Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
Average customer rating
4.6
(1,360 Reviews)
Rating breakdown 1,360 reviews
5 Stars
1,029
4 Stars
237
3 Stars
43
2 Stars
24
1 Star
27
82%of customers recommend this product.
(
146 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
Customer Rating
3
Not impressed
on March 28, 2024
Posted by: Micro1117
from Deerfield, Wisconsin
Expertise:Beginner
I used to have a fitbit. I could look at my steps every day and improve if I needed to. The past week, every night when I am going to bed it is exactly the same steps. HMMMM what are the odds. I like the watch face, however, the one I picked out does not stay. it changes randomly. I really cant remember why I wanted this watch. trying hard to find where I put my fitbit.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy Social Commerce, April 1, 2024
Good day Micro1117,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health. Take a moment to review, "Inaccurate steps on your Samsung smart watch" to conduct a few simple troubleshooting steps that may help to resolve what you have been experiencing with your step count. If you would like further assistance after reviewing this resource or if you have any questions for us, feel free to contact Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health. Take a moment to review, "Inaccurate steps on your Samsung smart watch" to conduct a few simple troubleshooting steps that may help to resolve what you have been experiencing with your step count. If you would like further assistance after reviewing this resource or if you have any questions for us, feel free to contact Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Written by a customer while visiting Samsung US
Customer Rating
4
many great features
on March 30, 2024
Posted by: donna
I bought the watch about 3 weeks ago and so far, love it other than mostly the battery drain and the strap. I have AFIB. It is wonderful for detecting this problem.
Written by a customer while visiting Samsung US
Customer Rating
5
My first Smart watch and I couldn't Be Happier!!
on April 5, 2024
Posted by: Noob
from Rawlings, MD
This is my first smart watch and I originally bought the 43mm black with regular eco leather band. I read the reviews and was a bit worried about battery life and I'm glad I bought it. I got 2 days plus out of the battery. After about 2 weeks, I decided to return it and get the 47mm black with the magnetic band. Which was an even better choice. I definitely like the large face. I have a small wrist which is why I started with the 43mm but I was use to a larger watch so I went for the 47mm. I have absolutely no problems with battery life or lag. I'm getting more than 2 days out of the battery and since I always take my watch off to shower, when it needs charging I throw it on the charger while I shower. The fast charge is great. I'm not the type of person who carries their phone around the house so with Bluetooth I can go anywhere in my house, even the basement and not miss an import text or call. I have AOD off, I tap the screen to wake it up. I use the step counter, heart rate, stress level, and sleep tracker so far. I don't use DND at night or anything and still get insane battery life. I honestly don't get all the reviews with the battery complaints or lag. I'm definitely very happy with my watch6 classic. I did notice one thing, it took maybe 3-4 days for the watch to become steady with how long the battery lasts, I imagine once it becomes adapted to your usage patterns you get better battery life. At least that's my experience. I would definitely recommend the watch6 Classic.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Battery Life too Short.
on April 12, 2024
Posted by: Okpo K
from Az
Expertise:Expert
Battery life is too short, its annoying you have to charge this watch everyday, sometimes more times a day if you use it actively. Earlier versions were better.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, April 15, 2024
Hello Okpo,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? Amazing, right? When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. If you would like any further assistance afterwards, feel free to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Did you know that the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day? Amazing, right? When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. If you would like any further assistance afterwards, feel free to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
Takes some time but watch6 well worth it!
on April 15, 2024
Posted by: Madcowcop210
[This review was collected as part of a promotion.] This watch is ridiculously great. At first the battery life Is horrendous but as it learns your habits it genuinely stays on longer and longer. Features are cool but ultimately same ol reliable samsung galaxy watch. Doesn't have Galaxy Ai as far as I know.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Back to wearing a watch
on April 18, 2024
Posted by: SpaceNerd15
[This review was collected as part of a promotion.] It has been years since I stopped wearing a watch because I relied on using my phone. After purchasing the Samsung Classic Watch6 BT it won me back. By it's luxurious looks and many features I'm back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really good
on April 18, 2024
Posted by: Jonagar90
[This review was collected as part of a promotion.] Long last battery, really good for day to day task and excersie
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new Samsung Classic 6
on April 21, 2024
Posted by: Bama256
[This review was collected as part of a promotion.] I upgraded from the Samsung 4 watch to the classic 6 47 mm and I love it!! I've only had it 4 days so I haven't had a chance to really play with it yet, but so far it's just what I hoped it would be! I was worried about the battery life after reading several reviews, but I haven't had any issues with mine. It actually has lasted way longer than my 4 would, which was less than 24 hours before dying. The 6 has been lasting well past the 48 hour mark which is fine with me! If you're on the fence about buying one,I promise you won't regret it!
Value
5
Written by a customer while visiting Samsung US