Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7 out of 5
4.7
(4,360 Reviews)
Open Ratings Snapshot
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product. 
(
1,188 out of 1,298
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5 out of 5
5
Awesome
on May 22, 2025
Posted by: Pashika
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Amazing stylish watch, it really helps me with my work out
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Watch Ultra is Everything I Expected
on May 22, 2025
Posted by: Bubba B
from CA
Expertise:Intermediate
Verified Purchase:Yes
The size is perfect. The colors are vibrant. It's easy to understand and program. I had read complaints about the battery life, but I'm not seeing that. The battery is performing perfectly fine. I have received numerous compliments on my new watch.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best smart watch to date
on May 22, 2025
Posted by: Dive602
Verified Purchase:Yes
Love it.. bought one for myself and the wife. WAY better than
Response from Samsung USBy R&R Team, May 22, 2025
Hey there Dive602,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. We're so happy to hear how much you've fallen in love with your Galaxy Watch Ultra. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
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Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek watch
on May 18, 2025
Posted by: Vincent
from Fort Myers, FL
Expertise:Expert
Verified Purchase:Yes
Excellent watch. Great features and construction is top notch.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 22, 2025
Aloha Vincent,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. We're jumping over the moon after hearing how much you've been enjoying the features and design of your Galaxy Watch Ultra. The Galaxy Watch Ultra is an excellent choice for users who prioritize durability, performance, and advanced features. Feel free to contact Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Watch
on May 18, 2025
Posted by: Victor
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
So far I love the watch ultra better battery life for sure still learning all the things it can do but it don't ring or notify me with any alerts when I have the watch on I do have dark tattoos so that might be why it would be great if that would get a solution soon but overall I love it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it but warning it's big
on May 17, 2025
Posted by: My name is only 3 letters
from USA
Expertise:Expert
Verified Purchase:Yes
Love the watch its got great graphics? Not sure that the word I'm looking for but it's a lot better than my 5. That said it's not for thin wrist. It's a rather big watch face.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A sweet and sour taste.
on May 16, 2025
Posted by: Francis Feliz
from Lawrence
Expertise:Expert
Verified Purchase:Yes
First of all, I miss the rotating bezel, and I think all of us who owned the S3 Frontier. There are many practical functions, but there was no need for a menu similar to that of 4pple, nor a "similar design". I traded in my S3 Frontier recently because it was no longer connecting to the phone like it used to. But, there was no other option, and sorry for being so sincere.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy Watch Yet!
on May 16, 2025
Posted by: AllenB
from Alabama
Expertise:Expert
Verified Purchase:Yes
Sleek, elegant, and amazing features! I usually trade up when a new version is released, but this one is definitely a keeper.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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