Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
It fits comfortably
on April 5, 2025
Posted by: Timma16
[This review was collected as part of a promotion.] Your watch always come in handy when I'm busy I can answer my call and all kinds of other things
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on April 4, 2025
Posted by: Alby357
[This review was collected as part of a promotion.] Great looking watch with so many features comfortable and stylish durable abd rugged at the same time its the best smart watch out on the market as far as im concerned
Value
5
Written by a customer while visiting Samsung US
Posted by: Charlie
Verified Purchase:Yes
Excellent device for my workout routine. I am also able to add my nutrition in it. I lost 10pounds in less than 1 month.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch ultra
on April 4, 2025
Posted by: Galaxymasterrace
[This review was collected as part of a promotion.] One of the best watches I've ever had, the size, the shape, the accessibility; just everything about it is amazing. Especially the strap that comes with it.
Value
5
Written by a customer while visiting Samsung US
Posted by: Tac Bonney
Verified Purchase:Yes
Awesome watch. Very advance over other smart watches. I'm still to this day exploring what Ultra has to offer.
Written by a customer while visiting Samsung US
Customer Rating
1
Was good, now requires constant pairing
on April 4, 2025
Posted by: Craig
Expertise:Expert
Been 6 months, worked great until 2 months ago. Now I am forced to reset and relearn the watch every few days. My wife's galaxy watch 7 (bought same time) has zero issues. So every few days, my phone and watch will disconnect, and I have to set it up again as if it's a new watch. It's frustrating, it's happened while I'm wearing the watch, on the charger, when the phone and watch are separated, last night it was the second the watch hit the charger. Reaching out to customer service today, I'm not the only one, seen a lot of this exact same problem on reddit on a variety of Samsung phones. Galaxy watch ultra paired with zflip 6
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, April 7, 2025
Hey Craig,
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers.
We understand how frustrating your experience has been so far with your devices not staying connected. If your Galaxy Watch Ultra will not pair to your Z Flip6, or if it randomly disconnects, restart your watch. Please make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. I have included some resources to help resolve what you have described to be experiencing with your connectivity. Feel free to review them when you can and reach back out to Samsung Support if you would like any further assistance. We're always here to help! Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers.
We understand how frustrating your experience has been so far with your devices not staying connected. If your Galaxy Watch Ultra will not pair to your Z Flip6, or if it randomly disconnects, restart your watch. Please make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. I have included some resources to help resolve what you have described to be experiencing with your connectivity. Feel free to review them when you can and reach back out to Samsung Support if you would like any further assistance. We're always here to help! Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Posted by: Technical Smoothy
Expertise:Expert
Verified Purchase:Yes
Excellent Product, easy to setup, fun to use, well done Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch I've owned
on April 3, 2025
Posted by: CajunTiger
[This review was collected as part of a promotion.] I am a techie. I have owned just about every watch out there. The Galaxy Watch Ultra is the first watch to do everything I want and need. I am rough on watches and this watch has taken a beating for a year and still looks great. I need a lot of information quickly since I travel constantly and have health concerns. With all the available watch faces, I can quickly change faces to sit whatever situation I'm in at the time. I can keep up with my heart monitoring and steps, keep track of different time zones, play Spotify, manage my buds3 pro and more from my watch face. The wallet feature is so convenient when paying in a hurry. With just a quick double bend of my wrist, my wallet is open, tap to pay and I'm gone. The unique style is great for me since I like the classic round face but also lean more towards a square body. And the upgraded way to change the bands so easily was a welcome relief. Plus, with adapters available, I can still use my bands from my previous Galaxy Watch 5 Pro. Set up was easy and finding all the faces and complications and colors was fun to play around with. Samsung's eco system has come a long way! It is so easy to pair all my devices together and have them all work together seamlessly. My Galaxy S24 Ultra, Galaxy Tab S9+, Galaxy Buds3 Pro, and Galaxy Watch Ultra all work in perfect harmony. And with the option to decide what gets shared with which devices. The Galaxy Watch Ultra is a great watch that just makes my life easier.
Value
5
Written by a customer while visiting Samsung US