Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
Average customer rating
4.6
(1,360 Reviews)
Rating breakdown 1,360 reviews
5 Stars
1,029
4 Stars
237
3 Stars
43
2 Stars
24
1 Star
27
82%of customers recommend this product.
(
146 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
Customer Rating
5
Great features and the same classic look
on September 23, 2023
Posted by: Marksman
[This review was collected as part of a promotion.] I've been using this watch for everything and it's been amazing. This is the first time that I wore a watch to sleep. I've never felt more comfortable wearing a watch to sleep till now. The amount of health data it provides me, helps me work on myself and keep a better check on my health. The ECG feature is something that I've never seen before and I like to have on my watch. To sun it up it's the perfect watch for someone who likes to have all the modern intelligent features while maintaining the same classic look.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
bad battery
on October 20, 2023
Posted by: Shirley cat
from Pittsburgh pa
Expertise:Intermediate
this is my second watch battery life is less than 8 hours. not worth the money..
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 23, 2023
Good day Shirley,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick access. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick access. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
3
Band breaks off constantly
on December 31, 2023
Posted by: dsr2
Expertise:Expert
The band keeps popping off and after only a few days, repeated smashing into the street has my watch is all scratched and chipped.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
3
Response from Samsung USBy Social Commerce, January 2, 2024
Aloha Dsr2,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your sincerity. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that your Galaxy Watch6 Classic has multiple band types that are compatible with your watch? For example, the Link Bracelet Bands, T-Buckle Bands, Fabric Bands, and D-Buckle Bands are all compatible options for your device. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Let us know if you would like any further assistance or if you have any questions for us by reaching out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch6+Classic
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your sincerity. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that your Galaxy Watch6 Classic has multiple band types that are compatible with your watch? For example, the Link Bracelet Bands, T-Buckle Bands, Fabric Bands, and D-Buckle Bands are all compatible options for your device. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Let us know if you would like any further assistance or if you have any questions for us by reaching out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch6+Classic
Written by a customer while visiting Samsung US
Customer Rating
2
Battery is junk
on February 1, 2024
Posted by: Meindl
The bad, the battery life is trash! If you use this for outdoor gps needed fitness, do not purchase this watch. Mine will only last 4-5 hours whole Mtn. biking and Norduc skiing. The watch face is small. Other than that, its ok.
1star--disapointed..
1star--disapointed..
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
3
Response from Samsung USBy Social Commerce, February 2, 2024
Salutations Meindl,
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. Typically, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough energy to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to check out, "Reduced battery life on your Samsung smart watch" when you have the free time out of your busy day to learn more about how to increase your watch's battery life. If the 43mm option is too small for your liking, we do offer the Galaxy Watch6 Classic in 47mm, too! Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/watches/galaxy-watch6/buy/?modelCode=SM-R950NZKDXAA
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. Typically, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough energy to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to check out, "Reduced battery life on your Samsung smart watch" when you have the free time out of your busy day to learn more about how to increase your watch's battery life. If the 43mm option is too small for your liking, we do offer the Galaxy Watch6 Classic in 47mm, too! Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/watches/galaxy-watch6/buy/?modelCode=SM-R950NZKDXAA
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible battery life
on August 31, 2023
Posted by: Nome
Terrible battery life..can't go a whole day without the battery draining!!! don't like the charger that comes with it either.
Response from Samsung USBy Debra, Social Commerce, September 5, 2023
Hello Nome,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! How convenient is that? There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the unobstructed time out of your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your easy access. Do not hesitate to contact Samsung Support if you would like any further assistance. Thank you for being a steady Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! How convenient is that? There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the unobstructed time out of your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your easy access. Do not hesitate to contact Samsung Support if you would like any further assistance. Thank you for being a steady Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
Happy with choice
on September 4, 2023
Posted by: DEL0
from Phila suburbs
47mm silver with graphite sport band. Love the color combo. Upgraded from a Gear S3. Performs as expected. My only knock is the 20mm band vs a 47mm watch. A 22mm might have aestheticly given it a more balanced look but it's a nice looking watch for everyday occasions.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the look of the galaxy 6 watch!
on September 11, 2023
Posted by: Trentdaddy
[This review was collected as part of a promotion.] This is a great upgrade from the galaxy 5 watch! Gotta get the classic with the rotating bezel makes all the difference and looks cool too! The new screen in also awesome. I love my new watch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Looks great!!!! And... that's about it....
on December 31, 2023
Posted by: Solame82
from Houston, tx
Expertise:Expert
I've own this watch for almost 3 months. Watch 6 classic 47mm. Out of the box , it worked great minus the poor battery life. I was only getting about a day of battery life. After turning off always on display and a few other features , it went up to 2-2 1/2 days. Fast forward 2-3 months the battery life has gone down to 1- 1/2 days with no changes to the watch. The watch has the latest update. Other issue has started now, my watch no longer allows me to see my sleep data on the watch. Rather disappointed with samsung. They either don't want to fix the ongoing issues with the watch or they just don't care.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
2
Response from Samsung USBy Social Commerce, January 2, 2024
Hi there Solame82,
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to look at the article that I have linked below for you titled, "Reduced battery life on your Samsung smart watch" when you have some free time to conduct some quick troubleshooting steps to help resolve what you may be experiencing with your watch's battery life. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do everything that you would like to do in your day. However, this all depends on how you use your watch. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! Feel free to contact Samsung Support after reviewing the provided resource if you have any questions for us or if you would like any further assistance. We are always here to assist you in any way that we can! Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to look at the article that I have linked below for you titled, "Reduced battery life on your Samsung smart watch" when you have some free time to conduct some quick troubleshooting steps to help resolve what you may be experiencing with your watch's battery life. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do everything that you would like to do in your day. However, this all depends on how you use your watch. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! Feel free to contact Samsung Support after reviewing the provided resource if you have any questions for us or if you would like any further assistance. We are always here to assist you in any way that we can! Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US