Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7 out of 5
4.7
(4,360 Reviews)
Open Ratings Snapshot
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product. 
(
1,188 out of 1,298
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5 out of 5
5
Great addition to my Samsung collection
on April 10, 2025
Posted by: Stevo
Verified Purchase:Yes
Love the watch it has so many cool features differently recommend.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to operate
on April 10, 2025
Posted by: RC517
Totally blown away, with all this watch can do! I am now in the process of switching my tablet and ear buds over to Samsung.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has awesome features.
on April 6, 2025
Posted by: Keekee
[This review was collected as part of a promotion.] I appreciate the convenience of accessing my exercise list with the side button. It's particularly helpful during my mountain trail runs and strength training sessions.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 8, 2025
Greetings KeeKee,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. It's so wonderful to hear that your Galaxy Watch Ultra is living up to your expectations and keeping up with your active lifestyle. If you would care to provide any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
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Warranty Info
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Facebook Messenger
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome for tracking my health
on April 6, 2025
Posted by: QFlo493
[This review was collected as part of a promotion.] I have medical reasons to have the need for the watch ultra and I was surprised how accurate a lot of the measurements are. Now I don't say use this to replace a doctors equipment but while wearing it almost always is exactly what the doctor has reading on their monitors! Worth the buy if you need to track heart rate and stress on the body.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 8, 2025
Aloha QFlo493,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. We're happy to hear that your Galaxy Watch Ultra has been dependable when it comes to tracking your data. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. We'd love to hear more! Thank you for being a steadfast Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great watch
on April 6, 2025
Posted by: Dave9999
[This review was collected as part of a promotion.] seamless actions across apps
Great watch, but media controller could be better
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 8, 2025
Hi there Dave9999,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. We would be more than happy to assist you with whatever you may be experiencing with your media controller, however, we need more information regarding what may be occurring with your device before we can do so. Please feel free to reach out to Samsung Support at your leisure if you would like to share additional feedback with us or if you would like any further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this watch , had them all . This ones the b
on April 6, 2025
Posted by: Stoven
[This review was collected as part of a promotion.] Everyday life , as a single parent when I'm at work I can easily check messages from my son without pulling out my phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 8, 2025
Hey Stoven,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. We're jumping over the moon to hear how much you've been enjoying your new Galaxy Watch Ultra. Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wow love this watch
on April 6, 2025
Posted by: BeachBum
[This review was collected as part of a promotion.] Wow. That's all I can say. This watch is amazing. I love how i can go on a hike and if I'm lost on my way back. This watch can help me find my way back with the track back feature. Also this watch alerts me if I ever leave my phone behind. This watch has so many features. I truly love my watch.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 8, 2025
Good day Beachbum,
Thank you for finding the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We value your honesty as we improve the design and functionality of our product line. We're tickled pink to hear that your Galaxy Watch Ultra has been living up, if not surpassing, your expectations since unboxing your device. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Time is a beautiful
on April 6, 2025
Posted by: Watch4me
[This review was collected as part of a promotion.] The Samsung watch is a nice modern, premium thing the best way to look at the time and have a computer on your wrist.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 8, 2025
Greetings Watch4me,
Thank you for finding the time to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. We're thrilled to hear that you have made your Galaxy Watch Ultra an integral part of your daily life. If you would like to share additional feedback with us or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
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