Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
So feature packed!
on March 24, 2025
Posted by: JasonH2Galaxy
[This review was collected as part of a promotion.] I just upgraded from my Galaxy S3 watch to this Ultra, and I didn't know I was missing out on so much. These watches are far more capable than several generations ago. The screen is brighter and more vibrant. The watch runs so smoothly, whether switching between apps or checking messages and notifications; every transition is just so smooth. I love the health features and how integrated they are and easily accessible on your phone as well. They make it so seemless to switch between your watch and phone. The tiles work great as well, being able to check things with a quick glance. And the quick button makes tracking my steps a quick and easy push button away. I'm completely blown away by my new watch. It's a definite recommended upgrade for anyone in the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite watch of all time.
on March 23, 2025
Posted by: RJMacReady
[This review was collected as part of a promotion.] I love this watch and use it everyday. I haven't used a watch in years and now thanks to this watch I'm using it everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent watch
on March 23, 2025
Posted by: Vikings
[This review was collected as part of a promotion.] This watch is hands down better then other watches i have used. I like the look of the watch and it is responsive to anything you need to do on it. Battery life is improved.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch I've ever owned
on March 22, 2025
Posted by: Djuice64
[This review was collected as part of a promotion.] This watch is by far the best I've ever owned. The seemless actions across apps make it a cut above all others, including previous galaxy watch models I've owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great size , battery not so great
on March 22, 2025
Posted by: IvanJS
[This review was collected as part of a promotion.] Even with a 2 days battery without using the charger, it feels like a little short for an "ultra" device. I won't deny it runs really smooth and it catches everyone sight around but I'd love to show off about the battery lasting
Even when there's more options with better battery performance, It feels great on every aspect and that's something anyone can't take away from it
Even when there's more options with better battery performance, It feels great on every aspect and that's something anyone can't take away from it
Value
3
Response from Samsung USBy R&R Team, March 24, 2025
Aloha IvanJS,
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch Ultra. Your feedback is appreciated as we strive to improve the design and functionality of our product line. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode, up to 60 hours without Power Saving mode and up to 48 hours in Exercise power saving mode. These averages are based on typical usage so results may vary. Your Galaxy Watch may be experiencing battery drain or have decreased battery life for various reasons. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn about optimizing your battery life. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch Ultra. Your feedback is appreciated as we strive to improve the design and functionality of our product line. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode, up to 60 hours without Power Saving mode and up to 48 hours in Exercise power saving mode. These averages are based on typical usage so results may vary. Your Galaxy Watch may be experiencing battery drain or have decreased battery life for various reasons. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn about optimizing your battery life. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
Works good
on March 22, 2025
Posted by: Donnie
[This review was collected as part of a promotion.] Still trying to figure out how to make text and calls from phone display like they did on the Watch3. I get sound notifications on the watch, put don't get a visible display of the text or number calling.
Battery life is in the short side. It barely lasts 2 days. Still going through settings to see if I can increase it without losing functions I want to use.
I use it to keep track of my phone since I constantly lose track of where I had it last.
Battery life is in the short side. It barely lasts 2 days. Still going through settings to see if I can increase it without losing functions I want to use.
I use it to keep track of my phone since I constantly lose track of where I had it last.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Super fluid actions, battery lasts 48h
on March 22, 2025
Posted by: Harley
from Miami, Fl
Expertise:Expert
I bought it 2 weeks ago and to be honest it complies with what it says, I have no complaint about this incredible smartwatch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 22, 2025
Posted by: LOVE2HATE
[This review was collected as part of a promotion.] I enjoy the use of the suggested replies so I can reply quickly and keep my responses short and concise.
Value
5
Written by a customer while visiting Samsung US