Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
4
Great product
on April 2, 2025
Posted by: angelramb
[This review was collected as part of a promotion.] Love how you it interacts with my phone i wish I could text from it when my phone is off when connected to wifi.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature and capacity
on April 2, 2025
Posted by: Bitini
[This review was collected as part of a promotion.] This watch allows me to charge it on the night and use it for the whole day. Most the of the regular apps that use on the phone is available on the watch as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great watch, horrible battery life
on April 1, 2025
Posted by: Desert_Angler
I like the idea of this full featured watch, but as many have already reported, the battery life is atrocious. I'm lucky to get two days out of this watch before it needs a recharge. Almost 4 hours to get a full charge from a near depleted state.
Response from Samsung USBy R&R Team, April 2, 2025
Greetings Desert_Angler,
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch Ultra. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Your Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. No chargers needed here! If your Galaxy Watch Ultra battery is not living up to your expectations, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watchhttps://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch Ultra. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Your Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. No chargers needed here! If your Galaxy Watch Ultra battery is not living up to your expectations, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watchhttps://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
This has become my new everyday!
on April 1, 2025
Posted by: rea93274
[This review was collected as part of a promotion.] The health features that the ultra offers are amazing. I wear this watch 24/7 and it does so much
Value
5
Written by a customer while visiting Samsung US
Posted by: Berta
Verified Purchase:Yes
Great watch i upgraded because i wanted cellular this time. Phone is very clear and hooks up to my car easily when i forget my phone
Written by a customer while visiting Samsung US
Customer Rating
5
The best Phone ever
on March 31, 2025
Posted by: MattDiesel
[This review was collected as part of a promotion.] I already have the phone for 2 months and the difference between the past versions are huge. Faster, better camera, and the batte battery is the longest. The best Android
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Watch
on March 31, 2025
Posted by: 3lmenor
[This review was collected as part of a promotion.] I really enjoy this watch, it has a lot of features and it is studier than most of the other smart watches I have owned. Only drawback on my end has been battery life. I was under the impression it would last lo ger but I haven't had that experience, usuly it is drained withing 24 hours even without much use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best smart watch ever
on March 31, 2025
Posted by: DieselMatt
[This review was collected as part of a promotion.] The watch is really fast, I use the watch to swim at the pool and I never have a problem about it, the watch works really good in any sport setup, I will recommend them 100%.
Value
5
Written by a customer while visiting Samsung US