Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
I like my new Galaxy Watch Ultra
on June 3, 2025
Posted by: Jybarra
[This review was collected as part of a promotion.] My new Galaxy Watch Ultra is spectacular, I like all its functions especially when I go to the pool, its battery is very durable, I would really recommend my friends to buy a Samsung Galaxy Watch Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch, battery life is over one day!
on June 3, 2025
Posted by: Anonynmous
[This review was collected as part of a promotion.] Galaxy ai is super good on both watch and phone, the app, on the phone is great as it can completely control the watch, making setting up and changing the watch extremely easy, sensors on the watch are very accurate, highly recommend using all the advanced monitoring features, very useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Don't waste your money
on June 3, 2025
Posted by: Robb
I have had my Galaxy watch Ultra for about 8 months it's not worth the money! Will not track my sleep even close to accurate if at all. will not track my pulse rate, battery does not last.. wish I would not have traded in my old watch did not have these issues with my old one.
Response from Samsung USBy R&R Team, June 3, 2025
Hey Robb,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Keeping track of the amount of sleep you get each night is easy when you use the AI sleep analysis features on the Galaxy Watch7 and Galaxy Watch Ultra. Simply wear your watch when it’s time to turn in for the night and allow it to monitor and calculate your sleep data, such as your blood oxygen and skin temperature. Your watch can also detect possible signs of sleep-related breathing disorders, such as sleep apnea. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode, up to 60 hours of battery life without Power Saving mode and up to 48 hours in Exercise power saving mode. These averages are based on typical usage so results may vary. Various factors may be impacting your Galaxy Watch Ultra battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch Ultra can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Feel free to check out the resources shared below to help resolve what you've described to be experiencing. If you would like any further assistance afterward, feel free to contact Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003311/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Keeping track of the amount of sleep you get each night is easy when you use the AI sleep analysis features on the Galaxy Watch7 and Galaxy Watch Ultra. Simply wear your watch when it’s time to turn in for the night and allow it to monitor and calculate your sleep data, such as your blood oxygen and skin temperature. Your watch can also detect possible signs of sleep-related breathing disorders, such as sleep apnea. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode, up to 60 hours of battery life without Power Saving mode and up to 48 hours in Exercise power saving mode. These averages are based on typical usage so results may vary. Various factors may be impacting your Galaxy Watch Ultra battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch Ultra can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Feel free to check out the resources shared below to help resolve what you've described to be experiencing. If you would like any further assistance afterward, feel free to contact Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003311/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from galaxy frontier watch
on June 3, 2025
Posted by: Kenlewis89
[This review was collected as part of a promotion.] This watch is a huge upgrade from my samsung frontier watch. It has great battery life and I can easily go 4 days before I charge it. I use the galaxy AI feature to track my sleep quality and I love the heart monitor functions. I also like the fitness app choices and find the golf fitness app especially useful. I did order a different band from the big A because I dont like how bulky the original band is and the elastic band I ordered makes it more comfortable to sleep with my watch on my wrist. I also like the o2 sensor feature. Over all a solid choice for a smart watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Apex Predator of Smartwatches
on June 3, 2025
Posted by: cadet04wrs
[This review was collected as part of a promotion.] For years, Samsung has been a dominant force in the smartwatch arena, consistently pushing the boundaries of innovation and user experience. With the arrival of the Samsung Galaxy Watch Ultra, they haven’t just raised the bar; they’ve launched it into an entirely new orbit. This isn't merely an iterative update; it's a statement – a testament to what a premium smartwatch can and should be. After weeks of putting the Ultra through its paces, from grueling trail runs to the subtle nuances of sleep tracking, I can confidently say it’s not just the best Samsung watch yet, it’s the new apex predator in the wearable world, and it unequivocally earns every one of its five stars.
From the moment you unbox the Galaxy Watch Ultra, its premium pedigree is evident. The robust yet surprisingly lightweight titanium chassis exudes durability, while the stunning, sapphire crystal-protected AMOLED display is a feast for the eyes. It’s brighter, crisper, and more responsive than ever before, making every interaction a joy, whether you're glancing at notifications under direct sunlight or admiring a detailed watch face. The refined rotating bezel, a beloved Samsung hallmark, feels even more precise and satisfying to use, offering a tactile alternative to touch navigation that many, myself included, deeply appreciate.
But true greatness lies beyond aesthetics, and the Ultra delivers in spades when
From the moment you unbox the Galaxy Watch Ultra, its premium pedigree is evident. The robust yet surprisingly lightweight titanium chassis exudes durability, while the stunning, sapphire crystal-protected AMOLED display is a feast for the eyes. It’s brighter, crisper, and more responsive than ever before, making every interaction a joy, whether you're glancing at notifications under direct sunlight or admiring a detailed watch face. The refined rotating bezel, a beloved Samsung hallmark, feels even more precise and satisfying to use, offering a tactile alternative to touch navigation that many, myself included, deeply appreciate.
But true greatness lies beyond aesthetics, and the Ultra delivers in spades when
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Watch ultra 7
on June 3, 2025
Posted by: Dragonmaster
[This review was collected as part of a promotion.] I like now the the watch can synced with phones. I enjoy the functions that this watch bring. Sizing should be an option as well. I would prefer a slender version.
Compared to the bulkiness. With the new galaxy AI help searching makes it a breeze.
Compared to the bulkiness. With the new galaxy AI help searching makes it a breeze.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite watch so far
on June 3, 2025
Posted by: Clue1970
[This review was collected as part of a promotion.] This watch is my fave! It does everything I need and more – way better than I expected. I never take it off except to charge it (wish it had Gemini instead of Google Assistant though!). I hope you'll make a square or rectangular version someday, like the old Galaxy Gear – more screen space! That's what got me into Samsung watches in the first place. It's gorgeous. Seriously, I got at least two or three coworkers to buy one, and my son did too! Bigger sizes would be awesome in the future; my eyesight isn't what it used to be, and I bet a lot of us older folks, especially guys, would love a bigger watch. Also more AI features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Much better fit for bigger guys
on June 3, 2025
Posted by: McDonaldMouth
[This review was collected as part of a promotion.] Big guys like big faced watches! Definitely an upgrade from Original Galaxy Watch.
Value
5
Written by a customer while visiting Samsung US