Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
2
Great features, horrible battery life.
on July 26, 2024
Posted by: Curtis
from New Hampshire
Expertise:Expert
The watch has a lot of features, but the battery life is terrible. The battery life is at best the same as my Galaxy watch 6. So now thinking about just returning this and getting the watch 7. I upgraded for the battery life but it is no difference then my wife's watch 7. I do think it is the screen brightness of the ultra that destroys the battery. I don't necessarily need 3000 nits. I would rather save the cost difference if I'm getting the same battery life.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
1
Response from Samsung USBy R&R Team, September 12, 2024
Thanks for the outreach, Curtis. We greatly appreciate your feedback as we continue to make changes and improvements to our products and services. It looks like you contacted us to share your thoughts on the Galaxy Watch Ultra. We're glad to see that you've owned a Galaxy watch in the past. We want you to get the most out of this watch. We see that you reached out about concerns over the battery life. We recommend making sure that the watch is up to date with the latest software available. Software updates are like oil changes and tune-ups for your phone or tablet - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. Also, check out the link attached for additional options to help optimize your battery's performance. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this continues after troubleshooting, please reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: GeezyDoesIt
Verified Purchase:Yes
The ultra has the best battery out of any watch....
Written by a customer while visiting Samsung US
Posted by: Andrew
from Indiana
Expertise:Intermediate
Verified Purchase:Yes
Great watch, very nice design, many more options over last year's model. Trade in program definitely worth it.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Utrawearer
from Il
Expertise:Expert
Verified Purchase:Yes
Looks great and enjoy the new look. Fits well and was what i ex9ecred
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Invincibal1
from Delaware
Expertise:Expert
Verified Purchase:Yes
This watch is amazing with a large and bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Wizzy
from Grapevine, texas
Verified Purchase:Yes
Powerful but small with lots of i formation being provided
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rmaxi
from Nj
Expertise:Expert
Verified Purchase:Yes
Love the new Ultra watch, crystal clear glass, fast response, more complications on the watch faces. More accurate measurements. I just wish the screen won't dim . I like the colored screen however it dims after few seconds as soon as I put my hand down. Other than that. It's beautiful.
Written by a customer while visiting Samsung US
Posted by: John W
from Temple, GA
Expertise:Intermediate
Verified Purchase:Yes
Watch looks and feels premium. Love how it looks on my wrist. Used it in the pool at gym while doing laps. Flawless! Battery lasts 2 plus days so no problem there! Love Samsung products!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US