Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
2
Bad battery and bluetooth
on July 29, 2024
Posted by: Tlandru
[This review was collected as part of a promotion.] Battery drains extremely fast when using it for work outs. Even faster when you playing music from downloaded songs. In addition my jabra 75t headphones connect perfectly to my Samsung 22ultra. However it has a terri le connection such that I can't even listen to music from my watch. Lastly, one time running in the hot sun, the watch over heated and kept going into airplane mode automatically. For the price, I shouldn't have these issues
Value
2
Response from Samsung USBy R&R Team, September 9, 2024
Thanks for reaching out to us, Tlandru. We greatly appreciate you for reaching out to share your feedback on the Galaxy Watch Ultra. In response to your concerns about the shortened battery life, we suggest ensuring that your Galaxy Watch Ultra is running the latest software version available. Software updates often include improvements to optimize battery performance, so keeping your device up to date may help resolve the issue. From Settings, tap Software Update to check for available software updates. Additionally, regarding the Bluetooth connection, we recommend verifying that your mobile device has the latest version of the Galaxy Wearable app installed. Keeping the app updated ensures that you have access to the latest features and enhancements, which can contribute to a more stable and reliable Bluetooth connection between your Galaxy Watch Ultra and your mobile device. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Use this guide in the link attached to help keep your devices at their normal operating temperature. If any of this persists, please do not hesitate to reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
The best watch by far.
on July 29, 2024
Posted by: Shanny
[This review was collected as part of a promotion.] I loved the Galaxy A.I. I like the battery life. Last longer than 4 days. The best Galaxy watch by far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch, even better than the watch 5 pro
on July 29, 2024
Posted by: Lukec006
[This review was collected as part of a promotion.] I have owned samsung smart watches since the gear s2 and pretty much everyone up to now. The galaxy watch ultra was the biggest upgrade in performance out of any of the watches, so smooth and fast and has lots of features that work great being the ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is the best new galaxy smart watch, it's ultra
on July 29, 2024
Posted by: nandoxtf
[This review was collected as part of a promotion.] I love the new features of this new Ultra watch that helps me with everything every day facilitating my day, it should be noted that also with the Galaxy AI much better performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Watch Ever
on July 29, 2024
Posted by: AJBananas
[This review was collected as part of a promotion.] This watch is the best watch I've owed. Has the best form factor, looks premium, battery life is amazing and its comfortable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultra Experience
on July 29, 2024
Posted by: SoupTech
[This review was collected as part of a promotion.] The Galaxy Ultra watch has been an impressive upgrade for my Galaxy Watch 6 Classic. Really great size and color with the orange pop and SUPER long battery life and enhanced heart rate and other features like the bezel compass. With new Galaxy AI capabilities it's easier to do much more on your watch! Looking to pick up the Flip as well soon!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI working well, Overall watch is wonderful
on July 29, 2024
Posted by: TechAddict03
[This review was collected as part of a promotion.] The watchface size is quite large. The Galaxy AI inputs are very easy to use and comprehend. The band is extremely comfortable and fits any size wrist.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on July 29, 2024
Posted by: Bdj2117
[This review was collected as part of a promotion.] A significant step up for the galaxy watch and I enjoy the integration across devices.
Value
5
Written by a customer while visiting Samsung US