
Howdy Scobie,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To wear your watch properly, center the watch on top of your wrist and slide the end of the strap or band through the loop. Then, fit the strap or band to your wrist and firmly insert the pin into the adjustment hole. Ensure the pin is fully inserted into the hole. But make sure not to overtighten the strap or band. For your convenience, I have linked a couple of articles below that may help you resolve what you have been experiencing with your Galaxy Watch6 Classic's health features. Be sure to check out, "Properly wear and clean your Samsung smart watch" and "Step and heart rate tracking not working on Samsung smart watch" when you have the available free time out of your busy day. Let us know if you have any questions or if you would like any further assistance afterwards. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00084602/
https://www.samsung.com/us/support/troubleshooting/TSG01003204/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To wear your watch properly, center the watch on top of your wrist and slide the end of the strap or band through the loop. Then, fit the strap or band to your wrist and firmly insert the pin into the adjustment hole. Ensure the pin is fully inserted into the hole. But make sure not to overtighten the strap or band. For your convenience, I have linked a couple of articles below that may help you resolve what you have been experiencing with your Galaxy Watch6 Classic's health features. Be sure to check out, "Properly wear and clean your Samsung smart watch" and "Step and heart rate tracking not working on Samsung smart watch" when you have the available free time out of your busy day. Let us know if you have any questions or if you would like any further assistance afterwards. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00084602/
https://www.samsung.com/us/support/troubleshooting/TSG01003204/
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new screen!
on December 22, 2023
Posted by: Jimbo99
[This review was collected as part of a promotion.] I upgraded from the original Galaxy watch and the first think I found was that the screen was MUCH easier read. Switching back to Google Wear was also a good change. Tizen was good, but it did limit the apps available.
The only thing I miss is the shorter battery life. I got 4-5 days charge on my old watch and about 2 days charge on the new one.
I chose the Classic because the stainless steel seemed to be a bit less vulnerable to scratches, but was a little worried about the weight. I found that it was close enough in weight that I didn't notice any difference.
All in all, I'm extremely pleased with the quality and the usefulness of the watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Pro5 is nuch better
on December 22, 2023
Posted by: TazMan
[This review was collected as part of a promotion.] Too many issues, pro5 was much better. Doesnt sync properly, whatsapp notifications are delayed etc.
Value
3
Response from Samsung USBy Social Commerce, December 26, 2023
Greetings Tazman,
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you want to transfer content between your Samsung smart watch and phone, the two devices must be paired through the Galaxy Wearable app on your phone. You may also need to allow permissions for certain apps. If you are still having some trouble, check out the article titled, "Cannot sync content between phone and Samsung smart watch." Also, be sure to take a look at the article titled, "Manage notifications on your Samsung smart watch" to help resolve what you may be experiencing with your Galaxy Watch6 Classic. Do not hesitate to contact Samsung Support afterwards if you have any questions or if you would like any further assistance. We're here to assist you in any way that we can. Have a great new year! Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003149/
https://www.samsung.com/us/support/answer/ANS00061433/
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you want to transfer content between your Samsung smart watch and phone, the two devices must be paired through the Galaxy Wearable app on your phone. You may also need to allow permissions for certain apps. If you are still having some trouble, check out the article titled, "Cannot sync content between phone and Samsung smart watch." Also, be sure to take a look at the article titled, "Manage notifications on your Samsung smart watch" to help resolve what you may be experiencing with your Galaxy Watch6 Classic. Do not hesitate to contact Samsung Support afterwards if you have any questions or if you would like any further assistance. We're here to assist you in any way that we can. Have a great new year! Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003149/
https://www.samsung.com/us/support/answer/ANS00061433/
Written by a customer while visiting Samsung US