Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
Average customer rating
4.6
(1,360 Reviews)
Rating breakdown 1,360 reviews
5 Stars
1,029
4 Stars
237
3 Stars
43
2 Stars
24
1 Star
27
82%of customers recommend this product.
(
146 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
Customer Rating
4
I replaced my Samsung S3 frontier with this watch.
on December 4, 2023
Posted by: Samasungwatchwearer
[This review was collected as part of a promotion.] I use the watch for monitoring exercise, heart rate, oxygen levels, sleep tracking. Since my previous s3 frontier did not have some of these options, this was definitely an upgrade. I kept woth the classic function and got the moving bezel again! My wife got the stand watch 6 and loves hers as well! I like the ability to link it to my Samsung phone. The only thing I can say that I wish was better, was the battery life, but I knew this going into the purchase.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Battery Only Lasts One Day
on September 5, 2023
Posted by: Randey
I am having trouble trying to understand why my Galaxy watch 6 classic barely makes it through the day starting from a full charge. My watch 5 Pro easily went two days with a full charge. I have looked everywhere on the internet trying to find out why and can find nothing that would tell me why my battery does not make it as long as they said it would. I've even deleted some programs I had on my watch 5 pro to see if it would give me more battery time and it does not. I am very disappointed with this.
Response from Samsung USBy Debra, Social Commerce, September 11, 2023
Hey there Randey,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy day to learn more about how to extend your watch's battery life. For your convenience, I have linked this article below for your easy access. Please do not hesitate to reach out to Samsung Support if you would like any further assistance and/or troubleshooting on your Galaxy devices. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy day to learn more about how to extend your watch's battery life. For your convenience, I have linked this article below for your easy access. Please do not hesitate to reach out to Samsung Support if you would like any further assistance and/or troubleshooting on your Galaxy devices. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch!
on September 7, 2023
Posted by: Farmgirl60
[This review was collected as part of a promotion.] I just LOVE this watch! It is easy to use and beautiful! I love the features! It links to the app amazingly! I love that I can look at my phone to see my stats! I also love seeing my texts and phone calls coming in.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Garbage GPS
on October 25, 2023
Posted by: Jakk
Expertise:Expert
GPS is totally unreliable, often will not connect at all without a Wi-Fi connection, rendering it pretty much useless as a “fitness” watch, much less an “adventure” watch you might depend on for directions.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Social Commerce, October 26, 2023
Hi there Jakk,
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Samsung smart watch has a GPS sensor that can monitor your real-time location without connecting to a phone. When the watch is connected with a phone, it will obtain its GPS location from the phone to help improve the location accuracy. When you have the availability in your schedule, please take a moment to review the article that I have linked below for you titled, "GPS not working properly on Samsung smart watch" to help resolve what you have been experiencing with you new Galaxy Watch6 Classic. Do not hesitate to reach out to us at Samsung Support if you would like any additional assistance or if you have any questions afterwards. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01203472/
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Samsung smart watch has a GPS sensor that can monitor your real-time location without connecting to a phone. When the watch is connected with a phone, it will obtain its GPS location from the phone to help improve the location accuracy. When you have the availability in your schedule, please take a moment to review the article that I have linked below for you titled, "GPS not working properly on Samsung smart watch" to help resolve what you have been experiencing with you new Galaxy Watch6 Classic. Do not hesitate to reach out to us at Samsung Support if you would like any additional assistance or if you have any questions afterwards. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01203472/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch if you hate it return it
on January 1, 2024
Posted by: Anonymous
from Queens
Expertise:Expert
i see all the bad reviews completing about battery drain. I turned off AOD and raise wrist to wake watch. i set the display on adaptive. be careful which watch face you pick too bright or too much live movement will drain the battery. I get 2 full days and 3 full nights. I set up DND and sleep mode for overnight. Saves power and doesn't wake you up. i went from the watch 5 pro. it was a little thick and heavy. Battery life was a half day better, but the sensors were not as good. So complained about lag. i have never experienced lag the watch is super responsive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible
on March 19, 2024
Posted by: Mike
from Haverstraw ny
Expertise:Expert
I bought this to replace my garmin I've had for about 5 yrs, first one didn't come with a charger, went and exchanged for another. Battery life is horrible. Would not show my notifications constantly. I'd get 1-2 txt messages then nothing, same with email and ring camera. Was supposed to be a early birthday present for myself
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, March 21, 2024
Good day Mike,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Take a look at, "Manage notifications on your Samsung smart watch" when you have some free time to learn more about managing your notifications. If you would like further assistance after reviewing the provided resources, feel free to reach out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/answer/ANS00061433/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Take a look at, "Manage notifications on your Samsung smart watch" when you have some free time to learn more about managing your notifications. If you would like further assistance after reviewing the provided resources, feel free to reach out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
https://www.samsung.com/us/support/answer/ANS00061433/
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Smartwatch You Can Buy.
on September 24, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] This is my third Galaxy Watch, and it's my favorite smartwatch ever. The 1.5" screen is a significant improvement over my previous Watch 4 Classic, allowing me to view more content. The physical bezel is a key reason I chose the Classic version; it gives the watch a stylish, traditional look and protects it from bumps. Two suggestions to improve the watch: First, enable the temperature sensor for continuous monitoring, similar to the heart rate feature. Second, address the small gap between the watch and official bands, which can collect dust and affect aesthetics. It would be great if Samsung could offer gapless bands for the watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
WATCH6CLASSIC
on September 22, 2023
Posted by: CLASSIC6WATCHUSER
[This review was collected as part of a promotion.] The best watch yet! Best size, graphics, display, battery and more!
Value
5
Written by a customer while visiting Samsung US