Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
Average customer rating
4.6
(1,360 Reviews)
Rating breakdown 1,360 reviews
5 Stars
1,029
4 Stars
237
3 Stars
43
2 Stars
24
1 Star
27
82%of customers recommend this product.
(
146 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
Customer Rating
5
TopNotch
on January 25, 2024
Posted by: Leatha
I love Samsung, Samsung makes the best of everything
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on March 15, 2024
Posted by: Bomd
So many great features. I can leave home without my phone and still okay using just the wstch.
Written by a customer while visiting Samsung US
Customer Rating
1
N/a
on April 30, 2024
Posted by: Kelly
Ive had the 6 for several months and the batteey life is less than 24 hours. There is no way to build a step count or physical daily account.
Response from Samsung USBy Social Commerce, May 2, 2024
Hi there Kelly,
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that provides physical damage protection to your eligible devices? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your Watch6 Classic in the seat of your taxi on your way to catch your flight, having your Watch6 Classic stolen from your bag, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your Watch6 Classic and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review, "Reduced battery life on your Samsung smart watch" when you have the free time available out of your busy day to learn more about how to increase your watch battery life. Let us know if you would like any further assistance after reviewing the resource that has been provided or if you have any questions for us by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that provides physical damage protection to your eligible devices? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your Watch6 Classic in the seat of your taxi on your way to catch your flight, having your Watch6 Classic stolen from your bag, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your Watch6 Classic and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review, "Reduced battery life on your Samsung smart watch" when you have the free time available out of your busy day to learn more about how to increase your watch battery life. Let us know if you would like any further assistance after reviewing the resource that has been provided or if you have any questions for us by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Posted by: Connie S
from Illinois
Expertise:Expert
Verified Purchase:Yes
The watch was supposed to be for a woman and it was way too big for my wrist no matter what I tried. I returned it. So now you have my galaxy 4 watch as a trade in and the return of the galaxy 6.
Response from Samsung USBy Social Commerce, June 12, 2024
Salutations Connie,
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We realize that our customers have various wants and needs when it comes to choosing their Galaxy devices. This is why we have created such a vast product line to fill those various needs and wants. If the Galaxy Watch6 Classic feels too large for your wrist, perhaps the Galaxy Watch6 would be a better fit for you. Feel free to take a look at our other options that we have available that may be better suited for what you may be looking for in your next watch. If you would like to share any other feedback with us or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch6/buy/?modelCode=SM-R960NZKAXAA
Thanks for taking the opportunity to review your Samsung Galaxy Watch6 Classic. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We realize that our customers have various wants and needs when it comes to choosing their Galaxy devices. This is why we have created such a vast product line to fill those various needs and wants. If the Galaxy Watch6 Classic feels too large for your wrist, perhaps the Galaxy Watch6 would be a better fit for you. Feel free to take a look at our other options that we have available that may be better suited for what you may be looking for in your next watch. If you would like to share any other feedback with us or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch6/buy/?modelCode=SM-R960NZKAXAA
Written by a customer while visiting Samsung US
Posted by: Foobar
Expertise:Expert
Verified Purchase:Yes
I bought this for blood pressure and blood sugar both which do not work
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, July 1, 2024
It's great to hear from you, Foobar. We want to work with you so that you can get the best out of your Watch6. We would like to gather some more information regarding what you are experiencing. We would like for you to reach out to us at Samsung Support so that we can work toward a resolution. In the meantime, I will also be attaching a link to help troubleshoot the Blood Pressure Measurement and App on your Galaxy Watch. -Kelvin
samsung.com/ae/support/apps-services/troubleshooting-blood-pressure-measurement-and-app-issues-on-galaxy-watch/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
samsung.com/ae/support/apps-services/troubleshooting-blood-pressure-measurement-and-app-issues-on-galaxy-watch/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
1
Confusing directions and almost useless watch
on July 6, 2024
Posted by: LucyLou
from Calif.
Expertise:Beginner
This is the most confusing watch ever and getting user manual downloaded is next to impossible. Makes me wanat to scream
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
3
Response from Samsung USBy R&R Team, July 6, 2024
Thank you for sharing your feedback with us, LucyLou. We see that you are reaching out concerning your Watch6 Classic. With this watch, you can experience enhanced visuals and clear motion graphics on a 20% larger display. We would love to gather more information about what you are experiencing. We urge you to reach out to us at Samsung Support so that we can further assist you. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible battery ....only lasts 15 hours!! ⚠
on September 26, 2024
Posted by: Jeff
from California
Expertise:Expert
My watch 6 classic(43mm) battery only lasts 12 hours before charging! I have everything turned off and still only 12 hours. 🤷♂️
Horrible quality control(QC)!
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, September 26, 2024
We appreciate your taking the time to reach out to us, Jeff. We love hearing from our valued customers. We see that you reached out to us to share your thoughts on the Galaxy Watch6 Classic. The Watch6 Classic is able to get up to 40-hour battery life. Is your Galaxy Watch draining its battery faster than usual? Don't worry, we've got some tips to help you out! Certain apps could be the culprit behind the increased battery consumption. Click on the link provided to discover how to extend your watch's battery life. If the issue continues, feel free to contact us at Samsung Support for assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
Downgrade from the watch active
on October 8, 2024
Posted by: MaxH
Expertise:Intermediate
Down grade from the watch active, the changes to sleep mode and power saving should get someone fired. Why does the sleep mode not block all notifications, any watch notifications like low battery just ignores sleep mode and buzzes anyway. What is the point of power saving turning off gesture turn on when it gives you a notification every time anyway that you can't use gestures and why does that notification show up every time. Whatever battery you saved from gestures is wasted on non stop notifications that you can only clear instead of turn off. Build quality and screen are good.
Features
2
Performance
1
Design
5
Value
2
Response from Samsung USBy Social Commerce, October 28, 2024
Thanks for reaching out to share your candid thoughts about the Galaxy Watch6 Classic, Max. Our goal is to ensure that our customers have the best experience with our products. With the Galaxy Watch6 Classic, you can Go for up to 40 hours with its longer-lasting battery. Then, get your battery back to 45% in just 30 minutes. We hate to see that you've experienced a shortened battery life on your watch. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. You can perform a diagnostic on your watch's battery. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. It's also important to make sure that your apps as well as the watch itself are up to date with the latest software available. Sometimes apps may have a bug that causes them to use excessive battery, make sure all your apps are up to date for the best performance. Check out the link attached for additional options to help optimize your watch's battery life. If you only want to see notifications for a few apps on your Wear OS model, you can turn off notifications in the Galaxy Wearable app. Open the Galaxy Wearable app, tap Watch settings, and then tap Notifications. Tap App notifications, then tap the drop-down arrow and then select All to see all installed apps. To turn notifications on or off for individual apps, tap the switch next to your desired app. To turn notifications on or off for all apps, tap the switch at the top of the screen next to All Apps. If this persists, please be sure to reach out to us at Samsung Support. Again, we appreciate you taking the time to share your feedback with us and we hope to hear more from you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US