Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7 out of 5
4.7
(4,360 Reviews)
Open Ratings Snapshot
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product. 
(
1,188 out of 1,298
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5 out of 5
5
Awesome smartwatch!
on April 30, 2025
Posted by: Boxdude1184
from Warrenton, VA
Expertise:Intermediate
Verified Purchase:Yes
This watch is is awesome! I get almost 3 days of battery life. The screen is big and vibrant and it works seamlessly with my S25+.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 1, 2025
Salutations Boxdude1184,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We are ecstatic to hear how great your Galay watch Ultra has been since unboxing. Please do not hesitate to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great Watch for people with large wrists.
on April 30, 2025
Posted by: Amberblakebrett
from Idaho
Expertise:Expert
Verified Purchase:Yes
Too big! They need a smaller version! It's a great watch, but I hate how huge it is, and how far it sticks out off my wrist! I also have a problem with the fact that I cannot find any medium or small bands to fit this watch! They only sell large bands for it.
I would recommend this to a friend!
Features
4 out of 5
4
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 30, 2025
Hi there Amberblakebrett,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. We're so happy to hear that you are pleased with your purchase of the Galaxy Watch Ultra. The Galaxy Watch Ultra offers the following compatible bands to add a more personalized feel to your device. Feel free to check out the Galaxy Watch Ultra Marine Band, Galaxy Watch Ultra Trail Band, and Galaxy Watch Ultra Peakform Band to see which band may be the best fit for your needs. Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Watch Ultra Bands
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?accessories_type=Watch+Bands&wearables_compatibility=Galaxy+Watch+Ultra&category_names=Smartwatches
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!!
on April 26, 2025
Posted by: Ronnie13
Verified Purchase:Yes
Great watch. Love the big size. Very compatible for my everyday use.
Response from Samsung USBy R&R Team, May 8, 2025
Hello Ronnie13,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. We're happy to hear that the size and functionality of your Galaxy Watch Ultra has surpassed your expectations so far. Please feel free to contact Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a treasured Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch!
on April 26, 2025
Posted by: Joni
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
I love my new watch! I love all the features, especially the detailed sleep tracker and being able to measure my stress. The watch is helping me make positive changes.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 8, 2025
Hi Joni,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. We're delighted to hear how much you've fallen in love with the features and functionality of your Galaxy Watch Ultra since unboxing. The Galaxy Watch Ultra is a wonderful choice for users who prioritize durability, performance, and advanced features. Feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung Ultra Watch
on April 26, 2025
Posted by: Luis
from Texas El Paso
Expertise:Intermediate
Verified Purchase:Yes
Very impressed with the product looking forward to enhance my business.
I would recommend this to a friend!
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Watch
on April 26, 2025
Posted by: Mike
from Scottsdale, AZ
Expertise:Intermediate
Verified Purchase:Yes
Absolutely great watch. Plenty of features. Would definitely recommend to a friend
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 8, 2025
Hi there Mike,
Thanks for taking the time to review your Samsung Galaxy Watch Ultra. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers while we remain committed to constant innovation. We're thrilled to hear how amazing your Galaxy Watch Ultra has been for you so far! Please do not hesitate to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. We're always here for you! Thank you for being a loyal Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I thought I could do many more things
on April 25, 2025
Posted by: Eris
Verified Purchase:Yes
There are things that I have not been able to take advantage of yet because there is little information about what they can do.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Near perfection
on April 25, 2025
Posted by: Tony
from Arizona
Expertise:Expert
Verified Purchase:Yes
Perfect design and functionality very comfy to wear
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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