Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
Average customer rating
4.6 out of 5
4.6
(1,360 Reviews)
Open Ratings Snapshot
Rating breakdown 1,360 reviews
5 Stars
1,029
4 Stars
237
3 Stars
43
2 Stars
24
1 Star
27
82%of customers recommend this product. 
(
146 out of 179
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
Customer Rating
5 out of 5
5
Great looking and performing watch!
on January 30, 2025
Posted by: Andy
from Maine
Expertise:Intermediate
Verified Purchase:Yes
Great watch! Love the classic style look compared to the other watches, like the Galaxy Watch 5pro I traded in or the new Galaxy watch ultra.
Looks like a real watch with great smart watch features!
Decent battery life so far but a bit less then the 5pro I had before.
The rotating bezel makes the watch look and function better then those without! Again, giving it that real watch look and feel.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on February 7, 2025
Posted by: Kenny
from MN
Expertise:Intermediate
Verified Purchase:Yes
Love the watch. Able to get 3 days on a charge. Able to do everything and more.
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not All It's Cracked Up to Be
on February 9, 2025
Posted by: Chris
from 84078
I originally bought this watch to track my sleep, heart rate, and SpO2 during sleep. However, I'm not sure how accurate it is, especially working in the medical field. It's nice to have during the day, but I have no idea how to use all the features. It's just useful to me. I looked at other sleep tracking devices and this fit my budget at the time.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
4 out of 5
4
Value
1 out of 5
1
Response from Samsung USBy R&R TeamFebruary 10, 2025
Hi Chris,
Thanks for taking the opportunity to share your experience with us regarding your Samsung Galaxy Watch6 Classic. We would love to be able to assist you with whatever you may be experiencing with your Galaxy Watch6 Classic features, however, we need more details than we currently have available before we can do so. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. For your convenience, I have included a few links to resources that you may like to review. Please feel free to reach out to Samsung Support if you would like further assistance and/or help with troubleshooting your device. Thank you for choosing Samsung!
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch6-classic/#health
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch
on February 28, 2025
Posted by: Doc24
from Bladenboro, NC
Expertise:Beginner
I have a Galaxy watch 4 and I've really enjoyed it
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Expert answered all my questions
on April 5, 2025
Posted by: Patrick
Verified Purchase:Yes
samsung expert answered all my questions. Thank you samsung
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A real nice watch
on April 5, 2025
Posted by: Al Terego
from NY
Expertise:Intermediate
Verified Purchase:Yes
Real nice watch. A little bigger than my old one but nor obtrusive or bulky. My only qualm is why the blood pressure reading feature isnt active when as i understand it it has the capability.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R TeamApril 9, 2025
Aloha Al,
Thanks for taking the time to share your experience with using the Samsung Galaxy Watch6 Classic. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. The Galaxy Watch6 Classic does not offer blood pressure tracking at this time in the U.S. due to FDA regulations. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch6 Classic
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Glaxy watch 6 classic
on May 8, 2025
Posted by: EJCB
from Texas
Expertise:Intermediate
Verified Purchase:Yes
The features suit working professionals.
Awesome watch.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 8, 2025
Good day EJCB,
Thank you for taking the time to share your sentiments with us about using your Samsung Galaxy Watch6 Classic. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. We're ecstatic to hear that you've been enjoying the awesome features that your Galaxy Watch6 Classic has to offer. If you would care to share any other feedback with us, please feel free to reach out to Samsung Support. We'd love to hear more. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch6 Classic
https://www.samsung.com/us/watches/
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Watch face complications hit and miss
on August 9, 2025
Posted by: Ricky
Verified Purchase:Yes
Doesnt work with all APPs. I configured my watch face and added google messages as a complication but I reset my watchface and google messages is no longer listed under default apps to add on watchface. Also, my ring app worked flawlessly on apple watch but on Calssic 6 not so well, I like the watch but disappointed in Samsung support and bugs the watch OS has. Even this review has a step to add photos but even that doesn't work.
Response from Samsung USBy R&R TeamAugust 20, 2025
Hey there Ricky,
Thanks for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Watch6 Classic. We value your candor as we improve the performance and functionality of our product line. Incompatibility, such as outdated versions, or if the app developer has not included support for the specific device or operating system version may be the culprit when it comes to your specific app functionality. A factory reset on your Watch6 Classic will remove all apps and data, essentially returning the watch to its original factory state. This means you'll need to re-pair the watch with your phone and reinstall any desired apps from the Google Play Store. If you have any questions for us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thanks for choosing Samsung!
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Manage apps on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00061436/
Written by a customer while visiting Samsung US
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