Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
Average customer rating
4.6
(1,360 Reviews)
Rating breakdown 1,360 reviews
5 Stars
1,029
4 Stars
237
3 Stars
43
2 Stars
24
1 Star
27
82%of customers recommend this product.
(
146 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
Customer Rating
5
Very elegant watch. I highly recommend it
on August 28, 2023
Posted by: SteveInSoCal
from Los Angeles California
Expertise:Expert
I have had my Galaxy Watch 6 Classic for a week. I traded my Watch 5 Pro and for me it was worth the upgrade. I got the taupe band and it really looks nice. This is the most elegant watch Samsung has produced. I was concerned that a 47mm watch would be too large for my smaller sized wrist but that wasn't the case. I make my own watch faces that have black backgrounds and use less than 1.5% pixel ratio with Always on Display. I have had no problem getting 2 days on a charge. The only issue I have had is with FedEx shipping my return. It's been stuck at the Hutchins Tx location for 5 days.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Classic Watch 6
on September 11, 2023
Posted by: Samloyal123
[This review was collected as part of a promotion.] Overall I have been very satisfied with the watch. I used to have the Galaxy 3 which I loved and this seems to share many of the similar features and fit and functionality. It seems to work much like the 3 which is wonderful because I had the 5 which did not function well The fit is comfortable however the band that it came with was a little awkward upon changing the band it was significantly more comfortable. It tracks all of the information that I need well and seems to coordinate well with other devices. Over all I would recommend it. And I love the fact that they brought back the bezzle.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Battery is worse than older models
on September 11, 2023
Posted by: genosox
[This review was collected as part of a promotion.] I upgraded from the first Galaxy Watch because the battery was going bad quite quickly. This battery is not much better. I like to charge my watch while I'm in the shower, but this watch goes down to the mid-50% range and takes nearly an hour to charge. There is no way this watch could last several days. Why should we have to disable features to get the battery to last longer? We shouldn't have to choose between features and battery. Just doesn't make sense. The features really aren't much better than my old watch. There are a few more health tracking features, but that's about it. I am disappointed with this battery.
Value
2
Response from Samsung USBy Debra, Social Commerce, September 12, 2023
Hi Genosox,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Fun fact: The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day! When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! How amazing is that? There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick access. Let us know if you would like any further assistance and/or troubleshooting on your Galaxy devices by reaching out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Fun fact: The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day! When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! How amazing is that? There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick access. Let us know if you would like any further assistance and/or troubleshooting on your Galaxy devices by reaching out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
Great personal tracker
on November 13, 2023
Posted by: MommaKnowsBest
[This review was collected as part of a promotion.] As a busy mom to 3, this watch helps me stay on track. I love that I can get calendar notifications, messages and keep up with my health goals. Sleep tracking has helped me improve my day to day life. I upgraded from the 4 because of the improved features (better battery life, display, new health features) and am so happy I did. I love that I can have a collection of wearable tech in an attractive package.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THE ROLLS-ROYCE OF SMART WATCHES!
on December 25, 2023
Posted by: Luckystar2
[This review was collected as part of a promotion.] VERY IMPRESSED BY SAMSUNG'S TECHNOLOGICAL INNOVATIONS: BIG IMPROVEMENT FROM MY PREVIOUS GALAXY WATCHES!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
LOVE THIS WATCH BUT IS NOT WATERPROOF!!!
on December 27, 2023
Posted by: JAMOORE
from ATLANTS
Expertise:Intermediate
JUST GOT THIS WATCH FOR CHRISTMAS! SECOND SAMSUNG WATCH! AMAZING, BEAUTIFUL WATCH! JUST BEWARE, THIS IS NOT WATERPROOF! NONE OF THE WATCHES ARE WATERPROOF! THERE IS ADDITIONAL INFO ON THE SAMSUNG DESCRIPTION! WENT SWIMMING AND SAMSUNG WATCH BIT THE DUST! TURNS ON AND KEEPS TRYING TO REBOOT! THAT IS WHY I GOT THE NEW WATCH!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lin G
from Los Angeles, CA.
Expertise:Intermediate
Verified Purchase:Yes
I had the 43mm watch and absolutely loved it. I wanted the bigger one originally but though it was too big. Turns out it's not. Love the rotating bezel. Love the weight of it. I don't think this watch will disappoint. I recently purchased this instead of the Galaxy Watch 7 Ultra. I'm extremely happy with this watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointing
on August 17, 2023
Posted by: Diane
from PA
Expertise:Intermediate
This was so disapointing, had the watch 4 days. Could not make it through one of the days with a charge. In fact I get up at 5Am and by noon I'd have to charge it.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
2
Response from Samsung USBy Michael, Social Commerce, August 24, 2023
Hi Diane,
Thank you for purchasing the all-new Samsung Galaxy Watch6 Classic.
Here at Samsung, we strive to be innovators and we are constantly trying to improve on our existing designs, with that said, it seems as though you are having a less than ideal experience with the Battery life of your new watch.
I would love to provide you with a link to some tips on how to get the best performance out of your Watch.
Reduced battery life on your Samsung smart watch: https://www.samsung.com/us/support/troubleshooting/TSG01003232/
I would also like to point out that you may need to contact Customer Care to help troubleshoot your device further.
I hope this information helps, and that you are able to enjoy your Watch even more.
Best,
-Michael
Thank you for purchasing the all-new Samsung Galaxy Watch6 Classic.
Here at Samsung, we strive to be innovators and we are constantly trying to improve on our existing designs, with that said, it seems as though you are having a less than ideal experience with the Battery life of your new watch.
I would love to provide you with a link to some tips on how to get the best performance out of your Watch.
Reduced battery life on your Samsung smart watch: https://www.samsung.com/us/support/troubleshooting/TSG01003232/
I would also like to point out that you may need to contact Customer Care to help troubleshoot your device further.
I hope this information helps, and that you are able to enjoy your Watch even more.
Best,
-Michael
Written by a customer while visiting Samsung US