Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Edgar
Expertise:Expert
Verified Purchase:Yes
The watch is great and I liked is comfortable and the design is good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jeffro
from MJ
Verified Purchase:Yes
Fantastic. Built like a tank. Great software. Good battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: PRooney
from NY
Expertise:Intermediate
Verified Purchase:Yes
Getting close to 48hr battery use, otherwise great.
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Anonymous
from cleveland ohio
Verified Purchase:Yes
galaxy ultra watch is a power house!!! the best smart watch out there hands down
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic new Watch! Ultra in every way
on July 26, 2024
Posted by: EdtheBudman
[This review was collected as part of a promotion.] Fantastic new Watch size with a Huge bright screen. New apnea and upgraded sleep tracking. Battery life is Amazing!!! Samsung has made an amazing Ultra watch!!!! Galaxy AI is onboard to help with the workout, sleep & apnea tracking. I was also able to get an all new Energy Score. Helping me get healthier. Love my new Watch. Did I mention the battery life???
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Beware Fake Bezel
on July 25, 2024
Posted by: BezelsOrBust
I was excited from the photos - a new model with a lot of great features including a rotating bezel
I should have looked closer at reviews because that bezel is just for show
Response from Samsung USBy R&R Team, July 26, 2024
Thank you for contacting us. We appreciate your feedback. We see that you're inquiring about the Galaxy Watch Ultra. Let's go through some troubleshooting steps together. Firstly, we need to ensure that your battery is functioning well. If your watch is paired with a Samsung phone, you can use Samsung Members to run a diagnostic on your watch battery. This will confirm if the battery is in good condition. We also advise keeping your apps and the watch itself updated. Sometimes, apps may have a bug that causes excessive battery usage. To ensure the best performance, make sure all your apps are up to date. You can find additional troubleshooting steps in the link provided below. If this persists, please contact us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!
on July 25, 2024
Posted by: JohnnyBoonCoon24
[This review was collected as part of a promotion.] Galaxy Ai is the best feature to have on the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just amazing
on July 25, 2024
Posted by: Hgrunwell
[This review was collected as part of a promotion.] Absolutely amazing watch, loving it. Much faster and more fluid than previous versions and while it's a lot thicker then I had hoped it actually does not look bad and on my wrist looks pretty good.
Value
5
Written by a customer while visiting Samsung US