Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Its the cherry on the top
on March 27, 2025
Posted by: Durocontraelmuro
[This review was collected as part of a promotion.] Upgrading it was just easy and amazing I've been using my galaxy watches all the time specially for work. With all the new features its more amazin now. If my buds are not charge i can use my watch as a speaker for music. Double pinch to answer calls its just great. It monitors my heealth and helps me maintain my physical goals.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Rugged Powerhouse That Almost Has It All
on March 27, 2025
Posted by: BesrdmanWrites
[This review was collected as part of a promotion.] I bought the Samsung Watch Ultra on March 20, and after 7 days of daily use, I’m genuinely impressed. Having used the Watch 6 and Watch 4 before, I can confidently say this is Samsung’s most complete smartwatch yet.
The Ultra’s rugged titanium build feels premium and ready for anything—workouts, hikes, or everyday wear. The bright, crisp display is easy to read even in direct sunlight, and the improved battery life comfortably lasts over a day with all features turned on.
Health and wellness tracking is more advanced than ever, with support for sleep apnea detection, heart rate monitoring, body composition, and more. While blood glucose monitoring isn’t available yet, the device is clearly built to support such innovations in the future.
I especially love the new Action Button—it’s customizable and perfect for launching workouts or other shortcuts quickly. It adds a layer of functionality that’s really useful on the move.
My only gripe? The absence of the rotating bezel. It was an intuitive, signature feature that made navigation more fluid. Adding it back would make this watch nearly perfect.
Overall, the Watch Ultra is powerful, stylish, and feature-packed. If you’re a fan of the Samsung ecosystem, this is a fantastic upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of best
on March 27, 2025
Posted by: Kb314
This is on my wishlist from the video I watched it's the best of the best
Written by a customer while visiting Samsung US
Customer Rating
5
This product has long lasting battery.
on March 27, 2025
Posted by: Mario50
[This review was collected as part of a promotion.] You can see YouTube video and search on internet on your watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch
on March 27, 2025
Posted by: Episinagogue
[This review was collected as part of a promotion.] This watch is very impressive, the features on this watch are a nice addition to my Samsung ecosystem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointing Experience!!
on March 27, 2025
Posted by: Anshu
Expertise:Expert
I had high hopes for the Galaxy Watch Ultra, expecting a premium smartwatch that would enhance my daily life with top-notch features and performance. Unfortunately, this watch fails to deliver on all fronts. Right from the start, I found it uncomfortably heavy on my wrist, making it impractical for extended wear. In an era where smartwatches are designed for convenience and usability, the absence of a rotating bezel only compounds the frustration, making navigation feel clunky and tedious.
Moreover, I was disappointed to discover that the sensors are often inaccurate, frequently displaying data that does not align with reality. For a device marketed as "ultra," I assumed it would prioritize precision and reliability, but it seems the focus was more on adding flashy features rather than perfecting the existing ones. The user interface is painfully slow, making it a chore to access the functions I need quickly. It's frustrating to see a product with so much potential fall short because of these fundamental issues.
Battery life is another significant drawback, as it drains far too quickly for a watch meant to accompany me throughout the day. With all these shortcomings, I believe the manufacturer needs to shift its focus from adding more features to enhancing accuracy and optimizing performance. The Galaxy Watch Ultra could have been a game-changer, but instead, it feels like a missed opportunity. I can only give it 1 star and hope that future iterations will address these critical flaws.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 28, 2025
Greetings Anshu,
Thanks for sharing your thoughts with us about using your Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch Ultra weighs 2.13oz and does not have a physical rotating bezel; however, the touch bezel allows for navigation by swiping around the watch face. For your convenience, I have linked some resources below for your review. If you would like any further assistance after reviewing the resources that have been shared, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Introducing the Galaxy Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003243/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Thanks for sharing your thoughts with us about using your Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch Ultra weighs 2.13oz and does not have a physical rotating bezel; however, the touch bezel allows for navigation by swiping around the watch face. For your convenience, I have linked some resources below for your review. If you would like any further assistance after reviewing the resources that have been shared, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Introducing the Galaxy Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003243/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent watch for every day
on March 27, 2025
Posted by: Whatso08
[This review was collected as part of a promotion.] I love the watch size and colors but the only do not like was that the watch easy scratches all around the case
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the money
on March 27, 2025
Posted by: Wiley80
[This review was collected as part of a promotion.] This watch is everything that it says it is. Samsung did a great job with this one.
Value
5
Response from Samsung USBy R&R Team, March 27, 2025
Greetings Wiley80,
Thank you for finding the time to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our product line. We're delighted to hear that you have been enjoying your Galaxy Watch Ultra so much! We'd love to hear more, if you would care to provide additional feedback. Feel free to contact Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Thank you for finding the time to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our product line. We're delighted to hear that you have been enjoying your Galaxy Watch Ultra so much! We'd love to hear more, if you would care to provide additional feedback. Feel free to contact Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US