Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
Average customer rating
4.6
(1,360 Reviews)
Rating breakdown 1,360 reviews
5 Stars
1,029
4 Stars
237
3 Stars
43
2 Stars
24
1 Star
27
82%of customers recommend this product.
(
146 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
Customer Rating
5
having your phone without having your phone
on December 22, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] i love the way my watch acts like a phone. i dont always have to have my phone near me with this watch. i can have clear conversations, and even send and receive messages. i use this mainly for my workouts. it keeps track of my calories burned during my active and inactive times. i love the silent alarm clock feature. since i get up very early in the morning to workout, i dont have to worry about an alarm clock that will also wake up my wife. i am so satisfied with this watch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than the Watch 5!
on December 22, 2023
Posted by: SeattleBK717
[This review was collected as part of a promotion.] I liked the Watch 5 and it honestly had not real problems. Updates were easy and the look and feel of the watch is quality, but the Watch 6 went back to the bigger size which for me was a huge deal. I like bigger size watches and the 5 seemed just a tad on the small size when on my wrist. The 6 feels better to wear and the functions both physical and software wise are top notch. I use this with my S22 Ultra and it works flawlessly. I have had every version of the Galaxy Watch and have never been disappointed with my upgrade. This one is no different. If you're on the fence, go ahead and upgrade, You'll be happy you did.
BK
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I'm not mad with it
on December 22, 2023
Posted by: GalaxyBrain
[This review was collected as part of a promotion.] I generally like it. The mechanical bezel is the main reason I bought it, and it is as satisfying to use as I'd hoped. Overall, I like the watch. However, there are some cons to it. First, finding a strap that fits a larger wrist is difficult, especially since it doesn't come with a strap and a lot of manufacturers don't make straps for Samsung. Second, it doesn't connect well to very many exercise apps. That may be more of an issue with Samsung Health or the other apps. However, when I tried using other exercise apps, it would have trouble getting my step count correct. It would sometimes double my step count, or just not log enough. (Basing that on an approximate 2000 steps/mile.)
Aside from those issues, I've enjoyed my watch. I haven't had any connection issues with this model, it tracks a lot of data, (optional,) and is useful for fitness tracking. It also has an option for an vibration alarm independent from my phone, so I can set alarms that won't affect anyone near me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My BA watch
on December 22, 2023
Posted by: galaxy6watchlover
[This review was collected as part of a promotion.] love the features, the use of the bezel and look has me felling great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Works great, but still figuring some things out.
on December 22, 2023
Posted by: VelvetHammer
[This review was collected as part of a promotion.] Overall it works great, but things have moved around a bit relative to my old S3 Frontier and don't work quite the same way. Still not 100% setup the way I would like.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth and easy
on December 22, 2023
Posted by: Bojanglez
[This review was collected as part of a promotion.] Works flawlessly with my Samsung phone and the battery last a long time! No complaints from me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not crazy about
on December 22, 2023
Posted by: Kanda5
[This review was collected as part of a promotion.] I can't get it to work without being connected to my phone
Value
2
Response from Samsung USBy Social Commerce, December 27, 2023
Good day Kanda5,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We value your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To access all its fun and useful features, you'll want to connect your smart watch to your phone using the Galaxy Wearable app. If your phone isn't available, you can also set up your watch without a phone and pair it with the Galaxy Wearable app later. Once everything is set up, your smart watch and phone will make a dynamic duo. You can even automatically sync data between the two of them, such as your workout information from Samsung Health. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Without having more details available regarding what you may be experiencing with your Bluetooth version of your Galaxy Watch6 Classic and without being able to ask you any follow-up questions, I have linked a couple of articles that you may find beneficial in resolving what you may be experiencing with your device. Feel free to contact Samsung Support if you would like any further assistance after reviewing the provided resources if you would like any further assistance or if you have any questions for us.
Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078020/
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We value your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To access all its fun and useful features, you'll want to connect your smart watch to your phone using the Galaxy Wearable app. If your phone isn't available, you can also set up your watch without a phone and pair it with the Galaxy Wearable app later. Once everything is set up, your smart watch and phone will make a dynamic duo. You can even automatically sync data between the two of them, such as your workout information from Samsung Health. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Without having more details available regarding what you may be experiencing with your Bluetooth version of your Galaxy Watch6 Classic and without being able to ask you any follow-up questions, I have linked a couple of articles that you may find beneficial in resolving what you may be experiencing with your device. Feel free to contact Samsung Support if you would like any further assistance after reviewing the provided resources if you would like any further assistance or if you have any questions for us.
Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078020/
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
5
The return of the spin dial.
on December 22, 2023
Posted by: Joeprelude
[This review was collected as part of a promotion.] Daily use watch. Battery life is longer than Galaxy Watch 5 Pro. Everything else seems to be on par with past 2 generations. I don't use for phone calls or internet, but all the Bluetooth stuff works great. My favorite: the spin dial is back. It is also a mm or 2 bigger than the 5 Pro.
Value
5
Written by a customer while visiting Samsung US